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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
CHU HOI CHE CAROLYN
Verified Buyer
“I needed to look for kidney-friendly nutrition for my cat, and was recommended Vetopia by a friend. I have since managed to find what I need and have set up a recurring order. The convenience of being able to do that is very helpful, and Vetopia also offers a small discount on recurring orders, which is certainly welcomed. My orders arrive on time, in the correct quantities I have ordered and securely packaged.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Heidi Yeung
Verified Buyer
“Very good customer service on WhatsApp”
Helpful Report
(ENGLISH) - Posted 1 month ago
Coway Chan
Verified Buyer
“Quick response with helpful solutions”
Helpful Report
(ENGLISH) - Posted 1 month ago
Janus Chan
Verified Buyer
“Very nice very quick and easy to use”
Helpful Report
(ENGLISH) - Posted 1 month ago
Nikki Ho
Verified Buyer
“I messed up the order cycle, but customer service quickly rearranged it according to my needs, which was very efficient.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Lai King Li
Verified Buyer
“Quick and good service.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Zoe Ip
Verified Buyer
“the approval process is quite long but I believe this is because of my first time purchase.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“Deliveries are always on time!”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“Great service. Orders always on time. Customer support always available when needed.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“Our most trusted store for vet prescription food, the customer support is efficient and responsive and shows utmost care for the customers.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“They offer the most subscribed supplements for my kids' needs, and I don't have to worry about the quality of the products because they source them well and store them properly.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Ka Wai Cheng
Verified Buyer
“Quick arrangement and good quality”
Helpful Report
(ENGLISH) - Posted 1 month ago
Yuku Gurung
Verified Buyer
“Stocking up on the goodies has been easy with Vetopia's recurring order”
Helpful Report
(ENGLISH) - Posted 1 month ago
Matt Mui
Verified Buyer
“Comprehensive range of pet food and products/accessories that leaves you peace of mind with quick delivery. On VetPoints, it would be better if Vetopia sends reminders by SMS or emails regarding imminent deadlines beyond which VetPoints will vanish, as experience tells that one would easily lose the points unless efforts be made to keep track”
Helpful Report
(ENGLISH) - Posted 2 months ago
Eric Chan
Verified Buyer
“送貨非常快，裝箱用順豐派貨乾淨企理！ 謝謝！”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“Quick delivery of ordered items. Good service.”
Helpful Report
(CHINESE) - Posted 2 months ago
Colby Kong
Verified Buyer
“Hills cd is good”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 months ago
Ka Lee
Verified Buyer
“購買很多次了，送貨快，在由獸醫創立的Vetopia買就是讓人比較安心”
Helpful Report
(ENGLISH) - Posted 2 months ago
Heidi Shek
Verified Buyer
“Delivery quite fast, good services.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Vetopia is rated 4.7 based on 3,224 reviews
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