Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,657 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,657 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

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English

“Good customer service with efficient follow up. Prompt delivery and reply.”

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(CHINESE) - Posted 1 day ago

“Very convenient and good deal”

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(ENGLISH) - Posted 3 days ago

“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”

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(ENGLISH) - Posted 4 days ago

“網站簡單易用物流迅速送貨”

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(CHINESE) - Posted 4 days ago

“Quick response and shipping delivery”

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(ENGLISH) - Posted 4 days ago

“very satisfactory online purchase experience throughout”

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(CHINESE) - Posted 4 days ago

“Efficient to send the dog food and the package is tidy”

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(ENGLISH) - Posted 6 days ago

“Product range is wide and delivery is quick and convenient.”

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(ENGLISH) - Posted 6 days ago

“Best website to get dog stuff in HK. Fast response and great delivery!”

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(ENGLISH) - Posted 1 week ago

“我18/8 訂左 Stella & Chewy's - Freeze Dried Raw Coated Kibble - Oven Baked (Grass-Fed Beef Recipe) 10lb x 1 VETOPIA#305649 發現到期日是10 Sep 2025 食用期竟不足一個月，平時10lb糧都要食個半月，未食完已經到期。現在狗狗發生以下問題：到貸後進食這包糧之後，狗狗呢兩日嚴重腹瀉，肚痛不適(我開封口時並沒有留意到期日，因為你們貨品一直都係起碼有九個月至一年的食用期）由於狗狗只係食這款乾糧，沒有食其他食物和零食。估計係食咗呢包就到期變咗質嘅糧之後唔舒服。我而家唔敢再俾佢食了。食左大約一個星期，擔心持續肚瀉，要去睇醫生。你哋出貨時唔check吓貨品品質和到期日，真係十分疏忽，質素太差了和不尊業，令人失望！”

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(ENGLISH) - Posted 1 week ago

“Nice product. Good service.”

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(CHINESE) - Posted 1 week ago

“狗狗好鍾意食😋😋”

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(CHINESE) - Posted 1 week ago

“It is very effective ,reasonable price, will continue to buy the products.”

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(ENGLISH) - Posted 1 week ago

“當然可以！這句話的英文翻譯如下： Vetopia offers a wide variety of specialty pet food. Since my dog is getting older, Vetopia is a great fit. Their service is fast and reliable. I’ve been a loyal customer for years and will continue to shop with them”

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(ENGLISH) - Posted 1 week ago

“Great experience and speedy delivery”

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(ENGLISH) - Posted 1 week ago

“Quick response and good follow up.”

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(CHINESE) - Posted 1 week ago

“Professional service and delivery.”

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(ENGLISH) - Posted 1 week ago

“Very reliable diet, my pet needs it to maintain his intestinal health”

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(ENGLISH) - Posted 1 week ago

“多次下單後才通知缺貨，延遲安排運送”

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(CHINESE) - Posted 2 weeks ago

“Fast reply WhatsApp even over business hour, Delivery fast, and packing very safety”

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(CHINESE) - Posted 2 weeks ago

Vetopia is rated 4.7 based on 2,657 reviews