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Vetopia Reviews

4.7 Rating 3,197 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,866
 Metrics
4.7
Based on 3,197 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vetopia Reviews
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Yu Elaine
Verified Buyer
“Fast delivery. Good customer service. Reply my enquiry so fast.”
Helpful Report
(ENGLISH) - Posted 1 day ago
Yvonne Yow
Verified Buyer
“The arrangement of order process is good. The company can deliver the product ordered ina quick response.”
Helpful Report
(CHINESE) - Posted 6 days ago
Anonymous
Verified Buyer
“Can find prescription diet and supplement that suits my pets’ special needs. It save my time to visit my veterinarian clinic to purchase”
Helpful Report
(ENGLISH) - Posted 6 days ago
Ivan Ho
Verified Buyer
“Fast delivery”
Helpful Report
(CHINESE) - Posted 1 week ago
Sin Man Lam
Verified Buyer
“客服覆得好慢....通常唔會當日頭到你...要第二日先至有回覆.... 出貨快....包裝都OK”
Helpful Report
(CHINESE) - Posted 1 week ago
Terri Appel
Verified Buyer
“Vetopia is a great service for all your furry family. They offer great suggestions for food and snacks based on your pets age and health status. They have a wide variety of merchandise and offer sound discounts.”
Helpful Report
(ENGLISH) - Posted 1 week ago
Anonymous
Verified Buyer
“Good products and quick delivery, responsive customer service”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Very user friendly.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Robin Phillips
Verified Buyer
“Service was friendly and detailed, delivery was fast and accurate.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Good products. Good service.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Charlotte Yim
Verified Buyer
“Reasonable price, fast delivery”
Helpful Report
(CHINESE) - Posted 2 weeks ago
Lai Kwan Man
Verified Buyer
“The bag was damaged,poor packing”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Amy Yip
Verified Buyer
“I forgot to order cat food and realized I was completely out. I urgently reached out to you guys for expedited shipping and delivery. Luckily, I received it by the evening of the very next day. A special thanks to Vincci for her help. Thank you so much!”
Helpful Report
(CHINESE) - Posted 2 weeks ago
Sit Sarah
Verified Buyer
“fast delivery and well packed Good shopping experience”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Yue SHEN
Verified Buyer
“Easy ordering, fast delivery, nice packaging, good experience!”
Helpful Report
(CHINESE) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Fast and super efficient delivery.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Sin Leung
Verified Buyer
“訂單處理速度好快 收貨快”
Helpful Report
(CHINESE) - Posted 2 weeks ago
Rena Cheng
Verified Buyer
“Good customer service via WhatsApp and happy with your fast delivery. It would be great & more convenient if possible to put products’ expiry date on website.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Anonymous
Verified Buyer
“Recurring order feature helps repeat the order at personalized frequency.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Angela Lazaro-Gomes
Verified Buyer
“Highly recommended.”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Vetopia is rated 4.7 based on 3,197 reviews
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