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Vetopia Reviews

4.7 Rating 2,549 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,288
 Metrics
4.7
Based on 2,549 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Sally Ko
Verified Buyer
“Nice as always”
Helpful Report
(ENGLISH) - Posted 4 months ago
Fanny Leung
Verified Buyer
“Various types of dog food and supplements 👍🏼”
Helpful Report
(ENGLISH) - Posted 4 months ago
Cat Lee
Verified Buyer
“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”
Helpful Report
(CHINESE) - Posted 4 months ago
Yammi Wong
Verified Buyer
“Fast delivery with good packing, reasonable price”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anonymous
Verified Buyer
“客服溝通及時 落單方便快捷”
Helpful Report
(CHINESE) - Posted 4 months ago
Rita Tang
Verified Buyer
“in the future, hope you are able to receive more promotions or discounts.”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”
Helpful Report
(ENGLISH) - Posted 4 months ago
Julie Murphy
Verified Buyer
“Super fast. Super efficient”
Helpful Report
(ENGLISH) - Posted 5 months ago
Chor Man Chan
Verified Buyer
“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”
Helpful Report
(ENGLISH) - Posted 5 months ago
匿名
Verified Buyer
“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單 明天就可以收到💜”
Helpful Report
(CHINESE) - Posted 5 months ago
Jordan Nyunt
Verified Buyer
“Here's a review you can use for the online shop: I had an excellent experience with this online shop! The customer service was incredibly helpful and responsive, making my shopping experience smooth and enjoyable. The delivery was impressively fast, and the prices were so good that I didn't even feel the need to compare with other online stores. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”
Helpful Report
(CHINESE) - Posted 6 months ago
Eva Chow
Verified Buyer
“prompt delivery!”
Helpful Report
(ENGLISH) - Posted 6 months ago
Amy Hui
Verified Buyer
“Fast delivery and good produc prices.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Julia Block
Verified Buyer
“I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Lisa Kam
Verified Buyer
“The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“Quick delivery, and I love your discount promotions!”
Helpful Report
(ENGLISH) - Posted 6 months ago
Winnie Ho
Verified Buyer
“方便! 送貨快! 會再回購!”
Helpful Report
(CHINESE) - Posted 6 months ago
Vinod Nair
Verified Buyer
“It’s easy to navigate the products and also helps to get more info on special products”
Helpful Report
(ENGLISH) - Posted 6 months ago
Silvia Tang
Verified Buyer
“Quick delivery and good price!”
Helpful Report
(CHINESE) - Posted 6 months ago
Vetopia is rated 4.7 based on 2,549 reviews
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