Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

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“I always buy this product and save it for rainy days …. Very efficient delivery ….”

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(ENGLISH) - Posted 5 hours ago

“I love buying dogs’ supplies with Vetopia, always reliable.”

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(ENGLISH) - Posted 1 day ago

“Super fast delivery. Helpful cs”

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(ENGLISH) - Posted 1 day ago

“Fast delivery, deliver the order within 3 days. The canned food are carefully wrapped in a box. Overall very good service.”

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(ENGLISH) - Posted 1 day ago

“Provide wide range of products. Good supply chain management, prompt delivery👍👍👍”

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(ENGLISH) - Posted 1 day ago

“Very easy to shop with multiple choices”

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(ENGLISH) - Posted 3 days ago

“Goods is well packed and delivered as scheduled.”

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(CHINESE) - Posted 4 days ago

“Perhaps it was just me being careless or failing to understand the offer, but the image wiht the product"s" on your FB pages shows TWO boxes and THE price is $230, which seems a real bargine to me. So I placed the order and one box of the product came with deliverly charge at $80. I spent in all $310 for a box of the product, way more expensive than I would buying from other pet supplies companies! Seems to me Vetopia's product sales information is unclear, if not misleading. So, I won't buy from it ever again, my fault or not with this first and am afraid last deal.”

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(ENGLISH) - Posted 4 days ago

“Highly appreciate the quick response and delivery time of the orders.”

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(ENGLISH) - Posted 4 days ago

“Do you want to review Animalkind Dog Treats - Beef Liver 100g?”

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(ENGLISH) - Posted 5 days ago

“Fast arrangment and good customer service.”

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(ENGLISH) - Posted 1 week ago

“Love they have my cats prescription diet available. Not many stores have this, love the collection of dry food, canned and treats. I will continue shopping here!”

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(ENGLISH) - Posted 1 week ago

“fast delivery!”

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(CHINESE) - Posted 1 week ago

“handle my orders quickly”

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(ENGLISH) - Posted 1 week ago

“The order processing is efficient and the delivery service is fast. However, the product range is not comprehensive enough.”

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(ENGLISH) - Posted 1 week ago

“Good products which I keep using for my dog”

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(ENGLISH) - Posted 1 week ago

“I can find most of the prescribed diets for my cats.”

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(ENGLISH) - Posted 2 weeks ago

“Nice and very good delivery!!”

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(ENGLISH) - Posted 2 weeks ago

“Very nice packing and delivery driver are so nice ❤️”

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(ENGLISH) - Posted 2 weeks ago

“amazing company. they really care and put in an effort.”

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(ENGLISH) - Posted 2 weeks ago

Vetopia is rated 4.7 based on 2,700 reviews