Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,523 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,523 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

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English

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

Helpful Report

(ENGLISH) - Posted 2 days ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

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(ENGLISH) - Posted 2 days ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 3 days ago

“Efficient.”

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(CHINESE) - Posted 3 days ago

“作為一個每月訂購者、對於你們的服務都滿意、只是用你們網上訂購系統時覺得它比起其他公司的訂購系統不便！其他都ok”

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(ENGLISH) - Posted 5 days ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 6 days ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

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(ENGLISH) - Posted 1 week ago

“like the good service, delivery and the food as usual.”

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(ENGLISH) - Posted 1 week ago

“Quick reply after order placed”

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(CHINESE) - Posted 1 week ago

“Very good so far, sometimes the packaging looks like it has been thrown around when it arrives but not all the time. So far we are satisfied. Thank you for supplying premium food for our cats.”

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(ENGLISH) - Posted 2 weeks ago

“I recently placed an order and given 12 cans of wet food for free gift, which will expire in a month. I received it even though i had noted that it was not suitable for my dog. If Vetopia is giving it away as a free gifts, why not give it to dog shelter, i will appreciate. spend own time delivering to dog shelter.”

Helpful Report

(CHINESE) - Posted 2 weeks ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

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(ENGLISH) - Posted 2 weeks ago

“Customer service very good! easy and fast to proceed the order!”

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(ENGLISH) - Posted 2 weeks ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

Helpful Report

(ENGLISH) - Posted 2 weeks ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

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(ENGLISH) - Posted 3 weeks ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

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(ENGLISH) - Posted 3 weeks ago

“Speedy Delivery; 貨品種類多；網頁易用”

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(CHINESE) - Posted 3 weeks ago

“Vetopia is basically a reliable source providing veterinary supplements.”

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(CHINESE) - Posted 3 weeks ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

Helpful Report

(CHINESE) - Posted 3 weeks ago

“Delivery on time and customer service is good”

Helpful Report

(CHINESE) - Posted 3 weeks ago

Vetopia is rated 4.7 based on 2,523 reviews