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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
The customer service sucks. The enquiry phone is never answered.
Helpful Report
(ENGLISH) - Posted 2 years ago
I want to cancel my recurring purchase of 12 canned dog food!! Since I set up the recurring order bi-monthly but I received the cans monthly without any discount or use my bonus points! At present, I do have 24 cans of dog food at home! I tried to contact your serving team to cancel but in vain! Pls cancel the order wef Sep 2022!!
Helpful Report
(ENGLISH) - Posted 3 years ago
Your warehouse staff wrongly despatched the powder one but I ordered the tablet one. Their product knowledge should be strengthened.
Helpful Report
(CHINESE) - Posted 3 years ago
I was informed the product I had purchased was out of stock after payment. Also, the product is 99.9% effective on germs, not virus as your ad claimed. Very disappointed.
Helpful Report
(CHINESE) - Posted 3 years ago
This is the first time for placing orders. I ordered for 12 boxes in which 8 boxes are well packed. But other 4 boxes with their plastic package is already torn off with one even unsealed.
Helpful Report
Posted 3 years ago
訂單 #85950 送貨送少左2罐,我只係收到18罐
Helpful Report
Posted 3 years ago
Website is user friendly and I got the prompt confirmation email. However, when I ask for the delivery arrangement (what time?) by email there are no response, so that I need to spend a whole day to wait for the delivery.
Helpful Report
Posted 3 years ago
Vetopia is rated 4.7 based on 2,646 reviews