Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This service really saved me. My brother couldn't pick me up from the airport so I was stuck in a city I dont know, with my bag. I stored it for the day and walked all around. Picked ut up later and went on my way. It was great.”

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Posted 6 years ago

“Very smooth, practical service from start to finish. Great value for money.”

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Posted 6 years ago

“Hemos utilizado Vertoe por primera vez en nuestro viaje a New York y el servicio ha sido excelente y además muy bien decreció. Volveremos a utilizarlo sin duda en nuestros próximos viajes.”

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Posted 6 years ago

“Amazing service. Where one can leave their luggage and roam freely in the city and when needed come back and pick it up.”

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Posted 6 years ago

“So convenient and easy. Cheap too!”

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Posted 6 years ago

“Website so easy to use, customer service at the drop off was excellent.”

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Posted 6 years ago

“Good! No problems”

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Posted 6 years ago

“worked well, easy to use. Everything went smoothly”

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Posted 6 years ago

“Good! Friendly :) I recommend them if you're in the Queens area”

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Posted 6 years ago

“Great service and easy to use.”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“I was skeptical about leaving my luggage because I've never left it with an outside source. I've always stayed at hotels and would leave my luggage with the bellhops. Well, I must say I was very surprised to learn about Vertoe (through a search) on the internet. I paid for my bags online and once I arrived at the location I was very pleased. The young lady was nice, as she took my bags and and secured them. I was very pleased it made the rest of my stay easy.”

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Posted 6 years ago

“Uncomplicated, friendly. Would use it again.”

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Posted 6 years ago

“Absolutely spot on”

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Posted 6 years ago

“Very convenient and easy drop off and pick up. Cheap as well!”

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Posted 6 years ago

“It was quite a nice experience. I have been such a fan of Vertoe!”

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Posted 6 years ago

“This was such a great service!! Saved me from toting bags around all day until my flight!!!”

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Posted 6 years ago

“I would use their services again.”

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Posted 6 years ago

“We were so happy to find Vertoe. Our Airbnb had another check in and so could not keep our bags and our bus to our next destination was not until midnight. The shop that held our bags was open until midnight and the check in process was smooth as glass. I would definitely use this service again.”

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Posted 6 years ago

“I was weary of leaving my bags somewhere while I explored the city, but Vertoe was completely great. I felt that my bags were secure and was able to do the things I wanted to without worrying about traveling with a suitcase.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews