Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,486 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th February 2025

123

Anonymous

Anonymous // 01/01/2019

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English

“Excellent products. Easy to order & quick delivery service. Customer service is also very good. Promptly answered my question.”

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(ENGLISH) - Posted 1 day ago

“The delivery service is quite good, the products I purchased can be delivered to my hand within 48 hours. It would be good if more discount is provided to loyal customers.”

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(ENGLISH) - Posted 2 days ago

“Excellent customer service, prompt delivery”

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(ENGLISH) - Posted 2 days ago

“Vetopia is a one stop shop, when you are looking for all of your pet needs,they deliver promptly to our home.”

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(ENGLISH) - Posted 6 days ago

“Friendly service and on time delivery of purchase.”

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(ENGLISH) - Posted 6 days ago

“Customer Service is very helpful”

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(ENGLISH) - Posted 6 days ago

“Fast delivery”

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(CHINESE) - Posted 1 week ago

“Competitive price with quick delivery. Extremely happy with the chatbot which helps a lot.”

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(CHINESE) - Posted 1 week ago

“Products are good, delivery quick and customer service is very responsive!”

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(ENGLISH) - Posted 1 week ago

“It has a varity of products which are not available in other similar websites.”

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(ENGLISH) - Posted 1 week ago

“Fast delivery and full range of vet products, provided with cs enquiry service.”

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(ENGLISH) - Posted 1 week ago

“fast delivery, good service”

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(ENGLISH) - Posted 1 week ago

“Every time I place order, the earliest I can receive the products will be the afternoon of the second working day after I placed order. Longer if there is weekend or public holiday in between. This is not much of an issue for non-urgent supplies, but for pro-kolin advanced (for diarrhoea), two days is too long. Other than that, I am happy with the services.”

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(ENGLISH) - Posted 2 weeks ago

“Customer service attuned to customer needs. I was informed quickly when my pet food order could not be delivered during the normal time frame. They offered an alternative and also provided an 'outside' delivery date.”

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(ENGLISH) - Posted 2 weeks ago

“The alert or reminder of parcel dispatch was not issued after order placement, which seemed like not proper.”

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(ENGLISH) - Posted 2 weeks ago

“good quality and speed delivery!”

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(CHINESE) - Posted 2 weeks ago

“My dog likes to eat Canine Satiety. The packaging is good.”

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(CHINESE) - Posted 2 weeks ago

“Good delivery service fast and nice”

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(ENGLISH) - Posted 2 weeks ago

“Very efficient and prompt delivery”

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(ENGLISH) - Posted 2 weeks ago

“I think I have written the remark of late delivery on designated date. I am so regretful that you didnt have the appropriate arrangement.”

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(CHINESE) - Posted 2 weeks ago

Vetopia is rated 4.7 based on 2,486 reviews