Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“efficient delivery and quick feedback”

Helpful Report

(ENGLISH) - Posted 1 week ago

“網購中途有問題，未能即時得到回覆”

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(CHINESE) - Posted 1 week ago

“very useful. plz give more discount”

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(ENGLISH) - Posted 2 weeks ago

“Good services and speedy”

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(CHINESE) - Posted 2 weeks ago

“Nice price and product, packed very well. Will purchase from here again :)”

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(ENGLISH) - Posted 2 weeks ago

“Delivery and after sales services are good”

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(ENGLISH) - Posted 2 weeks ago

“Easy order and process payment. Fast delivery service and nice customer support contact via Whastapp”

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(CHINESE) - Posted 2 weeks ago

“Good customer service”

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(CHINESE) - Posted 2 weeks ago

“Very quick delivery and have careful and tiny package”

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(ENGLISH) - Posted 2 weeks ago

“It is very convenient to order it online.”

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(ENGLISH) - Posted 2 weeks ago

“Delivery was timely except the supplier did not to include the nuggets in the first batch delivery. Will order again at Vetopia.”

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(ENGLISH) - Posted 2 weeks ago

“I subscribed recurring order for my cats. It is a peace of mind as i don't need to remember the order schedule. I can also change the delivery time if my cats consume too fast or too slow.”

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(ENGLISH) - Posted 2 weeks ago

“非常好嘅購物經驗，在這裡可以找到毛孩必需品，價格合理，服務態度良好！”

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(ENGLISH) - Posted 2 weeks ago

“Quick to respond to queries and to provide assistance with orders and requests.”

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(ENGLISH) - Posted 2 weeks ago

“I had an excellent shopping experience with this online store. My order arrived on time, well-packaged, and in perfect condition.”

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(ENGLISH) - Posted 2 weeks ago

“The website is clear and easy to navigate. I usually order special foods, recommended by a vet, for my dogs via Vetopia and done so many times over the years. The quality of the products is good, they arrive in perfect condition, and the speed of delivery is reasonable. Having been a client of Creature Comforts for a long time, I take the recommendation (hepatic food etc.), find the item, and order it. The number of products for special needs is limited, the choice usually extends to a handful of brands, and the pets depend on their food. Vetopia Online ensures that their needs are met.”

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(ENGLISH) - Posted 2 weeks ago

“Very reliable ! 👍🏻👍🏻 On-time delivery.”

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(ENGLISH) - Posted 2 weeks ago

“Took me over 4 days to place an order until I successfully was connected with the staff to lead me step by step. Eventually problem was solved. The online app is confused.”

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(CHINESE) - Posted 2 weeks ago

“My pets really enjoy the food and delivery is fast for online purchase”

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(CHINESE) - Posted 2 weeks ago

“Good and prompt services”

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(CHINESE) - Posted 2 weeks ago

Vetopia is rated 4.7 based on 2,942 reviews