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Vetopia Reviews

4.7 Rating 2,587 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,587 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Convenience and efficiency
Helpful Report
(ENGLISH) - Posted 16 hours ago
Good selection of products
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(ENGLISH) - Posted 21 hours ago
Delivery is fast. Order today and the next day I received the item that I ordered.
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(ENGLISH) - Posted 1 day ago
The product has expired when arrived.
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(ENGLISH) - Posted 2 days ago
發貨快 good service
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(ENGLISH) - Posted 2 days ago
服務非常好,值得信任
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(CHINESE) - Posted 2 days ago
Fresh and fast delivery 🚚
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(CHINESE) - Posted 3 days ago
Products are always packaged nicely with clean boxes handed to me by delivery staff, much appreciated.
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(CHINESE) - Posted 3 days ago
Great selection and professional service !
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(ENGLISH) - Posted 1 week ago
Recent orders have been overpackaged, I would greatly appreciate if there was no plastic used to wrap cans.
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(ENGLISH) - Posted 1 week ago
Prompt response and customer service
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(CHINESE) - Posted 1 week ago
I've been buying cat food from Vetopia for a few years now (for my 5 cats). I have come to rely on their responsiveness and reliable service. Fulfilment quality is great. Delivery is always prompt. I also like the variety of products they maintain. I've been able to find easily specific prescriptioned items that some of my cats require. And if certain items are sold out, they have been prompt at replacement and notifying me. All in all Vetopia is a trusted partner for me.
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(ENGLISH) - Posted 1 week ago
Fast delivery, reliable company.
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(ENGLISH) - Posted 1 week ago
Would I consider to allow picking SF locker instead of pickup point? Coz the opening hour of those pick up points are exactly ordinary people working hour...thanks!
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(CHINESE) - Posted 1 week ago
你好,剛收到了你們的電郵,我的寶貝狗走了,在這3個星期,我很痛苦及心痛,她陪伴我16年11個月,明天是她的生日,每日至晚上每一刻都不能忘記她的生活足跡,很辛苦,沒有氣力番工,沒有胃口食野,每晚都注意廳內有沒有她回來,請教我怎麼樣可不想,對不起,打擾你們。謝謝🙏🏻
Helpful Report
(ENGLISH) - Posted 1 week ago
Great customer service team and very fast in delivery arrangements. Thank you so much
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(ENGLISH) - Posted 1 week ago
Very nice and good
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(ENGLISH) - Posted 1 week ago
多啲時候做discount 會天吸引
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(CHINESE) - Posted 1 week ago
I am very happy with the service of Vetopia, they are fast, responsive and flexible to meet the need of the customer. I will sure buy often from this webshop.
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(ENGLISH) - Posted 1 week ago
I have been purchasing different products from Vetopia for many years and I fully satisfied with their customer services and the efficient deliveries of the products.
Helpful Report
(ENGLISH) - Posted 1 week ago
Vetopia is rated 4.7 based on 2,587 reviews