Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,795 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 2 months ago

“可以用積分非常好，如果可以同恆常訂購一齊寄就不用額外運費。”

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(ENGLISH) - Posted 2 months ago

“Easy to use , wide variety of pet goods”

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(ENGLISH) - Posted 2 months ago

“Fast and efficient delivery service”

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(ENGLISH) - Posted 2 months ago

“Quick delivery. Good product.”

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(ENGLISH) - Posted 2 months ago

“運輸快👍🏻多選擇”

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(CHINESE) - Posted 2 months ago

“發貨超快，好有效率，值得推薦”

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(CHINESE) - Posted 2 months ago

“Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.”

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(ENGLISH) - Posted 2 months ago

“Received the goods quickly”

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(CHINESE) - Posted 2 months ago

“Very convenient and quick delivery. Products are of good quality!~”

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(CHINESE) - Posted 2 months ago

“My dog love it and your delivery is very fast. thanks”

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(ENGLISH) - Posted 2 months ago

“Good customer service with efficient follow up. Prompt delivery and reply.”

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(CHINESE) - Posted 3 months ago

“Very convenient and good deal”

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(ENGLISH) - Posted 3 months ago

“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”

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(ENGLISH) - Posted 3 months ago

“網站簡單易用物流迅速送貨”

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(CHINESE) - Posted 3 months ago

“Quick response and shipping delivery”

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(ENGLISH) - Posted 3 months ago

“very satisfactory online purchase experience throughout”

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(CHINESE) - Posted 3 months ago

“Efficient to send the dog food and the package is tidy”

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(ENGLISH) - Posted 3 months ago

“Product range is wide and delivery is quick and convenient.”

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(ENGLISH) - Posted 3 months ago

“Best website to get dog stuff in HK. Fast response and great delivery!”

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(ENGLISH) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,795 reviews