Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Here is the English translation of the text you provided: I had previously scheduled a subscription order, but the reminder email auto drop into junk mail. because I didn’t manage to add more product for free shipping and charged me $80 for shipping. My regular purchase would have been cheaper.”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

“Fast delivery”

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(CHINESE) - Posted 3 weeks ago

“Ordered 12cans of kidney care canned 5.5oz on 18/5, paid $384- re-ordered same qtty on 22/5, paid $465-, paid more $81- than before, please advise.”

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(CHINESE) - Posted 3 weeks ago

“very good and helpful customer service.”

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(CHINESE) - Posted 3 weeks ago

“Well packing and good communication in product delivery”

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(CHINESE) - Posted 3 weeks ago

“Easy to order and delivery was swift; good job!”

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(ENGLISH) - Posted 3 weeks ago

“Genuine products, good staff and good delivery”

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(ENGLISH) - Posted 3 weeks ago

“GOOD FOR MY DOG'S HEALTH”

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(CHINESE) - Posted 3 weeks ago

“My dog like”

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(ENGLISH) - Posted 3 weeks ago

“送貨物流快，包裝穩妥”

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(ENGLISH) - Posted 3 weeks ago

“Vetopia appears to be so very responsible for caring our pets. When I ordered Nexgard, they wanted to make sure that my dog has the doctor's approval before they would sell the item. Vetopia also executed prompt delivery of products.”

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(ENGLISH) - Posted 3 weeks ago

“Very professional service and are very reliable - I strongly recommend.”

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(ENGLISH) - Posted 3 weeks ago

“Taking so long to deliver.”

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(CHINESE) - Posted 3 weeks ago

“My poodle loves this food. We have relying on Vetopia’s subscription plan for a number of years and the service is always impeccable.”

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(ENGLISH) - Posted 3 weeks ago

“Very convenient to get vet products being delivered.”

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(ENGLISH) - Posted 3 weeks ago

“Convenient and efficient! Hopefully there’ll be more products provided in the future.”

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(CHINESE) - Posted 3 weeks ago

“The cat food is good for my pet, it it has more discont, it would be better and I will buy more next time.”

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(ENGLISH) - Posted 3 weeks ago

“good quality, delivery on time!”

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(CHINESE) - Posted 3 weeks ago

“Good and clean packing”

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(CHINESE) - Posted 3 weeks ago

“Prompt home delivery is most convenient.”

Helpful Report

(CHINESE) - Posted 3 weeks ago

Vetopia is rated 4.7 based on 3,074 reviews