Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,542 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,542 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

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(ENGLISH) - Posted 3 weeks ago

“like the good service, delivery and the food as usual.”

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(ENGLISH) - Posted 4 weeks ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

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(ENGLISH) - Posted 1 month ago

“Customer service very good! easy and fast to proceed the order!”

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(ENGLISH) - Posted 1 month ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

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(ENGLISH) - Posted 1 month ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

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(ENGLISH) - Posted 1 month ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

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(ENGLISH) - Posted 1 month ago

“Speedy Delivery; 貨品種類多；網頁易用”

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(CHINESE) - Posted 1 month ago

“Vetopia is basically a reliable source providing veterinary supplements.”

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(CHINESE) - Posted 1 month ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

Helpful Report

(CHINESE) - Posted 1 month ago

“Holistic range of products, quick delivery”

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(ENGLISH) - Posted 1 month ago

“Good customer service.”

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(CHINESE) - Posted 1 month ago

“Very efficient”

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(ENGLISH) - Posted 1 month ago

“Speedy trading response with accurate amount of goods”

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(ENGLISH) - Posted 1 month ago

“Good price and excellent products without any doubt. ship really fast. Highly recommended.”

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(CHINESE) - Posted 1 month ago

“You’ve got a big range of cat food and it’s easy to irder”

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(ENGLISH) - Posted 1 month ago

“surprise discount is very good, it help me to save money”

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(CHINESE) - Posted 1 month ago

“Happy online shopping”

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(ENGLISH) - Posted 1 month ago

“Excellent service and caring staff.”

Helpful Report

(ENGLISH) - Posted 1 month ago

Vetopia is rated 4.7 based on 2,542 reviews