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Vetopia Reviews

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“quite good service”

Helpful Report

(CHINESE) - Posted 1 month ago

“I think it would be more convenient for customer if you have an app version instead of website.”

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(ENGLISH) - Posted 1 month ago

“Super happy with my order! The order was arrived in next day to Sha Tin. Packaging was perfect, nothing damaged. Shopping experience was smooth from start to finish.”

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(CHINESE) - Posted 1 month ago

“Vetopia provides excellent customer service; they are fast, efficient and very reliable.”

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(ENGLISH) - Posted 1 month ago

“Very quick to deliver 👍”

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(ENGLISH) - Posted 1 month ago

“Very efficiency and safe to use”

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(ENGLISH) - Posted 1 month ago

“The process was efficient and expeditious, and the products were received in excellent condition.”

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(ENGLISH) - Posted 1 month ago

“Fast delivery, nice products!”

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(ENGLISH) - Posted 1 month ago

“Managing the request for changing recurring time is very efficient”

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(ENGLISH) - Posted 2 months ago

“Highly recomended, love to shop with Veropia. They have good qualities products. Customer service is excellent… reliable, responsible, responsive and efficient. Price reasonable.”

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(ENGLISH) - Posted 2 months ago

“What most important from online shopping experience is the customer service or after sales service, Vetopia is very responsive and helpful. Makes it great experience.”

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(ENGLISH) - Posted 2 months ago

“I have been using Vetopia for years for ordering food and meds for my dog. The goods are always well packaged and come on time. The communication with the team is also a breeze. Cannot recommend highly enough”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Great offer with subscription diets and prompt delivery as per date quoted.”

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(ENGLISH) - Posted 2 months ago

“Good services”

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(ENGLISH) - Posted 2 months ago

“Service is good and delivery on time”

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(CHINESE) - Posted 2 months ago

“貨品質素非常好,包裝及運送也非常精細和有效率”

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(ENGLISH) - Posted 2 months ago

“Fast and accurate process. It would be better if the price was more favorable.”

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(ENGLISH) - Posted 2 months ago

“I'm very happy with a fast response and extremely fast delivery..very professional”

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(ENGLISH) - Posted 2 months ago

“Vetopia has been a god-send for a variety of items that are next to impossible to find all in one place that also delivers to the outlying islands. It makes having multiple cats with various diets and needs that much easier to manage.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“我在 Vetopia 購買了 Royal Canin 糖尿病貓濕糧（85g x 12包），整體體驗非常滿意。網站操作簡單，送貨迅速，產品包裝完好。貓咪也很喜歡這款濕糧，對血糖控制有幫助。會再次回購！”

Helpful Report

(ENGLISH) - Posted 2 months ago

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Vetopia is rated 4.7 based on 2,942 reviews