Very Reviews

Name: Very
Rating: 1.71

1.7 Rating 1,714 Reviews

17 %

of reviewers recommend Very

About Very:

Very is a relatively new brand, first launched in 2009, but it has quickly become one of Britain

Visit Website

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom
Liverpool

Write Your review

Tell us how Very made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Very 1 star review on 26th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very have been so great, the products come very fast and you get to return items for free, I have bought so many things from here and had no problems at all, they also sell things much cheaper than other places which is surprising for somewhere that offers 0% interest, I highly recommend this company.”

Helpful Report

Posted 7 years ago

“Quick delivery of clothes. Website fun and was to navigate”

Helpful Report

Posted 7 years ago

“TERRIBLE TERRIBLE SERVICE! ORDERED A NEW OVEN AND ARRIVED FAULTY. THEY ARE NOT WANTING TO REPLACE IT. AN ENGINEER WILL ONLY COME OUT TO REPLACE THE THERMOSTAT IF WE PROVIDE A PARKING PERMIT OR ENSURE A PARKING SPACE IS THERE!??!!? HE CAME THE FIRST TIME AND IN BUSY EDINBURGH CITY CENTRE COULD NOT FIND A PARKING SPACE SO LEFT!!!I HAVE NEVER EXPERIENCED THIS EVER!! TERRIBLE FROM START TO NOW....DO NOT ORDER FROM THEM!!”

Helpful Report

Posted 7 years ago

“Customer service is the worst I have ever experienced”

Helpful Report

Posted 7 years ago

“Placed order went threw an then declined some lady phoned me asking me question s like she was working for C I D police put me off since then I've had problems opening accounts”

Helpful Report

Posted 7 years ago

“Recently purchased a pair of nike air max trainers which look amazing. Very have a great range of clothing amd i use it regularly, never had no issues.”

Helpful Report

Posted 7 years ago

“Decided on Friday afternoon that I wanted a new lawnmower for the bank holiday weekend. Ordered around 3pm and delivered the next day at around 2pm. Grass all mowed by 5pm. Can't argue with that service! And to top it off, there was £60 off and 12 months interest free credit. Can't recommend Very highly enough.”

Helpful Report

Posted 7 years ago

“Is very good services”

Helpful Report

Posted 7 years ago

“Requested VAT invoice 5 times. Still not got it”

Helpful Report

Posted 7 years ago

“I love this website. Always my go-to for a special outfit, treats for the kids or those birthday/Xmas presents when I've run out of ideas. Delivery is always quick and efficient.”

Helpful Report

Posted 7 years ago

“After threatening to close my account because I had not ordered for 6 months. I decided to order a kettle & some sheets etc. Order arrived quickly but the kettle had turned into trainers ! Also the pillowcases were several shades out of matching the sheet. Returned everything. Then told had to wait for goods to be credited back before re-ordering kettle. Not a reliable service. Needless to say I will purchase a kettle elsewhere.”

Helpful Report

Posted 7 years ago

“Excellent service from this company x”

Helpful Report

Posted 7 years ago

“The lines are really bad, I always have problems getting through, probably because it is based overseas (South Africa I believe), it either never rings, cuts out while on hold or speaking to an advisor. I have been given wrong and contradicting information by staff, been put on hold for over 20 minutes, the it goes on. As I type this I am currently on hold and have been for 8 minutes and 43 seconds.”

Helpful Report

Posted 7 years ago

“I'm sure Very sells some great products but I still haven't received the item I ordered. After being initially sent the wrong item, which I received 4 days late with no email saying it would explaining why from Very, I then returned it and placed a second order at the new price (£20 more) with assurances from a Very customer service manager that I would receive a £20 refund. Very do not do exchanges. After several more hours of my life wasted to innumerate different Very tele-people, who failed to return calls, I called Very myself again today as my second order is now 6 days late to be informed it is out of stock. Very themselves did not contact me to tell me & the order still says processing on my account. I am so disappointed as was my child to not receive a birthday present. I will never purchase from Very again. Their customer service is beyond appalling.”

Helpful Report

Posted 7 years ago

“Very website is the most deception place to order. Customer service is very bad. I order a black item they send me a grey item twice. When I call them they ask for my card for me yo order another grey item. Very unprofessional, rude and doddy”

Helpful Report

Posted 7 years ago

“Very.co.uk is appalling, after I have paid my full amount off they are still taking money from my bank ! Even tho I haven’t bought anything else. It bad as I have other bills and so to pay for and very are taking money out of my bank which I now have to spend the money to use it . I think it’s a way to make people think if it’s already in the account then they may as well purchase another item which is wrong.”

Helpful Report

Posted 7 years ago

“Brilliant service from very honest reviews shown from customers about products very fast service excellent returns policy”

Helpful Report

Posted 7 years ago

“I wish that there was an option to give 0 stars!. This company has got to be the WORST I have ever dealt with!. I am first told I cannot be given credit which is fine it’s what happens next which is a joke. I am told to login and pay in full, so I do. I wait for my order and then find out they have cancelled my order as I have to create a new account (this wasn’t not told to me at all). Then I follow these steps, reorder the product and wait 2 weeks for order to arrive. I get a call 1 day before delivery date saying item is damaged and they cannot give me a date when they will have the product in and delivered but told they will notify me. Check my bank this morning after waiting a week and guess what??? They have cancelled my order and refunded me the money minus a delivery charge???!. Seriously very.co.uk you should be ashamed!! Your customer service staff are also the worst. Where do you get them from???. Madness. I will NEVER buy from these jokers again and urge that you don’t either!”

Helpful Report

Posted 7 years ago

“quick delivery service”

Helpful Report

Posted 7 years ago

“Item changed no problem quick delivery kept upto date on whats going on.”

Helpful Report

Posted 7 years ago

Very is rated 1.7 based on 1,714 reviews