Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I forgot since when I ordered food for my two precious meows with Vetopia, but my experience with vetopia has been phenomenal, their expertise and especially the efficiency always amaze me. Thank you for your help!”

Helpful Report

(ENGLISH) - Posted 1 month ago

“the toe grips worked very well on my dog who was recovering from a stroke and had coordination problems when walking. it gave us the confidence that He wouldn't slip causing a major injury. The delievry was super fast and the videos and information on how to use the product were very helpful and easy to find. Will totally use Vetopia again if needed.”

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(ENGLISH) - Posted 1 month ago

“Reliable and quick reponse”

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(ENGLISH) - Posted 1 month ago

“my cat chocolate likes the canned food from Vetopia very much. The price for the food is value for money.”

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(ENGLISH) - Posted 1 month ago

“Quick delivery. Good products for dogs.”

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(CHINESE) - Posted 2 months ago

“The ordering process was smooth, along with efficient delivery.”

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(ENGLISH) - Posted 2 months ago

“Good Service”

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(CHINESE) - Posted 2 months ago

“Nice treat for dogs”

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(ENGLISH) - Posted 2 months ago

“It was my repeated purchase. Price is much cheaper than from Vet. The delivery is fast, but the package seems over-protected, a big box to pack a small item, if less too packing is still acceptable.”

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(CHINESE) - Posted 2 months ago

“Have been ordering for ~6 years. Never had an issue. Delivery always super fast. Loyalty program excellent.”

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(ENGLISH) - Posted 2 months ago

“This product is great, and the platform is great too. It’s very convenient to shop and place orders. I’m satisfied.”

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(CHINESE) - Posted 2 months ago

“Very good, fast delivery.”

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(ENGLISH) - Posted 2 months ago

“Very efficient Received delivery shortly”

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(ENGLISH) - Posted 2 months ago

“A very good platform with lots of variety. Easy to use and efficient delivery. I never hesitate to introduce Vetopia to friends and neighbours.”

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(CHINESE) - Posted 2 months ago

“ordered Prokolin and digestive food in the morning and was delivered by evening. superfast. Thank you and keep up the efficiency!”

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(ENGLISH) - Posted 2 months ago

“Really Good Product and Services, Thanks!”

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(CHINESE) - Posted 2 months ago

“User friendly, reasonable price”

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(CHINESE) - Posted 2 months ago

“I have used it for 3 years now, it's very easy to order and reliable. Will continue using it”

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(ENGLISH) - Posted 2 months ago

“Vetopia customer service is responsive and helpful customer service . Goods are delivered fast”

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(ENGLISH) - Posted 2 months ago

“Service is very good because each time when I make a request, the staff respond very quickly and they show a very considerate attitude. I always get a satisfactory solution to my problems.”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,158 reviews