Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dropping off and picking up our items was easy and efficient. The plethora of locations available was very convenient for us. Customer service also handled our request quickly and kindly. Will definitely be using their services again!”

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Posted 6 years ago

“The service is very convenient and easy to use.”

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Posted 6 years ago

“Great experience, great solution for a problem of many. At first I was bothered by having to pay in advance before checking out the place, but I guess it makes sense since it has a collaborative type of logic”

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Posted 6 years ago

“This is an absolutely awesome service! We went through an Airbnb and had to be out by 11 but weren’t leaving for home until much later in the day. This gave us an option to travel throughout the city without worrying about our bags.”

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Posted 6 years ago

“Quick and easy, will absolutely use this again.”

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Posted 6 years ago

“A discovery. Easy, brilliant, handy”

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Posted 6 years ago

“Thank you for a smooth experience!”

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Posted 6 years ago

“Great location for bag drop off and super easy. Use them! Real traveller from sydney aus.”

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Posted 6 years ago

“Simple and quick. Less than 3 minutes for both drop-off and pick-up.”

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Posted 6 years ago

“Great service!!! Nowadays airport lockers charge a fortune for your bag and this is a great alternative to it! Definitely we will be using this service in the future!”

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Posted 6 years ago

“Great host - great food. Cant complain”

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Posted 6 years ago

“First time to use Vertoe and it was a great experience. The shopkeeper was friendly and I felt very safe leaving my luggage. The location was super convenient. I'm already looking to use Vertoe again for a trip to Seattle next month.”

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Posted 6 years ago

“Absoutley amazing! Was a little unsure about this process but once we arrived to the location it was super easy and the staff was amazing! We felt so safe leaving our bags! Will use Vertoe again!!!”

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Posted 6 years ago

“Perfect scenario”

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Posted 6 years ago

“Excellent experience! I found a very convenient location for my storage and everything was as expected.”

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Posted 6 years ago

“1st time user. Quick service processing. I would use it again.”

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Posted 6 years ago

“Convenient and easy process! We had several hours before departure but had our luggage and wanted to explore the city without it. This service was the answer. The ladies at the Purple Chair were nice and accommodating.”

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Posted 6 years ago

“Super convenient, nice people, would recommend to everyone Thanks again”

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Posted 6 years ago

“We left our luggage in the store. The tags were added and were collected a few hours later. Great service in Manhattan”

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Posted 6 years ago

“So helpful to have a place to store my backpack for a nice price! I couldn’t bring it on my tour of The White House.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews