Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple”

Helpful Report

Posted 6 years ago

“Wow! What lovely people. We turned up a little early but that wasn’t a problem. So helpful and nice and also gave us some locals recommendations for our time in Seattle!”

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Posted 6 years ago

“The staff at Simply Seattle, where we stored our luggage, were efficient and friendly. The check-in and out process was quickly accomplished and we were glad to not have to drag our luggage around while we explored Seattle. Thank you for this service.”

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Posted 6 years ago

“Just what we needed, when we needed and so close! Our first time using this service - so grateful we found Vertoe!”

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Posted 6 years ago

“Super easy & very useful!”

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Posted 6 years ago

“Fast, easy, and painless.”

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Posted 6 years ago

“Easy to use service. Pick your location, select your times, drop bags and you're on the move sans any heavy luggage of course. Definitely recommended!”

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Posted 6 years ago

“Nice people. Beautiful space. Lovely and close to train station. Easy to find.”

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Posted 6 years ago

“Great service, secure and safe”

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Posted 6 years ago

“We stayed in an Airbnb so needed to store luggage until our flight. Worked out great—dropped bags off at Dry Cleaner who held bags until we returned. She didn’t tag our bags as was promised in the website description but nothing was taken or tampered with. Would use again.”

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Posted 6 years ago

“Very nice person”

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Posted 6 years ago

“Friendly and helpful”

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Posted 6 years ago

“Convenient”

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Posted 6 years ago

“Service was great”

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Posted 6 years ago

“Great service, very convenient location. Highly recommend it”

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Posted 6 years ago

“Was super skeptical of this service and then even more when I saw the Vertoe but I will definitely use again! The store seemed family owned and the lady we gave our bags to was very friendly and knew exactly what to do - she was no stranger to the process. Was also at a great very convenient spot off market.”

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Posted 6 years ago

“First time using Vertoe, a little reluctant at first, but now I would be willing to use this service again again.”

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Posted 6 years ago

“Very friendly sales staff at Vertoe! They made me feel welcome on my first trip to NYC! 👍”

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Posted 6 years ago

“Vertoe was very convenient for us. We used it near the enfant plaza stop to take the 5A bus to go to the airport. This was quick, even for the check out. Vraiment pratique, on a réservé un emplacement près de l'arrêt enfant plaza ou le bus 5A part pour l'aéroport. Le check in et le check out est rapide, ça ne prend que quelques minutes.”

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Posted 6 years ago

“fast and quick! helped me storage my backpack for the day”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews