Very Reviews

Name: Very
Rating: 1.71

1.7 Rating 1,714 Reviews

17 %

of reviewers recommend Very

About Very:

Very is a relatively new brand, first launched in 2009, but it has quickly become one of Britain

Visit Website

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom
Liverpool

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Very 1 star review on 26th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products on this site are really good for money. Sizes are true to size and really fast and reliable delivery service. It also has a collect plus service if you havnt got the time to wait in. Verys customer service is also 5 star rating i have never had a problem and are very helpful. They also have a fashion and size guid to your needs and body type that has helped me pick the right product majority of the time.”

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Posted 7 years ago

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Posted 7 years ago

“I canceled the order and it took over three months to get my refund, after countless phone calls and e mails.”

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Posted 7 years ago

“I canceled the order and it took over three months to get my refund, after countless phone calls and e mails.”

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Posted 7 years ago

“In the first instance I found all the customer service staff are so difficult to understand.. Have since learnt they are overseas - what a surprise!! I have now just received my telephone bill and found that I have a £17 bill as I connected to a premium rate which was never explained to me. ..didn't even recognise the number. It certainly wasn't one I dialled. Thinking of giving this to telephone programme Watchdog”

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Posted 7 years ago

“Super quick delivery and good price, just wish their customer tel line was UK based”

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Posted 7 years ago

“Always good price with fast delivery and constant updates”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“bought suits for my grandchildren beautiful quality”

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Posted 7 years ago

“What has happened to this company it seems to have completely gone down hill. VERTUALLY NO CUSTOMER SERVICE THAT IS IF YOU CAN GET THROUGH to speak to someone without being cut off. Daughter ordered BEDROOM furniture had delivery day, cleared old furniture out, didn't arrive , phoned up not coming, out of stock. HOWEVER YOU CAN STILL ORDER SAID ITEM. Should be reported to Trading Standards.”

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Posted 7 years ago

“Tried to get through to Customer Services 6 times today - 5 times advisers phone rang once and then went dead on the 6th attempt I finally got through on a very bad line to a lady but she was difficult to understand and them the line went dead!! It is impossible to get through to this company - I have now resorted to email but am not holding my breath, Will never use this company again”

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Posted 7 years ago

“Love very always have what I want and if there is a problem easily solved”

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Posted 7 years ago

“Ordered some items off the website. Although I do have a very account in my own name I prefer to just pay straight away so ordered and paid in my husbands name. Instead of sending me size 12 jeans I received a size 20 top!! Called up and was told to return the item and they would send the replacement out to me on next day delivery. I returned the top but the jeans never turned up. When I called to chase them up I was advised that as they were ordered in my husbands name they couldn't speak to me even though they had done previously(conveniently there was no note of this conversation) I asked that they then cancel my Very account aswell as I didn't want to deal with such an incompetent company. I have now been informed that although they wouldn't speak to me because the order was placed on my husbands details they've put the refund onto my Very account which is now closed!!!! Would never deal with these again im now money down and still haven't received the item. Shame I couldn't have given no stars!!”

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Posted 7 years ago

“Fast delivery, great range of goods”

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Posted 7 years ago

“delivery always on time and get a text to say that the goods are on their way.”

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Posted 7 years ago

“Went to order a £400 bed, found a voucher code online but had to ring the company as it didn’t work. They agreed it was valid and after 28 mins he transferred me to someone else. For the next 40 mins I was met with nothing but rudeness. He said For it to work I would have to spend the £400 then when I have received the bed to ring them I would get my 20% back. I said where’s the guarantee and he said ohh I 100% give you my word. Oh well that’s ok then. He then said it’s only valid until 26jan 2018, which we haven’t even got to then. Basically the whole 1 hour and 9 min phone call was a joke. I sent an email complaining they don’t even have the decency to reply. Avoid this company and buy your products from a reputable company. These are con artists. Am so glad now I didn’t order the bed and I had this experience as imagine what would have happened if I had brought it and ever had a problem. It is a shame as they sell good products it it’s deffo not worth the risk!!!”

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Posted 7 years ago

“Always quick and affordable delivery”

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Posted 7 years ago

“Great service, great convenience and hassle free shopping!”

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Posted 7 years ago

“customer service is the worst i have ever experianced. tried to call regarding a faulty product and they obviously dont know how to deal with it hung up on me 5 times after i explained the situation”

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Posted 7 years ago

“Very pleased with the items I bought.”

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Posted 7 years ago

Very is rated 1.7 based on 1,714 reviews