USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not as good as debenhams as its free returns not yours”

Helpful Report

Posted 7 years ago

“Quick delivery of items and quick refund of items returned”

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Posted 7 years ago

“Offering a free return service, as sometimes items sizes are not what there should be & it’s not worth a customer to send a item back and it’s do not work out”

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Posted 7 years ago

“Some good products at discount prices. However ... delivery is a little expensive and no free return service!”

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Posted 7 years ago

“The site was interesting & easy to use. The sale price was very inviting. The delivery was on time. And the goods look stylish. They have been washed before wearing, so as yet I am unable to comment on whether they have shrunk or not...visually they look ok. So overall I am delighted with my purchases so far.”

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Posted 7 years ago

“Great choice of clothes In store & online, shame they charge but great that u get a gift voucher to spend .”

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Posted 7 years ago

“Bargains throughout the store”

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Posted 7 years ago

“a good product was happy to shop there, always trendy and fashionable items,will shop there again returns never a problem”

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Posted 7 years ago

“Great priced products. Really happy with them. Photography on website could be better but really pleased with my purchases and the service from USC. Sadly one item was unavailable but it was refunded and I was notified very quickly.”

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Posted 7 years ago

“Delivered the product as expected :)”

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Posted 7 years ago

“They prices of all the clothing at USC are very reasonable and you can defiantly get some great deals but shopping here. The extra 10% discount given to students is a very helpful and another big reason I choose to look at USC first. One improvement I'd like to see is if you order over a specific amount say £30, then you get free delivery. Additionally if you are ordering to collect that should be free of charge not the same price as delivering to home address.”

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Posted 7 years ago

“Shoes were great unfortunately both size 11 but one fits the other doesn't”

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Posted 7 years ago

“The clothes I bought were nice, only thing is one of the dresses wasn't in packaging. Looked as though it had just been thrown in.”

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Posted 7 years ago

“Good offers on shorts”

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Posted 7 years ago

“Very bad shipping company, 2 week for an package in Europe.Probably i will never buy again untill Usc will use better company for shipping.”

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Posted 7 years ago

“I’m happy with your service unfortunately, at times you don’t respond to messages people sent to you.”

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Posted 7 years ago

“Done great recommend this”

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Posted 7 years ago

“Easy to order. Kept well in touch with delivery progress more so than other sites. Having said that felt it took longer than others & could be speeded up.”

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Posted 7 years ago

“Unfortunately I had to return my items, although advertised as a short leg the legs were about five inches too long.”

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Posted 7 years ago

“They made me happy by providing the exact product I ordered from online and delivered it in the required time. The only thing that doesn't bring it upto a 5 star rating is that they didn't have my size in the store I went to, which in a sense you could I shouldn't judge this review on that. Still excellent service though no fault in it at all.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,501 reviews