Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“如頻密些舉辦折扣優惠會更加好”

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(CHINESE) - Posted 1 month ago

“Good packing”

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(CHINESE) - Posted 1 month ago

“very very very good, i like it so much, thank you.”

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(ENGLISH) - Posted 1 month ago

“Fast delivery and often provide attractive promotion offer, points can be redeemed in cash which is awesome”

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(CHINESE) - Posted 1 month ago

“Always reliable. Wide range of specially selected products.”

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(ENGLISH) - Posted 1 month ago

“The dog food is very fresh, the shipping is fast, and the quality of the product is guaranteed.”

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(ENGLISH) - Posted 1 month ago

“Good and user friendly”

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(ENGLISH) - Posted 1 month ago

“Fast delivery”

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(ENGLISH) - Posted 1 month ago

“Very good service, prices etc. BUT my one criticism is the sheer amount of packaging used for orders - our two dogs’ tinned food subscriptions (timed for the same delivery) always come in separate boxes, all wrapped in a ton of plastic and bubble wrap. Please be more considerate to the environment!!”

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(ENGLISH) - Posted 1 month ago

“Quick delivery”

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(CHINESE) - Posted 1 month ago

“The website is easy to navigate and the staff are very helpful. For example, sending news about stock when an order is placed and generally making the effort to ensure satisfaction. I have been ordering special food for my dogs for many years. Prescription items, or vet recommended products, make Vetopia stand out.”

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(ENGLISH) - Posted 1 month ago

“Easy process”

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(ENGLISH) - Posted 1 month ago

“Good quality”

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(CHINESE) - Posted 1 month ago

“The delivery was prompt, the packaging was well-designed and the quality was high.”

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(CHINESE) - Posted 1 month ago

“very nice!”

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(CHINESE) - Posted 1 month ago

“Wide choices of cat food. Quick delivery. The carton box is clean and properly wrapped.”

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(ENGLISH) - Posted 1 month ago

“I’m appreciating your prompt and patient response.”

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(ENGLISH) - Posted 1 month ago

“it would be better the order processing can be faster. like the gifts/ samples .”

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(ENGLISH) - Posted 1 month ago

“I forgot since when I ordered food for my two precious meows with Vetopia, but my experience with vetopia has been phenomenal, their expertise and especially the efficiency always amaze me. Thank you for your help!”

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(ENGLISH) - Posted 1 month ago

“Helpful in sourcing and delivering medicine and supplements for my babies”

Helpful Report

(ENGLISH) - Posted 1 month ago

Vetopia is rated 4.7 based on 3,158 reviews