Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Do you want to review Animalkind Dog Treats - Beef Liver 100g?”

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(ENGLISH) - Posted 1 month ago

“在網上找到這貓砂，我在這公司買過貓糧，也竟不知有這款貓砂，送貨快常快”

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(ENGLISH) - Posted 1 month ago

“Fast arrangment and good customer service.”

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(ENGLISH) - Posted 1 month ago

“Love they have my cats prescription diet available. Not many stores have this, love the collection of dry food, canned and treats. I will continue shopping here!”

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(ENGLISH) - Posted 1 month ago

“fast delivery!”

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(CHINESE) - Posted 1 month ago

“handle my orders quickly”

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(ENGLISH) - Posted 1 month ago

“I can find most of the prescribed diets for my cats.”

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(ENGLISH) - Posted 2 months ago

“Nice and very good delivery!!”

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(ENGLISH) - Posted 2 months ago

“Very nice packing and delivery driver are so nice ❤️”

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(ENGLISH) - Posted 2 months ago

“amazing company. they really care and put in an effort.”

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(ENGLISH) - Posted 2 months ago

“Quick shipping and well packed”

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(ENGLISH) - Posted 2 months ago

“good as usual, but this time take a bit longer coz their inventory count. still ok.”

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(ENGLISH) - Posted 2 months ago

“Quick delivery. The products were well packaged.”

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(CHINESE) - Posted 2 months ago

“送貨快速，貨品有較長的expiry date，滿意”

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(CHINESE) - Posted 2 months ago

“Trustworthy”

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(ENGLISH) - Posted 2 months ago

“購物及送貨流程暢快，唯獨會員填寫地址沒有提示格式填寫多次才能牽強完成，但出貨單地址錯誤還好有WhatsApp可聯繫更改。”

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(CHINESE) - Posted 2 months ago

“Excellent service, quick deliveries, and very responsive to customer needs.”

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(ENGLISH) - Posted 2 months ago

“I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.”

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(ENGLISH) - Posted 2 months ago

“Good and fast service for exchange”

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(ENGLISH) - Posted 2 months ago

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 2,794 reviews