Very Reviews

Name: Very
Rating: 1.71

1.7 Rating 1,714 Reviews

17 %

of reviewers recommend Very

About Very:

Very is a relatively new brand, first launched in 2009, but it has quickly become one of Britain

Visit Website

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom
Liverpool

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Very 1 star review on 26th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 star as cant leave 0. Lies about delivery, waited in promised the next day and it didn’t turn up. Then told I needed to wait another 24 hours for a delivery date! Joke!”

Helpful Report

Posted 7 years ago

“Absolutely shocked and disgusted at the service from veey today. Ordered a washing machine to be delivered to my sisters address. Paid for removal of old machine and connection of new. She asked them to disconnect old one and they refused as they "dinnae dae that". She explained she had a broken arm and they refused. She is 60 YEARS OLD . To add insult to injury they left so much water on her kitchen floor she had to try abd mop it up with her left arm. Unbelievable. I will NEVER order from Very again. Absolutely disgraceful service”

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Posted 7 years ago

“Customer service hang up on you.Absolute useless at there job”

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Posted 7 years ago

“The worst company I have ever ordered from by a mile, and I don't seem to be alone. "Customer Service" is laughable, refunds are near impossible to process - and will involve you chasing in excess of 30 times, just to be laughed at by call centre staff who are based god knows where. It is physically impossible to speak to a manager; perhaps they don't employ any? Avoid at all costs!”

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Posted 7 years ago

“Good prices with excellent discounts and free next day Click and Collect on many items.”

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Posted 7 years ago

“I do absolutely love very. The only thing I hate is that I have to ring up to deal with any inquiries. They don't make it easy. Where some companies you can email etc. This isn't the case with very. However I love the clothing selection and they always have some really decent sales. So you can always pick up some great gems. And if you don't like what you bought. It is so simple to send back. Just have to pop into your local click and collect and the that's it. Simple.”

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Posted 7 years ago

“Good quality”

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Posted 7 years ago

“Shocking company from start to finish, avoid like the plague, people, they will rip you off harass you for the smallest amounts of money. Even when you explain that you get paid at the end of the month, they will still want money on the 22nd of every month and they do it on purpose so they can get more money from you in interest. My grandad died and they rang me every day 7-8 times even though I explained the situation to them. And good luck getting a replacement/refund if something goes wrong with something purchased from them, they will just tell you to the manufacturer even. Honestly, I can say with hand on heart that they are the worst, most unprofessional company I've ever dealt with.”

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Posted 7 years ago

“I have used Very on many occasions and every time they have delivered an excellent customer service, the deliveries are very quick and there has never been any problems with the goods received. Any returned goods are immediately refunded back to myself and Very has excellent communication, updating the customer when the goods have been sent and also returned, Would highly recommend using this company and have purchased some lovely items, well worth the money.”

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Posted 7 years ago

“I tried to open an account but because I do not have a computer I was declined l explained I am disabled but they were not interested P# review written by my daughter”

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Posted 7 years ago

“Fast efficient service, prompt delivery, quality product”

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Posted 7 years ago

“Was a platinum customer missed one payment of buy now pay later by one day!!! Was made to pay the rest of my balance of £2.034 which put myself and my husband in great hardship, complained about there customer service section who treated me as though I was a criminal after 15 years being a customer now closed my acccount and never had a call back from the manager as promised”

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Posted 7 years ago

“Ordered a bouncy castle they sent a DEEP FAT FRYER ..!”

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Posted 7 years ago

“Worst online retailer ever. No one on the phone seems to have a clue about company procedures and will refuse to let you speak to a manager. Avoid at ALL costs.”

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Posted 7 years ago

“Shocking service. Waiting for a call back from a manager since 6th July. Tried live chat and telephone all agents completely useless. Being charged for an items and service which have not been received. Company is an absolute joke.”

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Posted 7 years ago

“@verynetwork sell substandard items and ignore or make things difficult AVOID”

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Posted 7 years ago

“ALWAYS A VERY QUICK SERVICE FOR PICK UP, AND A QUICK AND EASY WAY OF ORDERING, SUPER CHOICE AND GREAT PRICES, WELL DONE!”

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Posted 7 years ago

“I have never bought anything off this company. I do not have an account this this company, and for nearly two years they keep sendng me statements. How can a company as bad as this still be in business. 1 star on trust pilot from over 11,000 people. 1.5 stars on their own website! It is ridiculous.”

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Posted 7 years ago

“i pay for my deliveries so why everytime does my parcel get put on the ground (while he clicks away on his machine) no communication exept once wen i had to sign n he kept hold of the machine n i informed him im not capable of bendin dwn 3 steps (he tutted and pushed the machine at me) took it back and walked away parcel stil left on door step is there a problem with handing me my parcels ? i dnt smell honestly!”

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Posted 7 years ago

“I always use very for my children’s uniform and shoes and I’ve not been disappointed! Always good for providing money off vouchers and their sales are great. Would definitely recommend.”

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Posted 7 years ago

Very is rated 1.7 based on 1,714 reviews