Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and reliable. Very good, thank you.”

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Posted 5 years ago

“It's a great idea, the Uber of luggage storage. The only issue is security of your luggage so i'd suggest dealing with places that have positive reviews and a track record of honesty. The bags are sealed using a Vertue ziplock, but that can easily be bypassed.”

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Posted 5 years ago

“Very fast and convenient service. My only complaint is that when I arrived to drop off my bag, there was nothing indicating where to go. I asked a waitress if I was in the right place and she said yes and walked away so I still didn't know. I had to wait for her to come back to where I was to ask again where I have to go to drop it off. She finally told me that I needed to go to the counter inside. Other than that little issue, I was treated kindly, my bag was properly secured and I had no issues.”

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Posted 5 years ago

“Super easy to book and so convenient after checking out of Airbnb. Thanks!”

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Posted 5 years ago

“Needed a place to drop off my luggage for a few hours and this place was great. Easy and convenient.”

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Posted 5 years ago

“Everything perfect! (Just it would be great to know address ahead)”

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Posted 5 years ago

“Great location, friendly staff and was very convenient for us! Flight landed early in morning and we couldn’t check in until evening so this was a life saver!”

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Posted 5 years ago

“I love this service! Will definitely use it again.”

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Posted 5 years ago

“Great service, really what we where looking for. Hardly recommend to use.”

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Posted 5 years ago

“Very convenient and secure!”

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Posted 5 years ago

“Fast and convenient service, next to bus stop in NYC. Highly recommend! We’ll use it again for sure!”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“We needed to store some luggage for a few hours while in Long Beach. Vertoe was very convenient!”

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Posted 5 years ago

“The computer showed that this place was close to Union Station, about 0.44 mi. This is not close from Union Station. I would say is a good 15- 16 minute walk or 0.7 mi and maybe longer if you get lost. We decided to take a Lyft ride to get there which is about 5 minute drive. Once you get there we left our bags and had no problems at all. The lady was very friendly and she gave us a personal tag for our bags so we could retrieve them later. No problems entering or leaving this place.”

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Posted 5 years ago

“Very easy to use. Great way to store bags while touring NYC.”

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Posted 5 years ago

“Really good host！Helpful and Friendly！”

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Posted 5 years ago

“Easy to book and smooth drop off and pickup.”

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Posted 5 years ago

“Super easy and trustworthy.”

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Posted 5 years ago

“Super easy! I was very nervous but the staff was great, it was super simple to just drop my bag. The location felt secure and I was able to pick it up even at 10PM after spending the whole day in manhattan luggage free!”

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Posted 5 years ago

“I was very happy to have had an option to roam around the city without luggage’s for a few hours I think it’s funny how NY functions I left the bag in a souvenir store wandering if I would find it again and of course I did The people were very nice ! And it all worked out 😊 Thank you”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,120 reviews