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Vetopia Reviews

4.7 Rating 2,523 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,260
 Metrics
4.7
Based on 2,523 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Holistic range of products, quick delivery”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Good customer service.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
YP CHEUNG
Verified Buyer
“Very efficient”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Anonymous
Verified Buyer
“第一次購買罐頭到期日為2027年, 諗住可存放時間很長，可再補充購買，點知送黎既係2026年貨，比我好耐之前係第二間買既更快到期，唯有食左佢先，失望。”
Helpful Report
(CHINESE) - Posted 3 weeks ago
CF Lee
Verified Buyer
“Speedy trading response with accurate amount of goods”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Angus On
Verified Buyer
“Good price and excellent products without any doubt. ship really fast. Highly recommended.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Tracy Wong
Verified Buyer
“You’ve got a big range of cat food and it’s easy to irder”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Sandy Chan
Verified Buyer
“surprise discount is very good, it help me to save money”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Noel Chan
Verified Buyer
“Happy online shopping”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Amy Hui
Verified Buyer
“Excellent service and caring staff.”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Joann Chan
Verified Buyer
“⭐️快出貨 準時到👍 ⭐️送貨員態度很好👍 ⭐️咨詢產品能提供很有用的意見👍 ✨整體很滿滿意👍，希望價格能調低少少🤏就更好呢👏”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Convenient and easy shopping online at Vetopia. I enjoy their point system too!”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Anonymous
Verified Buyer
“Reliable and prompt delivery”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Anonymous
Verified Buyer
“出貨快，價錢合理，包裝好”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Seriena Li
Verified Buyer
“送貨速運都算快速，幾好幾好”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Macy Tam
Verified Buyer
“If always have 12% discount, will buy more in this website”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Jennette 車
Verified Buyer
“Overall it's good. But for my latest order, there was a hiccup. I received the email advising the delivery would be on April 24. As it didn't indicate the delivery time, I sent a whatsapp advising that the delivery could be left at the door if no one at home. I received a call from Ray from the warehouse that it would be delivered by SF Exress and shouldn't be a problem if no one at home. However, there was no delivery on that day. I called Ray next morning who helped track the order status but needed to wait until after noon. Ray gave me the tracking number but on.the SF site, it said no such order. I made a follow-up call and was told that there was a mistake made by SF and the order would only be delivered on April 26. Unexpectedly, the order was finally received on April 25 late afternoon. This wasn't a good experience though not a big issue. Ray was helpful in his response. It would be good if the email can provide the delivery time range on the delivery day.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Grace Tam
Verified Buyer
“Excellent products. Easy to order & quick delivery service. Customer service is also very good. Promptly answered my question.”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Joe Lau
Verified Buyer
“The delivery service is quite good, the products I purchased can be delivered to my hand within 48 hours. It would be good if more discount is provided to loyal customers.”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Mei Sze Chan
Verified Buyer
“Excellent customer service, prompt delivery”
Helpful Report
(ENGLISH) - Posted 1 month ago
Vetopia is rated 4.7 based on 2,523 reviews
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