Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to use website! Prompt service and delivery.”

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(ENGLISH) - Posted 2 months ago

“積分當錢用非常好，送貨速度亦快！”

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(CHINESE) - Posted 2 months ago

“送貨服務相當滿意。現在不需要親自去獸醫診所買，方便。”

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(ENGLISH) - Posted 2 months ago

“Fast communication, follow-up and delivery, wide variety of goods”

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(ENGLISH) - Posted 2 months ago

“Provide products of all different needs, delivery fast, always have promotion discount, good consultation and back-up services! I will always buy my kid's stuffs here!”

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(ENGLISH) - Posted 2 months ago

“Plenty of Pets’ products to choose from. Vet advice can be easily sought, if need. Delivery is fast and reliable. Will recommend to friends.”

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(ENGLISH) - Posted 2 months ago

“Good service,great deals, delivery on time 👍”

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(ENGLISH) - Posted 2 months ago

“.In Vetopia, I can find suitable and high-quality food for my dogs because all of their recommendations are reliable.”

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(ENGLISH) - Posted 2 months ago

“Great products and fast delivery.”

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(CHINESE) - Posted 2 months ago

“The web interface is very user-friendly, and the entire process from placing an order to delivery can be completed within three days. Overall, the efficiency is higher compared to my previous orders from other places.”

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(CHINESE) - Posted 2 months ago

“Good service and very responsive customer service. Keep ordering here”

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(CHINESE) - Posted 2 months ago

“"Fast Delivery and Excellent Membership Rewards Points System"”

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(CHINESE) - Posted 2 months ago

“My 27kg dog loves to eat! 減價時怕價比ok, will buy again”

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(CHINESE) - Posted 2 months ago

“Good services !”

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(CHINESE) - Posted 2 months ago

“Convenience and efficiency”

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(ENGLISH) - Posted 3 months ago

“Good selection of products”

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(ENGLISH) - Posted 3 months ago

“發貨快 good service”

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(ENGLISH) - Posted 3 months ago

“服務非常好，值得信任”

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(CHINESE) - Posted 3 months ago

“Fresh and fast delivery 🚚”

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(CHINESE) - Posted 3 months ago

“Products are always packaged nicely with clean boxes handed to me by delivery staff, much appreciated.”

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(CHINESE) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,700 reviews