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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very nice and good”

Helpful Report

(ENGLISH) - Posted 1 month ago

“I am very happy with the service of Vetopia, they are fast, responsive and flexible to meet the need of the customer. I will sure buy often from this webshop.”

Helpful Report

(ENGLISH) - Posted 1 month ago

“I have been purchasing different products from Vetopia for many years and I fully satisfied with their customer services and the efficient deliveries of the products.”

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(ENGLISH) - Posted 1 month ago

“Very good products and services”

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(CHINESE) - Posted 1 month ago

“Good service”

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(ENGLISH) - Posted 1 month ago

“The product was in good packaging and condition.”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Customer service follow up very accountable”

Helpful Report

(CHINESE) - Posted 1 month ago

“Impressive shopping experience in terms of convenient and efficiency. I need the dog food urgently as my dog has diarrhea and it arrived the next day.”

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(ENGLISH) - Posted 1 month ago

“Excellent delivery and customer service as always.”

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(ENGLISH) - Posted 1 month ago

“Quality merchandise ranging from kibbles, snacks and accessories. Good CRM as being his regular customer.”

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(ENGLISH) - Posted 2 months ago

“Quick delivery n good in order”

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(ENGLISH) - Posted 2 months ago

“Good service”

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(ENGLISH) - Posted 2 months ago

“問問題時，能回覆快。運送也快。”

Helpful Report

(ENGLISH) - Posted 2 months ago

“你好，很多謝你們的服務，訂單出貨好快收到，貨品都是很好的品質，如果會員可以再有多點折扣就最好，🙏🏻😊thank you very much”

Helpful Report

(CHINESE) - Posted 2 months ago

“Great experience in Vetopia”

Helpful Report

(CHINESE) - Posted 2 months ago

“包裝原好送貨效率高”

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(CHINESE) - Posted 2 months ago

“easy to use website and prompt service including delivery, very much appreciated that! Will definitely purchase again!”

Helpful Report

(ENGLISH) - Posted 2 months ago

“I had a pleasant experience with the Customer Service team. After placing an order one evening, I received a promotional email the next morning about a site-wide discount. I reached out to Vetopia via WhatsApp to ask if my unshipped order can be cancelled so I could reorder with the discount code. The team was kind and helpful, and they handled my request quickly. I appreciated their support.”

Helpful Report

(CHINESE) - Posted 2 months ago

“Great service! Highly recommend animal lovers to buy from this store.”

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(ENGLISH) - Posted 2 months ago

“Helpful CS”

Helpful Report

(ENGLISH) - Posted 2 months ago

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Vetopia is rated 4.7 based on 2,646 reviews