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Vetopia Reviews

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good customer service，good quality”

Helpful Report

(CHINESE) - Posted 3 weeks ago

“送貨速度快，包裝妥當。”

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(CHINESE) - Posted 3 weeks ago

“整個訂購服過程快捷、妥當，我喺第二個工作天已經收到貨品，實在值得讚許👍👍👍”

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(ENGLISH) - Posted 3 weeks ago

“No negative comments to give, pricing is competitive and delivery and packaging is smooth.”

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(ENGLISH) - Posted 3 weeks ago

“Fast delivery, have alternatives when original order run out of stock”

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(ENGLISH) - Posted 3 weeks ago

“Fast delivery and good customer service via WhatsApp. Also love the reward points program that helps customer loyalty motivation.”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

“Often times, we benefit from Vetopia's promotion offers with its comprehensive range of supplies from dog food (including variety for special needs), health supplements to consumables such as medicated shampoo for my two fluffy babies. Its delivery is fast and reliable too.”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

“Convenient and will not forget buying the next guard on time.”

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(ENGLISH) - Posted 4 weeks ago

“Easy ordering, quick delivery, good products!”

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(ENGLISH) - Posted 4 weeks ago

“Speedy delivery and customer service representative is very helpful in rescheduling recurring order.”

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(ENGLISH) - Posted 4 weeks ago

“Carries varieties of products at competitive price . Easy to order and fast delivery. Any issue they would response quickly and resolve it. Reliable online pet shop”

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(ENGLISH) - Posted 4 weeks ago

“送貨快捷頁面易操作”

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(CHINESE) - Posted 4 weeks ago

“Convenient and quick. Hope to be greener in terms of logistic n delivery.”

Helpful Report

(ENGLISH) - Posted 4 weeks ago

“I love Vetopia as they always so reliable and efficient. I have been using them for many years and have referred them to friends and family who really love them too!”

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(ENGLISH) - Posted 1 month ago

“Able to purchase cat food most of the time. Always responsive and friendly”

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(ENGLISH) - Posted 1 month ago

“送貨速度快，貨物質量安全”

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(ENGLISH) - Posted 1 month ago

“產品質量有保證，運送準時”

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(CHINESE) - Posted 1 month ago

“有定時回購服務非常方便，因為可以避免因工作太忙忘記補貨”

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(CHINESE) - Posted 1 month ago

“Fast delivery, great product quality, and guaranteed reliability.”

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(CHINESE) - Posted 1 month ago

“Great customer service!”

Helpful Report

(ENGLISH) - Posted 1 month ago

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Vetopia is rated 4.7 based on 3,012 reviews