Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Trustworthy”

Helpful Report

(ENGLISH) - Posted 3 weeks ago

“購物及送貨流程暢快，唯獨會員填寫地址沒有提示格式填寫多次才能牽強完成，但出貨單地址錯誤還好有WhatsApp可聯繫更改。”

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(CHINESE) - Posted 4 weeks ago

“Excellent service, quick deliveries, and very responsive to customer needs.”

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(ENGLISH) - Posted 4 weeks ago

“I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.”

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(ENGLISH) - Posted 1 month ago

“Good and fast service for exchange”

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(ENGLISH) - Posted 1 month ago

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 1 month ago

“可以用積分非常好，如果可以同恆常訂購一齊寄就不用額外運費。”

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(ENGLISH) - Posted 1 month ago

“Easy to use , wide variety of pet goods”

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(ENGLISH) - Posted 1 month ago

“Fast and efficient delivery service”

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(ENGLISH) - Posted 1 month ago

“Quick delivery. Good product.”

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(ENGLISH) - Posted 1 month ago

“運輸快👍🏻多選擇”

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(CHINESE) - Posted 1 month ago

“發貨超快，好有效率，值得推薦”

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(CHINESE) - Posted 1 month ago

“Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.”

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(ENGLISH) - Posted 1 month ago

“Received the goods quickly”

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(CHINESE) - Posted 1 month ago

“Very convenient and quick delivery. Products are of good quality!~”

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(CHINESE) - Posted 1 month ago

“My dog love it and your delivery is very fast. thanks”

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(ENGLISH) - Posted 1 month ago

“Good customer service with efficient follow up. Prompt delivery and reply.”

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(CHINESE) - Posted 1 month ago

“Very convenient and good deal”

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(ENGLISH) - Posted 1 month ago

“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”

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(ENGLISH) - Posted 1 month ago

“網站簡單易用物流迅速送貨”

Helpful Report

(CHINESE) - Posted 1 month ago

Vetopia is rated 4.7 based on 2,700 reviews