Vapesourcing Reviews

1.78 Rating 36 Reviews
22 %
of reviewers recommend Vapesourcing
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
on-time delivery
Greater than 35%
Customer Service
communication channels
Email, Live Chat

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they never shipped my mod until i called paypal and opened a case and they sent me a tracking number. I bought the geekvape aegis legend mod in the blue trim color. So i started to vape on it and after a few days later the front LCD cover was coming off and to make a long story short they are SHITTY and TRASH! DO NOT USE VAPESOURCING
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Posted 1 month ago
Over half the items were out of stock, a month after my order was put in I didn't receive those items. No eta on when they would ship. Told me they would offer a refund, but two weeks went by and they never did. Thank goodness I used paypal and got refunded but they still got to keep the shipping charge. Never order from this company!
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Posted 2 months ago
Bought a Vapo2 from them and it arrived the week. I did order something in stock, and from their US warehouse. The one thing keeping me from giving it a 5* review is they never sent me the email with the tracking number. The product however, did arrive in time. Now that I am aware of this, I would order from them again and this time check my mail box instead of my email.
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Posted 2 months ago
It's been almost 3 months since receiving my order. THEIR CUSTOMER SERVICE DO NOT LIKE AMERICANS. PERIOD
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Posted 2 months ago
Not recommended at all. The package never arrived. They contacted me after a long time to inform me that they sent the wrong item. Anyway nothing arrived
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Posted 3 months ago
Coils for my voopoo burned out first day after priming coils the way I should. Charger didn’t work out of the box for my mod never got back to my complaint
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Posted 6 months ago
ik heb al heel veel besteld zo wel liquide en als Vape mods sticks etc. en heb nooit problemen gehad om altijd rond 2a3 weken in België . wie schrijft weg blijven zijn gewoon eikels die mensen hun zaak willen kapot maken l dit is een zeer goed bedrijf llll en beste prijzen kortingen etc.. dus koop hier gerust is beter dan veel AliExpress winkels waar je nog geen mail adres van krijgt . hier heb je hun telefoon nummer en krijg altijd ANTWOORD op mijn vragen. TOP winkel
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Posted 7 months ago
BUYER BEWARE Shipped incorrect items. Initially very responsive customer service. All apologies. Promised to reimburse return shipping. Once items returned, radio silence. Never sent correct items. No refund. Never reimbursed return shipping. Total scam website.
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Posted 9 months ago
horrible customer service, dangerous pod. won't honor any type of warranty. beware.
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Posted 10 months ago
Placed an order on 02-06-19, the order was shipped from 2 separate warehouses. as of 03-06-19 half of the items purchased have yet to even been shipped and the half that did show up were not as described. Won't do business with them again.
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Posted 10 months ago
This company is a complete scam. Never received the order I purchased. They won't respond to PayPal.
1 Helpful Report
Posted 11 months ago
Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Paul Koumi Rugby, GB For companies profile image of Paul Koumi Paul Koumi Male | Rugby, United Kingdom 3 Reviews 1 Read 1 Useful Review of vapesourcing Paul Koumi Paul Koumi 3 reviews Rugby, GB Star 1 Star 2 Star 3 Star 4 Star 5 5 minutes ago Crooks Ordered a new mod and tank on the 29th of January and at the time of writing this review (20th February 2019) I am still waiting for a response via email and I've filed a claim via PayPal. I'd rather have the items I ordered rather than having to make a claim. The only thing I received from this company is an email to confirm payment. I'm really frustrated that companies such as this are allowed to take money but not deliver the goods you've paid for and continue to do so. I've researched this company via Google after two weeks of no communication to find they have a large amount of failed orders and irate customers and I tried to be patient but it's run out now. Bad company avoid them like an incurable disease! And always make sure you pay via PayPal so your covered in such incidents
2 Helpful Report
Posted 11 months ago
Order is not delivered. 2 months passed, tryied contacting them on facebook, email also wrote a ticket a week ago. No respond.
1 Helpful Report
Posted 11 months ago
STAY AWAY!!!!! I ordered a set of replacement coils on 12/7/18. Admittedly, I understand this was the Christmas season so I expected a little slow down in delivery. Well, I should have expected A LOT of slow down. It is now 1/14/19 and I still have not received my delivery from Vapesourcing. I have been in contact with customer service and I have asked for a refund. They have told me to "just be patient", that they cannot control the shipping, and they cannot process the refund that I have requested. I ended up turning the issue over to my bank who took care of it for me. On a side note, I would also like to point out that Vapesourcing's intensive program is a complete scam. They state that every day you log in, or when you make a purchase, you accrue points and that 500 points is equivalent to $1.00 discount on a purchase. OK... this seems cool. Here is the problem, I have added an item here and there to my cart just to test this and when it comes time to check out, the most amount of points you are able to apply to an order is 200, NOT EVEN ENOUGH FOR $1.00 off!!!! Support your local vape shops... stop giving these people your money!
1 Helpful Report
Posted 1 year ago
I ordered 2 smok novo kits on 12/30/18 from the US warehouse and got them 1/3/18. Even over the new year holiday this came fast and exactly as described. Actual items delivered and not some knock off. Will definitely do business with this company again
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Posted 1 year ago
This is a real review. I bought my boyfriend a new voo poo for Christmas. I ordered it on December 13th that night and 2 days later I got my tracking number and all that good stuff. 12 business days later I got my product and he’s very happy with his present. It was a late present but that was my fault cause I ordered late in the month. I was skeptical cause of the reviews so I decided to try it anyways knowing what people were saying about the company. Long story short. The site is legit. Only down fall is that it takes over 3 weeks to get your product. Also my product was stuck in us customs in Singapore for like 2 weeks. Not really sure why. But in the end I got my product in the time length stated on the site and the product is legit as well as the company. Hope this helps for you skeptics out there.
1 Helpful Report
Posted 1 year ago
I've had an issue with one of the products that I bought, so I contacted them and explained the issue. They've asked me to make a video explaining and showing the issue! And I did. However, they ever responded!! I sent them over 5 emails with no response! It has been over a month now
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Posted 1 year ago
I've had an issue with one of the products that I bought, so I contacted them and explained the issue. They've asked me to make a video explaining and showing the issue! And I did. However, they ever responded!! I sent them over 5 emails with no response! It has been over a month now, and they are still ignoring my messages! Also what a horrible shipping service; it took me over 2 weeks to receive a shipment from their U.S warehouse!
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Posted 1 year ago
I ordered from them and waited a full month with nothing but 'please wait with more patient' finally I got a refund and someone in 5 different states went on shopping sprees with my card number. Don't order from this website.
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Posted 1 year ago
When I pay extra for fast shipping and ask about when I will receive my package after not getting it for a moment I do not expect to be belittled by customer service. No product is worth being spoken to with a sassy email. Will never be ordering from this company again, not even an apology for my late order.
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Posted 1 year ago
Vapesourcing is rated 1.78 based on 36 reviews