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Vetopia Reviews

4.7 Rating 2,856 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,544
 Metrics
4.7
Based on 2,856 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Yin Tung Wong
Verified Buyer
“My 4yr old dog loves it!”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Daniele Cervi
Verified Buyer
“Very good service and selection”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Clemmie Fu
Verified Buyer
“Prompt Customer service”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Tina Li
Verified Buyer
“安排送貨暢順，能快速回應客人所需，價格略高，如能提供折扣優惠予舊客會更理想。另𣎴大清楚積分累積情況及如何使用”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Yan Lau
Verified Buyer
“雖然第一次買野 但好感動 因為您地知道我隻貓個情況後 真係好幫手地，第一個工作日就幫手寄出！ 不過都係我身為主人唔好，應該係要襯食晒之前買定後備， 如果唔係咁快出貨，真係企左左係到！ 好多謝您地 貓貓已經穩定返❤️”
Helpful Report
(ENGLISH) - Posted 2 weeks ago
Pinky Yiu
Verified Buyer
“Efficient delivery and happy to have promotion during Xmas!”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Woo Mei Wa Zoe
Verified Buyer
“已多次循環訂單購此產品，因比在寵物診所訂購 便宜。 後來發現屋企存貨太多 要求Vetopia 取消循環訂單, Vetopia 都能快速處理。 user friendly😊🙏”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Deepti Asar
Verified Buyer
“Our trusted store for Prescription Pet Food, Vetopia has a caring and responsible team to support their customers and are very responsive and prompt to respond to communications and requests.”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Ka LKathleen Chan
Verified Buyer
“great responseand follow up. A reputable company”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Macy Tam
Verified Buyer
“Good to see that Vetopia have more promotions during each festival. It makes me more engaging. Thanks”
Helpful Report
(ENGLISH) - Posted 3 weeks ago
Carrie Sham
Verified Buyer
“The staff were very helpful in resolving the problem.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
KA YEE SHEK
Verified Buyer
“products with very good condition.”
Helpful Report
(CHINESE) - Posted 3 weeks ago
Ronnie Chu
Verified Buyer
“好細心，好專業。 貨品包裝好完善，很快就收到貨物。 係一間好值得信賴嘅網上獸醫網店。”
Helpful Report
(CHINESE) - Posted 4 weeks ago
Amy Yip
Verified Buyer
“送貨員有禮準時 貨物包裝得好”
Helpful Report
(CHINESE) - Posted 4 weeks ago
Joey Lam
Verified Buyer
“Fast and efficient service”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Irene Leung
Verified Buyer
“Good CS service”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Betty Tang
Verified Buyer
“Your team is professional and helpful. They always give constructive advice on choice of foods for my cats. Thanks”
Helpful Report
(ENGLISH) - Posted 4 weeks ago
Avis Chu
Verified Buyer
“Reliable and convenient online shop”
Helpful Report
(CHINESE) - Posted 4 weeks ago
Edmond Cheng
Verified Buyer
“punctual deliveries all the time. lovely birthday gift every year. Appreciate the way how your team takes care of customer.”
Helpful Report
(ENGLISH) - Posted 1 month ago
Dee Sinacsi
Verified Buyer
“Order and delivery are accurate, reliable and convenient”
Helpful Report
(ENGLISH) - Posted 1 month ago
Vetopia is rated 4.7 based on 2,856 reviews
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