Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick response for inquiry and professional.”

Helpful Report

(ENGLISH) - Posted 1 month ago

“咁多間網店，你地包裝最做足保護兼乾淨整齊!”

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(CHINESE) - Posted 1 month ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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(ENGLISH) - Posted 1 month ago

“I particulary love the service from Vetopia. If there is an issue or problem, it's easy to fix through the customer service platform - which still has that invaluable resource, real people!”

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(ENGLISH) - Posted 1 month ago

“Great customer service. Goes out of their way to assist me with a delivery special request and was also very helpful with my inqueries on their prescription products.”

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(ENGLISH) - Posted 1 month ago

“Fast delivery. Well packaging. Got a large variety of good products. CS is very attentive and helpful.”

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(ENGLISH) - Posted 1 month ago

“如頻密些舉辦折扣優惠會更加好”

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(CHINESE) - Posted 1 month ago

“Good packing”

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(CHINESE) - Posted 1 month ago

“very very very good, i like it so much, thank you.”

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(ENGLISH) - Posted 1 month ago

“Fast delivery and often provide attractive promotion offer, points can be redeemed in cash which is awesome”

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(CHINESE) - Posted 1 month ago

“Always reliable. Wide range of specially selected products.”

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(ENGLISH) - Posted 1 month ago

“Good and user friendly”

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(ENGLISH) - Posted 1 month ago

“Fast delivery”

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(ENGLISH) - Posted 1 month ago

“Quick delivery”

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(CHINESE) - Posted 1 month ago

“The website is easy to navigate and the staff are very helpful. For example, sending news about stock when an order is placed and generally making the effort to ensure satisfaction. I have been ordering special food for my dogs for many years. Prescription items, or vet recommended products, make Vetopia stand out.”

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(ENGLISH) - Posted 1 month ago

“Good quality”

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(CHINESE) - Posted 1 month ago

“The delivery was prompt, the packaging was well-designed and the quality was high.”

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(CHINESE) - Posted 1 month ago

“very nice!”

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(CHINESE) - Posted 1 month ago

“Wide choices of cat food. Quick delivery. The carton box is clean and properly wrapped.”

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(ENGLISH) - Posted 1 month ago

“I’m appreciating your prompt and patient response.”

Helpful Report

(ENGLISH) - Posted 1 month ago

Vetopia is rated 4.7 based on 3,158 reviews