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Vetopia Reviews

4.7 Rating 2,376 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,376 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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用手機上網落單到 check out 就hang 機,要用 iPad 重新落單才能完成交易
Helpful Report
(CHINESE) - Posted 11 hours ago
The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.
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(CHINESE) - Posted 1 day ago
prompt delivery!
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(ENGLISH) - Posted 2 days ago
Fast delivery and good produc prices.
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(ENGLISH) - Posted 5 days ago
I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.
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(ENGLISH) - Posted 5 days ago
The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.
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(ENGLISH) - Posted 5 days ago
Quick delivery, and I love your discount promotions!
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(ENGLISH) - Posted 6 days ago
方便! 送貨快! 會再回購!
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(CHINESE) - Posted 1 week ago
It’s easy to navigate the products and also helps to get more info on special products
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(ENGLISH) - Posted 1 week ago
Quick delivery and good price!
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(CHINESE) - Posted 1 week ago
Very nice service! CS officier is also very helpful!
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(ENGLISH) - Posted 2 weeks ago
Very fast delivery of my order, reliable and efficiency
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(ENGLISH) - Posted 2 weeks ago
Products ordered are rarely in stock... which causes long delivery delays. Website does not indicate if stock is actually available. Not worth the hassle...
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(ENGLISH) - Posted 2 weeks ago
I can buuy regular medicine for my dog at good price.
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(ENGLISH) - Posted 2 weeks ago
They care your pet
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(CHINESE) - Posted 2 weeks ago
Quick response and delivery. The delivery guy is very polite and loves my fur kids too
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(ENGLISH) - Posted 2 weeks ago
There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.
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(ENGLISH) - Posted 3 weeks ago
servies was very good, fast delivery
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(CHINESE) - Posted 3 weeks ago
The shipping is quick with good packing!
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(ENGLISH) - Posted 3 weeks ago
I ordered a number of items during the Double-11 promotions last week. Delivery of the goods was made the next day. The goods were delivered in good conditions and with care. The driver gave me a call before the delivery. Very professional services overall.
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Vetopia is rated 4.7 based on 2,376 reviews