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Vetopia Reviews

4.7 Rating 2,700 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great selection and professional service !”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Prompt response and customer service”

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(CHINESE) - Posted 3 months ago

“I've been buying cat food from Vetopia for a few years now (for my 5 cats). I have come to rely on their responsiveness and reliable service. Fulfilment quality is great. Delivery is always prompt. I also like the variety of products they maintain. I've been able to find easily specific prescriptioned items that some of my cats require. And if certain items are sold out, they have been prompt at replacement and notifying me. All in all Vetopia is a trusted partner for me.”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Fast delivery, reliable company.”

Helpful Report

(ENGLISH) - Posted 3 months ago

“你好，剛收到了你們的電郵，我的寶貝狗走了，在這3個星期，我很痛苦及心痛，她陪伴我16年11個月，明天是她的生日，每日至晚上每一刻都不能忘記她的生活足跡，很辛苦，沒有氣力番工，沒有胃口食野，每晚都注意廳內有沒有她回來，請教我怎麼樣可不想，對不起，打擾你們。謝謝🙏🏻”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Great customer service team and very fast in delivery arrangements. Thank you so much”

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(ENGLISH) - Posted 3 months ago

“Very nice and good”

Helpful Report

(ENGLISH) - Posted 3 months ago

“I am very happy with the service of Vetopia, they are fast, responsive and flexible to meet the need of the customer. I will sure buy often from this webshop.”

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(ENGLISH) - Posted 3 months ago

“I have been purchasing different products from Vetopia for many years and I fully satisfied with their customer services and the efficient deliveries of the products.”

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(ENGLISH) - Posted 3 months ago

“Very good products and services”

Helpful Report

(CHINESE) - Posted 3 months ago

“Good service”

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(ENGLISH) - Posted 3 months ago

“The product was in good packaging and condition.”

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(ENGLISH) - Posted 3 months ago

“Customer service follow up very accountable”

Helpful Report

(CHINESE) - Posted 3 months ago

“Impressive shopping experience in terms of convenient and efficiency. I need the dog food urgently as my dog has diarrhea and it arrived the next day.”

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(ENGLISH) - Posted 3 months ago

“Excellent delivery and customer service as always.”

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(ENGLISH) - Posted 3 months ago

“Quality merchandise ranging from kibbles, snacks and accessories. Good CRM as being his regular customer.”

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(ENGLISH) - Posted 3 months ago

“Quick delivery n good in order”

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(ENGLISH) - Posted 3 months ago

“Good service”

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(ENGLISH) - Posted 3 months ago

“問問題時，能回覆快。運送也快。”

Helpful Report

(ENGLISH) - Posted 3 months ago

“你好，很多謝你們的服務，訂單出貨好快收到，貨品都是很好的品質，如果會員可以再有多點折扣就最好，🙏🏻😊thank you very much”

Helpful Report

(CHINESE) - Posted 3 months ago

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Vetopia is rated 4.7 based on 2,700 reviews