Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent choices available and delivery is speedy. What I love the most is the communication from the team if there is going to be any delay. It is immediate and helps us to plan around it - thank you for your excellent customer service.”

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(ENGLISH) - Posted 3 weeks ago

“Very good!”

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(CHINESE) - Posted 3 weeks ago

“Good service”

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(CHINESE) - Posted 3 weeks ago

“Excellent customer service - highly recommended. Goods are delivered in pristine condition with much care and attention given to each order. Great service from Vetopia!!!”

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(ENGLISH) - Posted 3 weeks ago

“A must for your pet if suffering from urinary blockage. Very good service and quick delivery in just one day’s time.”

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(ENGLISH) - Posted 3 weeks ago

“fast and accurate delivery!”

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(CHINESE) - Posted 4 weeks ago

“Professional, helpful staff, quick feedback”

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(ENGLISH) - Posted 4 weeks ago

“Very easy to order and good reliable service for repeat orders. Pricing is good.”

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(ENGLISH) - Posted 4 weeks ago

“Fast delivery and in good packaging. Easy to order online.”

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(ENGLISH) - Posted 4 weeks ago

“Great shopping experience and fast delivery, highly recommended!”

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(ENGLISH) - Posted 1 month ago

“this cat food is helpful for digestive problem”

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(ENGLISH) - Posted 1 month ago

“Variety of products, excellent packing, helpful app and staff.”

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(ENGLISH) - Posted 1 month ago

“好快送到包裝非常好唔怕破裂”

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