Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very nice packing and delivery driver are so nice ❤️”

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(ENGLISH) - Posted 3 months ago

“amazing company. they really care and put in an effort.”

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(ENGLISH) - Posted 3 months ago

“Quick shipping and well packed”

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(ENGLISH) - Posted 3 months ago

“good as usual, but this time take a bit longer coz their inventory count. still ok.”

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(ENGLISH) - Posted 3 months ago

“Quick delivery. The products were well packaged.”

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(CHINESE) - Posted 3 months ago

“送貨快速，貨品有較長的expiry date，滿意”

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(CHINESE) - Posted 3 months ago

“Trustworthy”

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(ENGLISH) - Posted 3 months ago

“購物及送貨流程暢快，唯獨會員填寫地址沒有提示格式填寫多次才能牽強完成，但出貨單地址錯誤還好有WhatsApp可聯繫更改。”

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(CHINESE) - Posted 3 months ago

“Excellent service, quick deliveries, and very responsive to customer needs.”

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(ENGLISH) - Posted 3 months ago

“I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.”

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(ENGLISH) - Posted 4 months ago

“Good and fast service for exchange”

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(ENGLISH) - Posted 4 months ago

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 4 months ago

“可以用積分非常好，如果可以同恆常訂購一齊寄就不用額外運費。”

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(ENGLISH) - Posted 4 months ago

“Easy to use , wide variety of pet goods”

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(ENGLISH) - Posted 4 months ago

“Fast and efficient delivery service”

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(ENGLISH) - Posted 4 months ago

“Quick delivery. Good product.”

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(ENGLISH) - Posted 4 months ago

“運輸快👍🏻多選擇”

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(CHINESE) - Posted 4 months ago

“發貨超快，好有效率，值得推薦”

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(CHINESE) - Posted 4 months ago

“Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.”

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(ENGLISH) - Posted 4 months ago

“Received the goods quickly”

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(CHINESE) - Posted 4 months ago

Vetopia is rated 4.7 based on 2,856 reviews