Vansdirect Ltd Reviews

Name: Vansdirect Ltd
Address: Unit 6 The Courtyard Imperial Park, Newport
Rating: 4.39

4.4 Rating 277 Reviews

84 %

of reviewers recommend Vansdirect Ltd

Company Reviews

Questions

Metrics

4.4

Based on 277 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 169 6995

Email:

nathan.flint@vansdirect.co.uk

Location:

Unit 6 The Courtyard Imperial Park
Newport
NP10 8UL

Write Your review

Tell us how Vansdirect Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vansdirect Ltd 5 star review on 7th March 2017

Mr Colin Newbery

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with Vansdirect,great service,very helpful and easy to deal with,special thanks to Ryan Mason and Elaine for all their help!!”

Helpful Report

Posted 4 years ago

“I’m really happy with vansdirect, they went about & beyond to make sure I was left completely happy with there service & this is the case, really happy with everything they done & they made sure to stay in touch just to check everything was done to my liking, Due to my level of happiness ive awarded them 5*”

Helpful Report

Posted 4 years ago

“Very helpful and supporting along the process.”

Helpful Report

Posted 4 years ago

“Brilliant if you know what you want then get a price then it’s a yes or no”

Helpful Report

Posted 4 years ago

“Good product knowledge and excellent service and support thanks”

Helpful Report

Posted 4 years ago

“Fantastic Service, Swift Decision and a Perfect Delivery. Awesome Company, whom I couldn't recommend enough. Happy owner of a Mercedes Sprinter 314cdi lwb high top. Thanks, Martin Hayes”

Helpful Report

Posted 5 years ago

“Great service, really easy to deal with. Great price and vehicle arrivd in a short amount of time. Will use again.”

Helpful Report

Posted 5 years ago

“Amazing service from Mike and the team at Vans Direct. Nothing was too much trouble. We got a fantastic deal on a new van and it was delivered to our home. We highly recommend this company and thank them for helping us start our new business in style! Jo and Chris (Page Photography)”

Helpful Report

Posted 5 years ago

“I was initially sceptical about buying a van "on-line", but after being very disappointed with the level of customer service from traditional showrooms, I was prepared to give VansDirect a try. The service I got from VansDirect was second to none. They did everything they said they would do, and our new van was delivered on time and without fuss. The van was entirely as expected and could not be faulted in any way. I would definitely recommend this company and would have no issue with using them again in the future.”

Helpful Report

Posted 5 years ago

“Phoned vans direct a bit sceptical about buying a van over the internet, but the chap I spoke to was very reassuring about their service. I placed an order with him on the Saturday and by Monday lunch time every aspect of my order was confirmed, colour, spec even gave me the reg number of my new van. The process from there was great, phone calls to let me know how it was all going and to arrange delivery, van delivered on time on the date stated and it was exactly what I ordered. V5 log book arrived 2 weeks later. Excellent service, good prices, I will definitely use these again”

Helpful Report

Posted 5 years ago

“Vans direct were very prompt and helpful don’t know about their after sale service”

Helpful Report

Posted 5 years ago

“Very good service my only disappointment I called three times to get a price for my van to be ply lined and three times I was told someone will call me but no-one ever did”

Helpful Report

Posted 5 years ago

“very good Team and very fast!!!”

Helpful Report

Posted 5 years ago

“Very good communication and very helpful wasn’t sure what van I wanted and they was very helpful and patient will I made the right choice great survive will definitely use for my next van”

Helpful Report

Posted 5 years ago

“Great costumer service Steven ford”

Helpful Report

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

“Dealt with a chap called Ryan Mason at vans direct who completely understood my needs and delivered at a great price. As we had a high mileage need they sourced the best deal for us beating the competition by a fair margin. We had to go back and review the deal (our mistake) but they made this effortless and came up with the goods. Professional and courteous, well done Ryan, and Vans Direct!”

Helpful Report

Posted 5 years ago

“Very strait forward , fast van delivery, good customer service”

Helpful Report

Posted 5 years ago

“Vansdirect I feel saved my sanity they where amazing and delivered on time and with out any fuss, Vansdirect where polite perfect and performed outstandingly”

Helpful Report

Posted 5 years ago

“I agreed the sale from the first phone call. The price was superb compared to others i had phoned,also the service i received from the staff was fantastic”

Helpful Report

Posted 5 years ago

Vansdirect Ltd is rated 4.4 based on 277 reviews