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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Very efficient and prompt delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
Dolars Yau
Verified Buyer
“staff is helpful”
Helpful Report
(CHINESE) - Posted 4 months ago
Janet Lam
Verified Buyer
“good and speedy delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
Fiona Lee
Verified Buyer
“delivery fast 👍👍👍”
Helpful Report
(ENGLISH) - Posted 4 months ago
Tsang Agnes
Verified Buyer
“Fast delivery, nice n safety packing,”
Helpful Report
(ENGLISH) - Posted 4 months ago
Nick Fok
Verified Buyer
“Fast,responsive and very updated. Prices are very competitive”
Helpful Report
(ENGLISH) - Posted 4 months ago
Wing Kiu Lo
Verified Buyer
“So prompt shipping and user friendly website”
Helpful Report
(CHINESE) - Posted 4 months ago
Ling Chung
Verified Buyer
“I have a nice shopping experience here, I can find my products easily and fast delivery.”
Helpful Report
(CHINESE) - Posted 4 months ago
Claire Smit
Verified Buyer
“Very happy with the availability of products, price and reward system.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Daniela Passeira
Verified Buyer
“I’ve been ordering cat food from Vetopia, and I’m extremely satisfied with their service. Deliveries are always fast, the products arrive well-packaged and in perfect condition. The online shopping experience is smooth and efficient. I highly recommend Vetopia to anyone looking for a reliable online pet store in Hong Kong!”
Helpful Report
(ENGLISH) - Posted 4 months ago
KC Hui
Verified Buyer
“Fabulous! Quick Delivery!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anna Lau
Verified Buyer
“Good quality”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Reliable, excellent customer service.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Poh Ang
Verified Buyer
“Highly recommended! Vetopia is reliable, efficient, responsible and wonderful staffs with care, understanding and fantastic customer service! They have many varieties of excellent products and choices! Prices are compatible! Thanks Vetopia”
Helpful Report
(ENGLISH) - Posted 4 months ago
M Li
Verified Buyer
“Fast delivery after ordered. Good service.”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
Gillian Awgul
Verified Buyer
“Extremely fast, efficient and reliable service. Vetopia will even send Christmas treats to my dogs! Highly recommended”
Helpful Report
(ENGLISH) - Posted 4 months ago
Alice Tam
Verified Buyer
“Received the goods in the short time”
Helpful Report
(ENGLISH) - Posted 4 months ago
Midco NG
Verified Buyer
“Easy & fast order & quick delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
Pamela Wowo
Verified Buyer
“Easy to use website. Speedy delivery.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,646 reviews
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