“Fast service and good choice. The item I needed is not widely available in the UK but Valley + Peak had it in stock at a good price, so very pleased.”
“Products all arrived on time and good communication and service throughout initial purchasing process. Only minor niggle is it wound have been good to actually been able to speak with someone rather than comms through emails.”
“An ever-expanding range of lightweight outdoor equipment, making US and European brands available to UK outdoor enthusiasts and offering excellent service!”
“Searched high and low for this quilt. V&P the only UK stockist. Was very pleased to find and at a reasonable cost. My first purchase but will no doubt come back again for new gear options.
Dispatch confirmation was quick, and very happy with delivery. Quilt (in its cotton bag) came in a well-sized box to prevent compression. Which shows real care and attention by V&P”
“Since the start VP have constantly brought in new lines,that for us Uk buyers are hard or take and age to come,from many of the USA suppliers,not anymore
Fair postage and good stock levels just make them one of my favorite places to shop”
“Excellent service. Good communication, fast delivery and good price. I will certainly be happy to continue using Valley and Peak for future outdoor gear purchases. Thank you.”
“Super impressed. An order arrived looking a bit resealed and used; I reported this to customer service, expecting to wait a few days for a boilerplate return form.
Jim emailed me within the hour, sent a replacement overnight, and was impeccably polite and apologetic about the whole thing. The issue is clearly with the manufacturer, and V+P didn't have to take responsibility, but they did, and in a remarkably prompt and reassuring manner. Highly recommended.”
“I bought two Honey Twig stoves a year or two ago from you guys. Was excellent service and help on the phone.
The Cherry on the Cake for me was two weeks ago.
I bought a power bank which I was going to use on the West Highland Way
Hiking trail. Unfortunately when I used it to charge the power bank got quite hot while the phone was charging. Was weird.
I've got another brand one for years never come across an issue like that.
I contacted Valley and Peak and told them my situation about the upcoming trail. It was also August Bank holiday weekend.
Well it was excellent service from them. I returned like they said on the Friday of the holiday weekend. Next weekend Wednesday I had my replacement for my WHW hike.
No issues at all. That powerbank helped me so much through my long-distance trail.
Thank you very much for your excellent service.”
“Ordered a variety of kit for a backpacking trip. Unbelievably quick delivery, the order was processed and despatched the same day and was with me by the next day. Everything came through as expected, good quality kit. I will definitely shop with Valley and Peak again.”
“Valley and Peak have great gear a very good customer service and are always going the extra mile in assisting with my queries. They will always be my first port of call in looking for backpacking gear.”
“My shopping experience was really good and I will definitely order from here again. I was searching for the right glue to restick the soles on my aged but much loved Zamberlan leather walking boots. It was easy to find what I was looking for, the price was extremely competitive even accounting for the p&p and the delivery was prompt. Boots are now repaired and ready to do another 30 years of walking.”
“My first time buying from Valley & Peak, as they were the best priced retailer I could find with the item I wanted in stock. Posted quickly, packaged well. Very cool and good service, I will be back.”
“Hello
The reason i brought my backpack from Valley+Peak was it was not avialble in Sweden for the moment. Everything worked fine, fast delivery 4 days and i had in my hand.
Even if i had to pay Duty and tax i can think about to by again from VP. They have a great sortiment.”
“Great selection of products at competitive prices. I found gear on the Valley and Peak website that I couldn't elsewhere. The buying process was smooth, communication was good and all my purchases arrived on time and as described.”
