US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,078 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th July 2022

Kristen Johnson

US Ciate London 5 star review on 15th June 2022

REBEKKAH RHOADS

US Ciate London 5 star review on 23rd April 2022

Robin Horn

US Ciate London 5 star review on 19th April 2022

Donna K Naffah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the nail polish!”

Helpful Report

Posted 5 years ago

“Love the lipstick and how it has sparkles but is still matte. I wish it lasted longer but I love the color so much that aspect doesnt really bother me!”

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Posted 5 years ago

“Awesome service and products!”

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Posted 5 years ago

“Very happy with my order, all arrived super quick and safely. Ordered again the day I received my order as one of the lipsticks is my new fav so wanted to get more.”

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Posted 5 years ago

“Loved all products I've gotten from Ciate so far. Shipping was fast!”

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Posted 5 years ago

“Great quality products, beautiful colors and an ample selection.”

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Posted 5 years ago

“Love my glitter storm lipstick! Beautiful!”

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Posted 5 years ago

“Amazing!!! My order arrived fast and omg! Beautiful packaging and I LOVE the color lipstick! It was exactly what I wanted! Going to be a repeat customer for sure!”

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Posted 5 years ago

“Fast shipping!”

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Posted 5 years ago

“Packaging is beautiful. Two products came damaged and when I reached out to customer service they immediately sent new ones. Very happy with them.”

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Posted 5 years ago

“Amazing products and shipping was faster than expected. Thank you!”

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Posted 5 years ago

“Ciate London customer service is just the best! I had an issue with my credit card (no fault of Ciate London) and they got back to be very quickly and they were so helpful.”

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Posted 5 years ago

“My order literally arrived within days!”

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Posted 5 years ago

“LOVE YOUR PRODUCTS 💗”

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Posted 5 years ago

“The products are beautiful, both in quality and component. Shipping was prompt and everything arrived in great condition, save my bullet lipstick being a tad loose (which I wouldn't necessarily rate as damage). But it's not falling out so I'm thankful for that!”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“I love everything and anything I get from this brand.”

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Posted 5 years ago

“Grey makeup and customer service”

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Posted 5 years ago

“Received the product and was very hsppy”

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Posted 5 years ago

“Love everything I've ever bought from here. Good Quality.”

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Posted 5 years ago

US Ciate London is rated 4.1 based on 3,078 reviews