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Vetopia Reviews

4.7 Rating 2,793 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,486
 Metrics
4.7
Based on 2,793 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anita Wong
Verified Buyer
“fast and accurate delivery!”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Rowina Chan
Verified Buyer
“Professional, helpful staff, quick feedback”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Kathy Lee
Verified Buyer
“貨品完全冇問題，包裝好好，貨品質量都好好！反而係運輸方面以為你們是經sf，但最後收貨時好像不是，送貨人員先wtsapp聯繫，但沒有說明是什麼公司、送什麼貨品⋯令到我一直以為是假運輸假信息。最後要運輸影相確認貨品和單據先清楚，有點兒不方便。”
Helpful Report
(CHINESE) - Posted 4 weeks ago
Anonymous
Verified Buyer
“Very easy to order and good reliable service for repeat orders. Pricing is good.”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Sheung Chi Lau
Verified Buyer
“Fast delivery and in good packaging. Easy to order online.”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Cathy Cheng
Verified Buyer
“Responsive seller”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Cody Leung
Verified Buyer
“Great shopping experience and fast delivery, highly recommended!”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Joe Lau
Verified Buyer
“this cat food is helpful for digestive problem”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“You would knowingly confirm an order that you cannot fulfill then process to tell me you expect a delay. This is not a single incident either.”
Helpful Report
(CHINESE) - Posted 1 month ago
Ying Tong Ho
Verified Buyer
“Delivery is fast”
Helpful Report
(CHINESE) - Posted 1 month ago
Bernadette Chan
Verified Buyer
“Variety of products, excellent packing, helpful app and staff.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Ling Luk
Verified Buyer
“好快送到 包裝非常好 唔怕破裂”
Helpful Report
(CHINESE) - Posted 1 month ago
Anonymous
Verified Buyer
“Vetopia has a wide range of products and more importantly their customer service is excellent!”
Helpful Report
(ENGLISH) - Posted 1 month ago
Sophia Lee
Verified Buyer
“送貨有效率及回覆十分快,價錢合理.”
Helpful Report
(CHINESE) - Posted 1 month ago
Remi Lopez
Verified Buyer
“Vetopia is your ally in helping take care of your dogs: transparent pricing, awesome customer service, and everything from food to toys to preventative prescription meds. It frees your time for more adventures with your furry buddies.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Ning YANGNING
Verified Buyer
“非常快速，訂購後次日就到貨。價格比較平”
Helpful Report
(CHINESE) - Posted 1 month ago
Yan Yan Cheng
Verified Buyer
“quick delivery, have recurrent order, save time to rearch products”
Helpful Report
(CHINESE) - Posted 1 month ago
Anonymous
Verified Buyer
“Customer services and products are both excellent! A company you can trust for your fur kids.”
Helpful Report
(CHINESE) - Posted 1 month ago
Anonymous
Verified Buyer
“客戶服務滿意，送貨服務準時滿意 如果下單時已有送貨時間就更好，謝謝”
Helpful Report
(CHINESE) - Posted 1 month ago
Vui Ling Leong
Verified Buyer
“Very trustworthy and consistent quality of supplies.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Vetopia is rated 4.7 based on 2,793 reviews
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