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Vetopia Reviews

4.7 Rating 2,700 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,700 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
128
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
amazing company. they really care and put in an effort.
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Quick shipping and well packed
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(ENGLISH) - Posted 3 weeks ago
good as usual, but this time take a bit longer coz their inventory count. still ok.
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(ENGLISH) - Posted 3 weeks ago
Quick delivery. The products were well packaged.
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(CHINESE) - Posted 3 weeks ago
送貨快速,貨品有較長的expiry date,滿意
Helpful Report
(CHINESE) - Posted 3 weeks ago
Trustworthy
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(ENGLISH) - Posted 3 weeks ago
購物及送貨流程暢快,唯獨會員填寫地址沒有提示格式填寫多次才能牽強完成,但出貨單地址錯誤還好有WhatsApp可聯繫更改。
Helpful Report
(CHINESE) - Posted 3 weeks ago
Excellent service, quick deliveries, and very responsive to customer needs.
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(ENGLISH) - Posted 4 weeks ago
I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.
Helpful Report
(ENGLISH) - Posted 1 month ago
Good and fast service for exchange
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(ENGLISH) - Posted 1 month ago
客戶服務員回覆得很快速!
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(CHINESE) - Posted 1 month ago
The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.
Helpful Report
(ENGLISH) - Posted 1 month ago
可以用積分非常好,如果可以同恆常訂購一齊寄就不用額外運費。
Helpful Report
(ENGLISH) - Posted 1 month ago
Easy to use , wide variety of pet goods
Helpful Report
(ENGLISH) - Posted 1 month ago
Fast and efficient delivery service
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(ENGLISH) - Posted 1 month ago
Quick delivery. Good product.
Helpful Report
(ENGLISH) - Posted 1 month ago
運輸快👍🏻多選擇
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(CHINESE) - Posted 1 month ago
發貨超快,好有效率,值得推薦
Helpful Report
(CHINESE) - Posted 1 month ago
Huge selection of products And meds for babies
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(ENGLISH) - Posted 1 month ago
Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.
Helpful Report
(ENGLISH) - Posted 1 month ago
Vetopia is rated 4.7 based on 2,700 reviews