US Ciate London Reviews

Name: US Ciate London
Rating: 4.14

4.1 Rating 3,079 Reviews

75 %

of reviewers recommend US Ciate London

4.1

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

Ellie.Read@ciatelondon.com

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US Ciate London 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love every single product I own from Ciate! Love the nail polish's angled brush; love how it dries so quickly.”

Helpful Report

Posted 6 years ago

“I posted on my IG how much I love my lip flips I made a lil video. I'm so in love with them I'm hooked I got my sisters and friends to order too my favorite shades are whisper and Forbidden the others were sold out but next time I can get them thank you for sucjmh an amazing product the boldness is absolutely amazingly beautiful and perfect. It lasts all day through eating drinking and some kisses too. This product is by far my favorite ever it tops all other lippies if I could give it 100 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”

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Posted 6 years ago

“I was a bit disappointed. The color was brighter then I thought and it went on glittery so I did not get the matte to glitter like is advertised. I might want to try another color to give it one more chance. I was so excited to get my lipstick and was let down.”

Helpful Report

Posted 6 years ago

“I must say ... I am a makeup addict! I must have anything and everything new!! How i ever missed Ciate London is beyond me??? I was in Sephora the other day and happen to see the glitter flip lip on the shelf ...I said how do I not have this? So I bought a color I would like and tried it right then and there... Fell in love!!! So, I went back and bought every other color available...2 were sold out.. Candy & Whisper.. So of course I came home and went on the website and ordered both.. Now I have every color and I must say it’s one of the most beautiful lipsticks I have.... The color last all day and it don’t even come off when I’m eating... oh and the glitter sparkle ❇️ is gorgeous!!! Thank you so much Ciate! I wearing candy glitter flip today and it just spectacular !!! It might just be one of my favorite!! If you haven’t tried this please do!!! You will love it!💕 Kathy NJ”

Helpful Report

Posted 6 years ago

“The glitter flip is AWESOME !!! It stays on literally ALL day and is super glittery! Exactly what I hoped it would be!! Now I need them ALL!”

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Posted 6 years ago

“It's a beautiful color and it stays put.”

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Posted 6 years ago

“Excellent email communication from purchase to delivery. Great sales that offer products at reasonable prices”

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Posted 6 years ago

“Very fun new product for me”

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Posted 6 years ago

“Awesome Company. So pleased with the fast shipping. There Customer Service is Amazing. Love the Glitter Flip lip gloss. Stays on all day and feels light on my lips. Can't wait to try other products!!!”

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Posted 6 years ago

“The colors looked completely different from the website. Next to no glitter when smacking lips together. Thoroughly disappointed.... and unable to return because it was ‘used’”

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Posted 6 years ago

“Happy they’re vegan and Cruelty-Free”

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Posted 6 years ago

“Absolutely love the glitter flips!! Customer service was phenomenal!! Had an issue with my order and it was taken care of immediately!!”

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Posted 6 years ago

“Super fast shipping!”

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Posted 6 years ago

“In love with the products!”

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Posted 6 years ago

“I emailed customer service regarding my order. I have received the WRONG INTEM and have not yet received any confirmation about when the right order will arrive. Very disappointed! I have sent so many emails to customer service and have received no response.”

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Posted 6 years ago

“I love glitter flip and will be buying more colors soon.”

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Posted 6 years ago

“Love your products”

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Posted 6 years ago

“I absolutely loved the lipstick. I am definitely ordering more. I am a fan of sparkle and this lipstick delivers just that. Thank you for a great product.”

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Posted 6 years ago

“Fast shipping and great about sending updates on delivery”

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Posted 6 years ago

“So in love!”

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Posted 6 years ago

US Ciate London is rated 4.1 based on 3,079 reviews