Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Easy to order and full range of products available for del Very to home”

Helpful Report

(ENGLISH) - Posted 1 month ago

“The order items were delivered promptly. The customer service is good & will reply my questions efficiently.”

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(ENGLISH) - Posted 1 month ago

“Vetopia is our most trusted store for Vet prescribed Cat food. Vetopia customer service is most empathetic towards the customer & their team is always ready to promptly support the customer. Keep it up Vetopia👍”

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(ENGLISH) - Posted 1 month ago

“super fast delivery and everything is always correct as ordered”

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(ENGLISH) - Posted 1 month ago

“從養四只狗狗開始，一直選這家買處方糧，已有十幾年時間，随著三只狗狗年紀大都離開了我們，現在還有一只陪伴我們（也有17歲了）,我還在這家買糧。之所以選這家，一是送貨及時，二是可以儲積分，下次買還便宜些。”

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(ENGLISH) - Posted 1 month ago

“Long term trusted online store.”

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(ENGLISH) - Posted 1 month ago

“下單後出貨速度非常令人滿意”

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(CHINESE) - Posted 1 month ago

“發貨快，但太多包裝物料了”

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(CHINESE) - Posted 1 month ago

“Excellent customer service and timely delivery. Highly recommend!”

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(ENGLISH) - Posted 1 month ago

“Offers full range of prescription dry and wet foods, in particular including moderate calories version which is important for pet owners in managing their pet weight. Very quick delivery and packages all in very good condition.”

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(ENGLISH) - Posted 1 month ago

“This product provide a promotional package is good. However, I got a wrong message about the reorder pattern. I suggest to have descriptions about that or can let the buyer to set a period instead of rebuy and rebuy.”

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(CHINESE) - Posted 1 month ago

“Excellent service. Products are suitable for my dogs”

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(ENGLISH) - Posted 1 month ago

“nice and convenient”

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(ENGLISH) - Posted 1 month ago

“1234567890”

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(ENGLISH) - Posted 1 month ago

“Fast service and convenient SF pickup. Reliable product source.”

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(ENGLISH) - Posted 1 month ago

“the monthly auto replenish system is amazing and efficient, truly helpful! Customer service and delivery is very responsive , thank you!”

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(ENGLISH) - Posted 1 month ago

“All those treats are excellent, my puppy loves them so so much!”

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(ENGLISH) - Posted 1 month ago

“Amazing product range, kind and empathetic customer service. They were kind enough to let me re-arrange my doggie kibble subscription when my previous dog got sick and needed different food, and also let me stop my subscription when he eventually passed last year.”

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(ENGLISH) - Posted 1 month ago

“the selection of proudcts is of high quality and easy to use to subscribe my pet's favourite food. delivery is relaible too.”

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(ENGLISH) - Posted 1 month ago

“服務良好，送貨快。非常好，已再回購，小貓健康。”

Helpful Report

(CHINESE) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,074 reviews