Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very trustworthy and consistent quality of supplies.”

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(ENGLISH) - Posted 1 month ago

“Quicker delivery than before Very convenient”

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(ENGLISH) - Posted 1 month ago

“easy to order, speedy delivery, different brand can choose”

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(ENGLISH) - Posted 1 month ago

“Vetopia has everything I need for my elderly cats and dog. The prices are reasonable and the delivery system is clear and they communicate well. I will continue to use them.”

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(ENGLISH) - Posted 1 month ago

“Quick delivery!”

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(CHINESE) - Posted 1 month ago

“Nice reminder of ordering important medicine! Efficient and reliable delivery :)”

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(CHINESE) - Posted 1 month ago

“產品好有用！貓貓因為搬屋所以好驚，用咗一日佢哋已經放鬆晒唔再匿埋，仲肯食返嘢！而且客服好helpful,當時貓貓已經驚咗兩日冇食野，係網站落咗單好想快啲俾貓貓用，所以send咗email俾vetopia睇吓可唔可以快啲寄🥹，佢哋即刻幫我arrange即日寄，多謝你地😭💓”

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(CHINESE) - Posted 1 month ago

“Goods delivery is very efficient”

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(ENGLISH) - Posted 1 month ago

“Quick response & fast delivery”

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(ENGLISH) - Posted 1 month ago

“Good, safe , love it”

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(ENGLISH) - Posted 1 month ago

“希望多些貓罐頭種類多些選擇”

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(CHINESE) - Posted 1 month ago

“Quick delivery. Subscription is easy to manage.”

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(ENGLISH) - Posted 1 month ago

“We have been using the help of Vetopia's excellent service for our 7 year old Sammoyed for a couple of years now, from recurring supply of Nexguard to grain free food to keep her as healthy as possible and they have been amazing - always on time, price point ok and really helpful - its exactly what you want in an online supplier. I even made a mistake and ordered my dog some catfood..she wasn't happy when i went to feed her breakfast!! :-)))...Vetopia stepped in when i asked them if they could help me and made the exchange without question...a great company....”

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(ENGLISH) - Posted 1 month ago

“It's great being able to have this product delivered rather than having to get it dispensed at the clinic. Also appreciate being able to earn points that can be used for subsequent discounts.”

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(ENGLISH) - Posted 1 month ago

“I always buy this product and save it for rainy days …. Very efficient delivery ….”

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(ENGLISH) - Posted 1 month ago

“I love buying dogs’ supplies with Vetopia, always reliable.”

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(ENGLISH) - Posted 1 month ago

“Super fast delivery. Helpful cs”

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(ENGLISH) - Posted 1 month ago

“Fast delivery, deliver the order within 3 days. The canned food are carefully wrapped in a box. Overall very good service.”

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(ENGLISH) - Posted 1 month ago

“Provide wide range of products. Good supply chain management, prompt delivery👍👍👍”

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(ENGLISH) - Posted 1 month ago

“Goods is well packed and delivered as scheduled.”

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(CHINESE) - Posted 1 month ago

Vetopia is rated 4.7 based on 2,794 reviews