Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast delivery and quality product”

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(ENGLISH) - Posted 2 months ago

“Good Pet Products Platform”

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(ENGLISH) - Posted 2 months ago

“送貨很快，價錢優惠，很好”

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(CHINESE) - Posted 2 months ago

“Easy to apply”

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(ENGLISH) - Posted 2 months ago

“Good quality and reasonable price”

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(ENGLISH) - Posted 2 months ago

“送貨上門服務超快，訂購附送禮物貓貓超喜歡”

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(CHINESE) - Posted 2 months ago

“一般兩個工作天可以收到貨，供貨穩定，保證正品。”

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(CHINESE) - Posted 2 months ago

“I find ordering on Veropia Quick Easy Efficient! 5 Stars 🌟”

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(ENGLISH) - Posted 2 months ago

“Professional.”

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(CHINESE) - Posted 2 months ago

“Canine satiety is suitable for my puppy. Good packaging , no damage and also quick delivery to deliver to my home”

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(CHINESE) - Posted 2 months ago

“I will definitely use Vetopia from now on to order my cat's food. They had exactly what she likes and the delivery was very quick!”

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(ENGLISH) - Posted 2 months ago

“Easy to use Speedy delivery Quality products”

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(CHINESE) - Posted 2 months ago

“Fast delivery”

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(CHINESE) - Posted 2 months ago

“Very fast delivery, very clear process, easy payment, perfect tracking with SF. Thanks.”

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(ENGLISH) - Posted 2 months ago

“I’m a little older and the staff are always been kind to me helping me navigate the online platform They’re very sweet girls And the products are genuine and safe for our furry friends Symbiotic keeps my dogs tummy settled. She’s been on them since she was a puppy and she’s now five years old. The fibre is marvellous. It keeps my dogs bowels movements easy to pass They were a little soft before she started taking this. She’s been on this for five years.”

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(ENGLISH) - Posted 2 months ago

“Best site and service for purchasing goods for pets.”

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(ENGLISH) - Posted 2 months ago

“Great service and I can get the goods in 2days. So very convenient for our family”

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(ENGLISH) - Posted 2 months ago

“Vetopia has everything we need for our dogs including prescription diet. The recurring order is convenient and ensures that our dogs never run out of the specific diet that they need.”

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(ENGLISH) - Posted 2 months ago

“The delivery was speedy which was a plus point! Everything came to me well packed!”

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(ENGLISH) - Posted 2 months ago

“The recurring order is very helpful, as I often forget when to refill and sometimes shipping takes longer than wanted. Now I don't need to worry about my dogs not having enough dry food at home.”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 2,700 reviews