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Vetopia Reviews

4.7 Rating 2,491 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,246
 Metrics
4.7
Based on 2,491 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Wing Kiu Lo
Verified Buyer
“So prompt shipping and user friendly website”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Ling Chung
Verified Buyer
“I have a nice shopping experience here, I can find my products easily and fast delivery.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Claire Smit
Verified Buyer
“Very happy with the availability of products, price and reward system.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Daniela Passeira
Verified Buyer
“I’ve been ordering cat food from Vetopia, and I’m extremely satisfied with their service. Deliveries are always fast, the products arrive well-packaged and in perfect condition. The online shopping experience is smooth and efficient. I highly recommend Vetopia to anyone looking for a reliable online pet store in Hong Kong!”
Helpful Report
(ENGLISH) - Posted 1 month ago
KC Hui
Verified Buyer
“Fabulous! Quick Delivery!”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anna Lau
Verified Buyer
“Good quality”
Helpful Report
(CHINESE) - Posted 1 month ago
Anonymous
Verified Buyer
“Reliable, excellent customer service.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Poh Ang
Verified Buyer
“Highly recommended! Vetopia is reliable, efficient, responsible and wonderful staffs with care, understanding and fantastic customer service! They have many varieties of excellent products and choices! Prices are compatible! Thanks Vetopia”
Helpful Report
(ENGLISH) - Posted 1 month ago
M Li
Verified Buyer
“Fast delivery after ordered. Good service.”
Helpful Report
(CHINESE) - Posted 1 month ago
Anonymous
Verified Buyer
“Excellent service and prompt delivery”
Helpful Report
(ENGLISH) - Posted 1 month ago
Gillian Awgul
Verified Buyer
“Extremely fast, efficient and reliable service. Vetopia will even send Christmas treats to my dogs! Highly recommended”
Helpful Report
(ENGLISH) - Posted 1 month ago
Alice Tam
Verified Buyer
“Received the goods in the short time”
Helpful Report
(ENGLISH) - Posted 1 month ago
Midco NG
Verified Buyer
“Easy & fast order & quick delivery”
Helpful Report
(ENGLISH) - Posted 1 month ago
Pamela Wowo
Verified Buyer
“Easy to use website. Speedy delivery.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Lauren De Jager
Verified Buyer
“Vetopia assisted me professionally and quickly to get this monthly medication for my dogs. They made it very convenient though WhatsApp communication and I was able to easily send a video of my dogs to show they are healthy and can comtinue with this routine medication. Thank you”
Helpful Report
(ENGLISH) - Posted 1 month ago
Anonymous
Verified Buyer
“Thank you for your quick delivery.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Arthur Chu
Verified Buyer
“Quality product and fast delivery.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Lianne XUE
Verified Buyer
“The cat non-irritating eye drops recommended to me really improved my old cat's tearful symptoms significantly!”
Helpful Report
(CHINESE) - Posted 1 month ago
Wendy Fischer
Verified Buyer
“Ordering was very easy and the delivery very fast.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Queenie Leung
Verified Buyer
“Reliable & professional”
Helpful Report
(CHINESE) - Posted 1 month ago
Vetopia is rated 4.7 based on 2,491 reviews
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