US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I must say ... I am a makeup addict! I must have anything and everything new!! How i ever missed Ciate London is beyond me??? I was in Sephora the other day and happen to see the glitter flip lip on the shelf ...I said how do I not have this? So I bought a color I would like and tried it right then and there... Fell in love!!! So, I went back and bought every other color available...2 were sold out.. Candy & Whisper.. So of course I came home and went on the website and ordered both.. Now I have every color and I must say it’s one of the most beautiful lipsticks I have.... The color last all day and it don’t even come off when I’m eating... oh and the glitter sparkle ❇️ is gorgeous!!! Thank you so much Ciate! I wearing candy glitter flip today and it just spectacular !!! It might just be one of my favorite!! If you haven’t tried this please do!!! You will love it!💕 Kathy NJ”

Helpful Report

Posted 6 years ago

“The glitter flip is AWESOME !!! It stays on literally ALL day and is super glittery! Exactly what I hoped it would be!! Now I need them ALL!”

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Posted 6 years ago

“It's a beautiful color and it stays put.”

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Posted 6 years ago

“Excellent email communication from purchase to delivery. Great sales that offer products at reasonable prices”

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Posted 6 years ago

“Very fun new product for me”

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Posted 6 years ago

“Awesome Company. So pleased with the fast shipping. There Customer Service is Amazing. Love the Glitter Flip lip gloss. Stays on all day and feels light on my lips. Can't wait to try other products!!!”

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Posted 6 years ago

“Absolutely love the glitter flips!! Customer service was phenomenal!! Had an issue with my order and it was taken care of immediately!!”

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Posted 6 years ago

“Super fast shipping!”

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Posted 6 years ago

“In love with the products!”

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Posted 6 years ago

“I love glitter flip and will be buying more colors soon.”

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Posted 6 years ago

“Love your products”

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Posted 6 years ago

“I absolutely loved the lipstick. I am definitely ordering more. I am a fan of sparkle and this lipstick delivers just that. Thank you for a great product.”

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Posted 6 years ago

“Fast shipping and great about sending updates on delivery”

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Posted 6 years ago

“So in love!”

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Posted 6 years ago

“I was alerted to Ciate London's Liquid Velvet series of products in a video posted by Emily Doll on her "Emily Doll - The Vintage Doll" YouTube Channel. I ordered the Smitten, Berry, and Starlet Red for my gal. She loves them and they look fantastic. Customer service was excellent. Fast shipping and these products are exactly as described. A++”

Helpful Report

Posted 6 years ago

“I ordered 6 different Glitter Flips and they were all stunning. I've only wore one long term but it lasted through the night, even with food and drink. Very beautiful, pigmented colors with plenty of glitter and it doesn't feel like you're wearing anything on your lips. Amazing!”

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Posted 6 years ago

“I love it!!!!”

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Posted 6 years ago

“It was really easy navigating through the site and picking out the products I wanted! I bought 4 Glitter Flip lipsticks during the BOGO sale, and I love them! They work really well, and I’m so happy to finally have a few in my makeup collection! Also, they shipped immediately and arrived with another package I had coming so it was very exciting to see both sets of new things at once!”

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Posted 6 years ago

“I don’t know why I waited so long to purchase from Ciaté London but I’m so happy that I finally did!!! Shadows are absolutely amazing! Virtually no fallout. Perfect blendability. Ciaté really put a lot of thought and a whole bunch of love into creating the Glitter Storm Eyeshadow Palette. I hope that they have many more things in store for their loyal customers because I am definitely one of those loyal customers now!💜”

Helpful Report

Posted 6 years ago

“I was so happy when I got this my boyfriend said it seemed like it was my birthday with how happy I got! I immediately tried each one on! To my surprise my boyfriend who does not love a lot of makeup glitter actually really liked the colors and loved the fact that the sparkle stayed on my lips and didn’t transfer to his! At first he didn’t know what I was doing when I was smacking my lips together to get the sparkle but then he saw it change and was just as amazed as I was! I will for sure buy more! To get the sparkle to come isn’t hard which at first I couldn’t figure out then I simply watched a video and it was so simple!”

Helpful Report

Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews