US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,080 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am in love with the colors and the effect of the sparkle”

Helpful Report

Posted 7 years ago

“Stays on for a long time. Colors are great. Only down side is that it can be very drying on the lips. Hard to fix once its applied on the lips.”

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Posted 7 years ago

“The color I got does not come close to the picture that advertised it. I am extremely disappointed”

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Posted 7 years ago

“I became a fan of Ciate London through seeing the Glitter Flip lipsticks advertised on Facebook ads on my FB Feed. Around Black Friday the Glitter Flip vault went on sale which I purchased. I later purchased the Candy Holo glitter flip duo. Then the Astrolights Jeweled and Burnt shadows and the regular sized Glitter Flips went on Sale for Black Friday. I purchased approx. 7 more full size glitter fiips and both Astrolight eyeshadow pallets from Sephora. I am now buying my friend the Glitter Flip vault for Christmas. SO I am now a rabid Ciate London makeup fangirl decked in sparkly glitter and shadow. Thank you!”

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Posted 7 years ago

“The shipping was so fast. The colors are outstanding.. love them. Bought one gift pack for and one to give away.”

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Posted 7 years ago

“A lot of my friends got this an Ipsy bag and after asking them what they were wearing I just had to get it! It’s such a nice glow to it so glad I got it! 🤩”

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Posted 7 years ago

“Every product I've tried is a winner. Bravo!”

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Posted 7 years ago

“Love the quality of the products, Glitter Flip is better than expected, SO beautiful, reliably good.”

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Posted 7 years ago

“Really easy to deal with. The arrival of my order was late, but it certainly wasn’t their fault. It’s the holiday season, you know. I am completely enjoying my order, and I have a feeling my 23-year-old is going to, as well. She likes to raid my lipsticks LOL”

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Posted 7 years ago

“Great quality and accurate shipping.”

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Posted 7 years ago

“Great product and amazing holiday prices!!”

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Posted 7 years ago

“I ordered the glitter flip lippies. The lighter colors are very petty and I love the glitter flip. The darker colors are very drying and stain everything. Shipping was quick and my products were not damaged.”

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Posted 7 years ago

“Product takes FOREVER to show up and is underwhelming.”

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Posted 7 years ago

“All of the products are beautiful and I will certainly shop here again.”

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Posted 7 years ago

“I have 4 different colors and i love every one of them! The formula is good and lasts me all day. I have nothing but good things to say about your glitter lip stains.”

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Posted 7 years ago

“So far every item I’ve purchased has been amazing. Service and shipping is extremely fast.”

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Posted 7 years ago

“Still haven’t received my order.”

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Posted 7 years ago

“Love the glitter flip lip color!!!!”

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Posted 7 years ago

“First off, amazing products! Second, the site is so user friendly. Third, I was kept updated every step of the way from purchase to delivery. Thanks for a great experience!”

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Posted 7 years ago

“They are a Xmas present for my daughter. From what I can see, she is going to love them.”

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Posted 7 years ago

US Ciate London is rated 4.1 based on 3,080 reviews