Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’m very happy with Vetopia’s service! Ordering pet food online was easy and convenient, and I had a great experience with their delivery service in Hong Kong. Thank you to the Vetopia team for making shopping for my pet so hassle-free. Highly recommended!”

Helpful Report

(ENGLISH) - Posted 1 day ago

“有問題找𣎴到人問”

Helpful Report

(CHINESE) - Posted 4 days ago

“Fast delivery and clear, useful product descriptions on the website.”

Helpful Report

(CHINESE) - Posted 6 days ago

“Convenient”

Helpful Report

(CHINESE) - Posted 1 week ago

“I really appreciate that they deliver regularly.”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Efficient and friendly shopping experience”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Very happy with the service provided. Thank you!”

Helpful Report

(ENGLISH) - Posted 1 week ago

“The recommended products are good for my dogs and help improve their health, whether they are a puppy or an older dog. Hope there will be more promotional prices and products available! :-)”

Helpful Report

(ENGLISH) - Posted 1 week ago

“快速到達手上包裝細心”

Helpful Report

(CHINESE) - Posted 1 week ago

“出貨時間很快及準時到達”

Helpful Report

(CHINESE) - Posted 1 week ago

“用WhatsApp和你們聯絡你們的跟進一時快一時慢，總括來講跟進是比較OK的，有你們的協助也非常滿意🙏🏽”

Helpful Report

(CHINESE) - Posted 1 week ago

“Very convenient online shopping and delivery system. However, some products, at least those I have recurring orders for, seem to be out of stock quite often and the notification system for re-stocking doesn't seem to be too efficient. Hope this could improve in the future.”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Sent the dog food efficiently and I am very appreciate it”

Helpful Report

(ENGLISH) - Posted 1 week ago

“The supplement works to keep heart murmur under control”

Helpful Report

(CHINESE) - Posted 1 week ago

“Prompt and good service. Will keep on using Vetopia.”

Helpful Report

(CHINESE) - Posted 1 week ago

“落單快，送貨快！人員耐心跟單”

Helpful Report

(CHINESE) - Posted 1 week ago

“Generally, this is an excellent online store. Delivery is almost always on time (and when there is a delay, the excellent customer sevice reaches out to explain the situation). The only minor issues are that with recurring orders, we have to cancel and re-order to get the better price. Also, the reward gifts seem to have dwindled to fewer options recently - I was hoping to get another of the great blankets you had before. Still gave 5 stars overall!”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Reliable and effortless pet care.”

Helpful Report

(ENGLISH) - Posted 1 week ago

“The chek-out process is a bit circuitous. It would be better if it can be streamlined”

Helpful Report

(ENGLISH) - Posted 1 week ago

“speedy delivery and professional”

Helpful Report

(ENGLISH) - Posted 1 week ago

Vetopia is rated 4.7 based on 3,224 reviews