USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st time I've used it and I thought it was a good service.I have already ordered more stuff.The only downside is that it cost £4.99 to get it delivered to my local store as they wouldnt order the jacket I wanted.The upto date emails and it's easy to collect aswell.So all in all it's a descent service but nothing special and costs to have it sent to the store.”

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Posted 5 years ago

“Good value but disappointed that one of the products I ordered was out of stock when it showed as being in stock.”

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Posted 5 years ago

“Great service, genuine clothing. Limited sales pieces though, and not everything goes in, especially the essentials that are timeless and will always be in fashion- mainly the seasons trends make it here.”

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Posted 5 years ago

“Good quality, fast shipping. Shipping to Israel a little bit pricey.”

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Posted 5 years ago

“Good quality clothing”

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Posted 5 years ago

“Good Service , Good Prices! .. the only BAD thing is when you order a certain item often it's not in stock .. which is really annoying. Would suggest you guys to improve the website refresh rate.”

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Posted 5 years ago

“Very good , could have smaller sizes”

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Posted 5 years ago

“Absolutely love this.Great fit”

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Posted 5 years ago

“nice and reliable”

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Posted 5 years ago

“The search is not very convenient. Would be great to be able to search by keywords in the item description. Also, not all items have composition and care instructions displayed. Everything's great otherwise.”

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Posted 5 years ago

“I’m happy from your service and I love to buy more things from Online! Thank you”

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Posted 5 years ago

“Very quick delivery, products as described and well packaged.”

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Posted 5 years ago

“Very good only reason why I wouldn’t put 5* is the delivery charge spending over £100 I’d expect free home delivery.”

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Posted 5 years ago

“Nice products but packaging and postage is a rip off when you are spending a lot of money. Should be free.”

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Posted 5 years ago

“USC' delivery time was very quick. I had an issue with an item I had purchased for a birthday present as it was too big so I returned it; the customer service team were very helpful and my refund was processed quickly. Overall a good experience although I would prefer a free return policy.”

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Posted 5 years ago

“generally good most of the time anything I order is in stock most of the time standard delivery charge of £4.99 regardless of your spend other sites are free over a certain spend apart from that I would recommend USC”

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Posted 5 years ago

“All worked out fine but one issue. Please do not display items that are not in stock after it has been paid for and basket showed item in stock. Not happy about this situation. Need to be aware of such things and update website.”

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Posted 5 years ago

“I ordered 2 pairs of trainers for my son. I was impressed by the converse trainers. however the other Dunlop trainers had sun damage on the white trims on the right shoe. they were reduced but never stated that they were damaged. I have tried to get some of the discoloration out but still a different colour to the other shoe. I wasn't very impressed with this and because it was going to cost more than i paid for the trainers to return them I haven't bothered. but now I will be sceptical next time I buy any footwear from yourself online.”

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Posted 5 years ago

“i was looking for trainers for my boyfriend&had lots of choice x once finally picked pairs ordered,paid&recieved goods within couple of days x”

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Posted 5 years ago

“Easy to use good clothes reasonable prices”

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Posted 5 years ago

USC is rated 3.6 based on 37,499 reviews