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Vetopia Reviews

4.7 Rating 2,942 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,609
 Metrics
4.7
Based on 2,942 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mathew Cheng
Verified Buyer
“very good services”
Helpful Report
(CHINESE) - Posted 2 months ago
Anonymous
Verified Buyer
“Fast and reliable delivery of prescription kidney care from Vetopia for my cat with renal failure. My cat enjoys eating the renal diet.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Anonymous
Verified Buyer
“Goods are delivered promptly. Customer service is polite and helpful.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Katheriins Lee
Verified Buyer
“Customers support service is good!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Alice Y Chan
Verified Buyer
“Good price, fast delivery”
Helpful Report
(CHINESE) - Posted 2 months ago
Yin Tung Wong
Verified Buyer
“My 4yr old dog loves it!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Daniele Cervi
Verified Buyer
“Very good service and selection”
Helpful Report
(ENGLISH) - Posted 2 months ago
Clemmie Fu
Verified Buyer
“Prompt Customer service”
Helpful Report
(ENGLISH) - Posted 2 months ago
Tina Li
Verified Buyer
“安排送貨暢順，能快速回應客人所需，價格略高，如能提供折扣優惠予舊客會更理想。另𣎴大清楚積分累積情況及如何使用”
Helpful Report
(ENGLISH) - Posted 2 months ago
Yan Lau
Verified Buyer
“雖然第一次買野 但好感動 因為您地知道我隻貓個情況後 真係好幫手地，第一個工作日就幫手寄出！ 不過都係我身為主人唔好，應該係要襯食晒之前買定後備， 如果唔係咁快出貨，真係企左左係到！ 好多謝您地 貓貓已經穩定返❤️”
Helpful Report
(ENGLISH) - Posted 2 months ago
Pinky Yiu
Verified Buyer
“Efficient delivery and happy to have promotion during Xmas!”
Helpful Report
(ENGLISH) - Posted 2 months ago
Woo Mei Wa Zoe
Verified Buyer
“已多次循環訂單購此產品，因比在寵物診所訂購 便宜。 後來發現屋企存貨太多 要求Vetopia 取消循環訂單, Vetopia 都能快速處理。 user friendly😊🙏”
Helpful Report
(ENGLISH) - Posted 2 months ago
Deepti Asar
Verified Buyer
“Our trusted store for Prescription Pet Food, Vetopia has a caring and responsible team to support their customers and are very responsive and prompt to respond to communications and requests.”
Helpful Report
(ENGLISH) - Posted 2 months ago
Ka LKathleen Chan
Verified Buyer
“great responseand follow up. A reputable company”
Helpful Report
(ENGLISH) - Posted 2 months ago
Macy Tam
Verified Buyer
“Good to see that Vetopia have more promotions during each festival. It makes me more engaging. Thanks”
Helpful Report
(ENGLISH) - Posted 2 months ago
Carrie Sham
Verified Buyer
“The staff were very helpful in resolving the problem.”
Helpful Report
(CHINESE) - Posted 2 months ago
KA YEE SHEK
Verified Buyer
“products with very good condition.”
Helpful Report
(CHINESE) - Posted 2 months ago
Ronnie Chu
Verified Buyer
“好細心，好專業。 貨品包裝好完善，很快就收到貨物。 係一間好值得信賴嘅網上獸醫網店。”
Helpful Report
(CHINESE) - Posted 2 months ago
Amy Yip
Verified Buyer
“送貨員有禮準時 貨物包裝得好”
Helpful Report
(CHINESE) - Posted 2 months ago
Joey Lam
Verified Buyer
“Fast and efficient service”
Helpful Report
(ENGLISH) - Posted 2 months ago
Vetopia is rated 4.7 based on 2,942 reviews
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