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Vetopia Reviews

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very efficient, large variety and fast delivery.”

Helpful Report

(ENGLISH) - Posted 1 week ago

“Well pick with speedy delivery!”

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(CHINESE) - Posted 2 weeks ago

“User friendly homepage, prompt response in case of stock shortage. Home delivery services is good, usually 1-2 days. Recommend to pet lovers.”

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(ENGLISH) - Posted 2 weeks ago

“Quick response and easy to purchase”

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(ENGLISH) - Posted 2 weeks ago

“The website is comprehensive, I use it to replenish special food products for my dogs, delivery is efficient and the goods arrive in excellent condition.”

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(ENGLISH) - Posted 2 weeks ago

“The online system is very efficient. I have a recurring order and it allows me to change the delivery date based on my needs. The delivery service is reliable as well.”

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(ENGLISH) - Posted 2 weeks ago

“The service is 👍!”

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(ENGLISH) - Posted 2 weeks ago

“Great site, and quick delivery”

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(ENGLISH) - Posted 2 weeks ago

“Good CS service n fast delivery!”

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(ENGLISH) - Posted 2 weeks ago

“Very convenient and the price is good, thank you!”

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(ENGLISH) - Posted 2 weeks ago

“I've always ordered from Vetopia and trust their sourcing. Ordering is straightforward, delivery is reliable, and it's easy to cancel monthly subscriptions—they never pressure you to continue, even if you originally set it up that way.”

Helpful Report

(ENGLISH) - Posted 2 weeks ago

“很滿意購物過程，快捷，穩定。”

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(ENGLISH) - Posted 2 weeks ago

“Vetophia is my regular online shopping site for pets. The efficient delivery services save me from running out of stock at home.”

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(ENGLISH) - Posted 2 weeks ago

“Good response time on enquiry.”

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(ENGLISH) - Posted 3 weeks ago

“Vetopia provides a very wide range of services and products, and the information and advisr given by the team especially Doctor David is very helpful for pet owners 🐕.”

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(ENGLISH) - Posted 3 weeks ago

“送貨快，品質沒問題... .滿意”

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(CHINESE) - Posted 3 weeks ago

“Good product and nice service”

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(CHINESE) - Posted 3 weeks ago

“Being able to add new items (for one time purchase) to the recurring order to save on delivery cost has been great !”

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(ENGLISH) - Posted 3 weeks ago

“處理訂單非常快，好快收到貨品，客服亦有用心回覆查詢。”

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(CHINESE) - Posted 3 weeks ago

“speedy delivery”

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(ENGLISH) - Posted 3 weeks ago

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Vetopia is rated 4.7 based on 2,794 reviews