Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery and in good packaging. Easy to order online.”

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(ENGLISH) - Posted 2 months ago

“Great shopping experience and fast delivery, highly recommended!”

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(ENGLISH) - Posted 2 months ago

“this cat food is helpful for digestive problem”

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(ENGLISH) - Posted 2 months ago

“Variety of products, excellent packing, helpful app and staff.”

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(ENGLISH) - Posted 2 months ago

“好快送到包裝非常好唔怕破裂”

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(CHINESE) - Posted 2 months ago

“Vetopia has a wide range of products and more importantly their customer service is excellent!”

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(ENGLISH) - Posted 2 months ago

“送貨有效率及回覆十分快,價錢合理.”

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(CHINESE) - Posted 2 months ago

“Vetopia is your ally in helping take care of your dogs: transparent pricing, awesome customer service, and everything from food to toys to preventative prescription meds. It frees your time for more adventures with your furry buddies.”

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(ENGLISH) - Posted 2 months ago

“非常快速，訂購後次日就到貨。價格比較平”

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(CHINESE) - Posted 2 months ago

“quick delivery, have recurrent order, save time to rearch products”

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(CHINESE) - Posted 2 months ago

“Customer services and products are both excellent! A company you can trust for your fur kids.”

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(CHINESE) - Posted 2 months ago

“客戶服務滿意，送貨服務準時滿意如果下單時已有送貨時間就更好，謝謝”

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(CHINESE) - Posted 2 months ago

“Very trustworthy and consistent quality of supplies.”

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(ENGLISH) - Posted 2 months ago

“Quicker delivery than before Very convenient”

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(ENGLISH) - Posted 2 months ago

“easy to order, speedy delivery, different brand can choose”

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(ENGLISH) - Posted 2 months ago

“Vetopia has everything I need for my elderly cats and dog. The prices are reasonable and the delivery system is clear and they communicate well. I will continue to use them.”

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(ENGLISH) - Posted 2 months ago

“Quick delivery!”

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(CHINESE) - Posted 2 months ago

“Nice reminder of ordering important medicine! Efficient and reliable delivery :)”

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(CHINESE) - Posted 2 months ago

“產品好有用！貓貓因為搬屋所以好驚，用咗一日佢哋已經放鬆晒唔再匿埋，仲肯食返嘢！而且客服好helpful,當時貓貓已經驚咗兩日冇食野，係網站落咗單好想快啲俾貓貓用，所以send咗email俾vetopia睇吓可唔可以快啲寄🥹，佢哋即刻幫我arrange即日寄，多謝你地😭💓”

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(CHINESE) - Posted 2 months ago

“Goods delivery is very efficient”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 2,856 reviews