Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,540 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vetopia has the widest range of stuff I need for my dogs, from prescription dog food and supplements to body care needs. Very good packaging and prompt delivery too, not to mention discounts and rewards points.”

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(ENGLISH) - Posted 1 day ago

“Quick delivery and good packing”

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(ENGLISH) - Posted 1 day ago

“Excellent customer service”

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(CHINESE) - Posted 1 day ago

“Fast delivery”

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(ENGLISH) - Posted 2 days ago

“Quickest delivery in HK”

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(ENGLISH) - Posted 2 days ago

“Good service and speedy delivery”

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(CHINESE) - Posted 3 days ago

“我非常滿意在貴店購物的體驗！！！ :)”

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(CHINESE) - Posted 4 days ago

“很好的購物經驗送貨速度快態度又好有品質保證”

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(CHINESE) - Posted 4 days ago

“Great platform for pet owners to get their pet supplies & pet food for their babies. Reliable & fast.”

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(ENGLISH) - Posted 1 week ago

“Prompt response to each query and on time delivery”

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(ENGLISH) - Posted 1 week ago

“Great service. Very impressed with the after care when I screwed up my order”

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(ENGLISH) - Posted 1 week ago

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

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(ENGLISH) - Posted 1 week ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

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(CHINESE) - Posted 1 week ago

“Very good, my cat’s problem seems improved”

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(CHINESE) - Posted 1 week ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

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(ENGLISH) - Posted 2 weeks ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

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(ENGLISH) - Posted 2 weeks ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 2 weeks ago

“Efficient.”

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(CHINESE) - Posted 3 weeks ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 3 weeks ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

Vetopia is rated 4.7 based on 2,540 reviews