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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Tracy Wong
Verified Buyer
“You’ve got a big range of cat food and it’s easy to irder”
Helpful Report
(ENGLISH) - Posted 3 months ago
Sandy Chan
Verified Buyer
“surprise discount is very good, it help me to save money”
Helpful Report
(CHINESE) - Posted 3 months ago
Noel Chan
Verified Buyer
“Happy online shopping”
Helpful Report
(ENGLISH) - Posted 3 months ago
Amy Hui
Verified Buyer
“Excellent service and caring staff.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Joann Chan
Verified Buyer
“⭐️快出貨 準時到👍 ⭐️送貨員態度很好👍 ⭐️咨詢產品能提供很有用的意見👍 ✨整體很滿滿意👍，希望價格能調低少少🤏就更好呢👏”
Helpful Report
(CHINESE) - Posted 3 months ago
Anonymous
Verified Buyer
“Convenient and easy shopping online at Vetopia. I enjoy their point system too!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Reliable and prompt delivery”
Helpful Report
(ENGLISH) - Posted 3 months ago
Grace Tam
Verified Buyer
“Excellent products. Easy to order & quick delivery service. Customer service is also very good. Promptly answered my question.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Mei Sze Chan
Verified Buyer
“Excellent customer service, prompt delivery”
Helpful Report
(ENGLISH) - Posted 3 months ago
Sarah Daly Mulcahy
Verified Buyer
“Vetopia is a one stop shop, when you are looking for all of your pet needs,they deliver promptly to our home.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Ada Lam
Verified Buyer
“Friendly service and on time delivery of purchase.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Customer Service is very helpful”
Helpful Report
(ENGLISH) - Posted 3 months ago
Ivan Ho
Verified Buyer
“Fast delivery”
Helpful Report
(CHINESE) - Posted 3 months ago
Anonymous
Verified Buyer
“Competitive price with quick delivery. Extremely happy with the chatbot which helps a lot.”
Helpful Report
(CHINESE) - Posted 4 months ago
Maze Chan
Verified Buyer
“Products are good, delivery quick and customer service is very responsive!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Amy Wong
Verified Buyer
“fast delivery, good service”
Helpful Report
(ENGLISH) - Posted 4 months ago
Mandy Fan
Verified Buyer
“供貨穩定，客服有回覆，較為有信心的商店。”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Customer service attuned to customer needs. I was informed quickly when my pet food order could not be delivered during the normal time frame. They offered an alternative and also provided an 'outside' delivery date.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Joanna Ho
Verified Buyer
“My dog likes to eat Canine Satiety. The packaging is good.”
Helpful Report
(CHINESE) - Posted 4 months ago
Miki Yeung
Verified Buyer
“Good delivery service fast and nice”
Helpful Report
(ENGLISH) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,646 reviews
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