Very Reviews

Name: Very
Rating: 1.71

1.7 Rating 1,724 Reviews

17 %

of reviewers recommend Very

About Very:

Very is a relatively new brand, first launched in 2009, but it has quickly become one of Britain

Visit Website

Phone:

08448 222 321

Email:

queries@very.co.uk

Location:

United Kingdom
Liverpool

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave a review -100 cannot do minus on reviews. There call center is in fact in South Africa. I was told that by a customer service. Hopefully that was true. That is why you cannot get any complaints sorted. Stay away from this Company very bad news. I was also told they are trying to get it sorted. i said they need to do a lot more than that. It will be interesting to find out if I get any response of my complaints about taking time off work for goods they did not have and the numerous phone calls I have made. They also said it takes 3 to 5 days to get it sorted. I am still waiting pre end of May. Great if you have no problems, bad news if you do”

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Posted 8 years ago

“Bad customer service. No communication. No response to complaints. Waiting in for goods after being notified and the goods were not in. Minus 100 if I could mark it that way.”

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Posted 8 years ago

“Good service, good quality.”

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Posted 8 years ago

“Cheaper than other catalogues always value for money and very quick delivery”

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Posted 8 years ago

“Cheaper than other catalogues always value for money and very quick delivery”

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Posted 8 years ago

“Very make false claims about items being in stock on their website, when in fact they are not. I had this experience with both of the bulky, large ticket items I ordered this week. One item should have been delivered on Tuesday but courier advised it had been cancelled when I looked to find the two hour delivery window on Monday. Then it was reordered for Thursday....and again, they surreptitiously scrubbed the delivery off the day beforehand. I'm also expecting delivery of the second item on Saturday...and yet despite their website showing stock of each item, they actually have no stock of either! So, if you want to lose several days pay from lost work, and deal with a company who have no idea whatsoever about customer service (no proactive correspondence from Very - they don't call or email or text if they are going to cancel a delivery, they just mark it on your account at the last minute!) then go ahead and order. Be also warned that if you pay upfront by card...they will take your money at the point of order and it can take a while for that to go back onto your card when you are refunded. In a nutshell: False advertising about items being in stock and allowing customer to select an "available delivery date". They can't even tell me if and when the items will be back in stock, so in essence, they are selling "fresh air"! Avoid this set of clowns if you don't want to be out of pocket and massively inconvenienced.”

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Posted 8 years ago

“Easy to use, quick delivery and great deals”

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Posted 8 years ago

“Fast delivery. Good customer service”

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Posted 8 years ago

“very poor customer services/ I am waiting for about 1 hour on hold I need someone to answer the phone NOT VERY NICE AT ALL”

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Posted 8 years ago

“Mixed reviews on this one really. The product was exactly what I ordered but the delivery guys turned it from the display BigMac in to the BigMac you actually recieve in the box that looks like it's been knocked out the park by Barry Bonds. I had to return my item and have been left without a washing machine for over a week when i have a 2 year old daughter. Very have been (Very...) understanding and helpful but not the most ideal of scenarios”

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Posted 8 years ago

“Very have been so great, the products come very fast and you get to return items for free, I have bought so many things from here and had no problems at all, they also sell things much cheaper than other places which is surprising for somewhere that offers 0% interest, I highly recommend this company.”

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Posted 8 years ago

“Quick delivery of clothes. Website fun and was to navigate”

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Posted 8 years ago

“TERRIBLE TERRIBLE SERVICE! ORDERED A NEW OVEN AND ARRIVED FAULTY. THEY ARE NOT WANTING TO REPLACE IT. AN ENGINEER WILL ONLY COME OUT TO REPLACE THE THERMOSTAT IF WE PROVIDE A PARKING PERMIT OR ENSURE A PARKING SPACE IS THERE!??!!? HE CAME THE FIRST TIME AND IN BUSY EDINBURGH CITY CENTRE COULD NOT FIND A PARKING SPACE SO LEFT!!!I HAVE NEVER EXPERIENCED THIS EVER!! TERRIBLE FROM START TO NOW....DO NOT ORDER FROM THEM!!”

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Posted 8 years ago

“Customer service is the worst I have ever experienced”

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Posted 8 years ago

“Placed order went threw an then declined some lady phoned me asking me question s like she was working for C I D police put me off since then I've had problems opening accounts”

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Posted 8 years ago

“Recently purchased a pair of nike air max trainers which look amazing. Very have a great range of clothing amd i use it regularly, never had no issues.”

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Posted 8 years ago

“Decided on Friday afternoon that I wanted a new lawnmower for the bank holiday weekend. Ordered around 3pm and delivered the next day at around 2pm. Grass all mowed by 5pm. Can't argue with that service! And to top it off, there was £60 off and 12 months interest free credit. Can't recommend Very highly enough.”

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Posted 8 years ago

“Is very good services”

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Posted 8 years ago

“Requested VAT invoice 5 times. Still not got it”

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Posted 8 years ago

“I love this website. Always my go-to for a special outfit, treats for the kids or those birthday/Xmas presents when I've run out of ideas. Delivery is always quick and efficient.”

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Posted 8 years ago

Very is rated 1.7 based on 1,724 reviews