Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great online service”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Have a Good varity of choice. Fast delivery and good price!”

Helpful Report

(CHINESE) - Posted 2 months ago

“Good price good quilty and fast delivery 👍👍 Already repurchased multiple times ~😃”

Helpful Report

(CHINESE) - Posted 2 months ago

“Responsive and efficient”

Helpful Report

(ENGLISH) - Posted 2 months ago

“quality is good. Delivery is quick and I can use points to offset cash”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Vetopia is always reliable and on time with my orders and offers great customer care”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Prompt and efficient.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“The packaging is good neat, arrived quickly. Will buy again from Vetopia.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Fast delivery”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Nice arrangement”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Good service and good deal!”

Helpful Report

(ENGLISH) - Posted 3 months ago

“It's suitable for my pet”

Helpful Report

(CHINESE) - Posted 3 months ago

“Quick delivery, good service. Very satisfied🤙”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Good products and services”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Reliable shop for pet stuff ordering.”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Love your online shopping system, very helpful and time saving. Easy to make changes. We have scheduled for reordering certain food (milk) for my pet and sometimes the amount I needed might differ (as products source might change from different countries, the total amount of the products might change too) , I can always adjust by changing the reorder date which is very helpful. And the delivery process is really efficient.”

Helpful Report

(CHINESE) - Posted 3 months ago

“quite good service”

Helpful Report

(CHINESE) - Posted 3 months ago

“I think it would be more convenient for customer if you have an app version instead of website.”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Super happy with my order! The order was arrived in next day to Sha Tin. Packaging was perfect, nothing damaged. Shopping experience was smooth from start to finish.”

Helpful Report

(CHINESE) - Posted 3 months ago

“Vetopia provides excellent customer service; they are fast, efficient and very reliable.”

Helpful Report

(ENGLISH) - Posted 3 months ago

Vetopia is rated 4.7 based on 3,012 reviews