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Vetopia Reviews

4.7 Rating 3,074 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,738
 Metrics
4.7
Based on 3,074 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Reliable shop for pet stuff ordering.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Evelyn Lam
Verified Buyer
“Love your online shopping system, very helpful and time saving. Easy to make changes. We have scheduled for reordering certain food (milk) for my pet and sometimes the amount I needed might differ (as products source might change from different countries, the total amount of the products might change too) , I can always adjust by changing the reorder date which is very helpful. And the delivery process is really efficient.”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“quite good service”
Helpful Report
(CHINESE) - Posted 5 months ago
Lulu Chan
Verified Buyer
“I think it would be more convenient for customer if you have an app version instead of website.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Denis Tam
Verified Buyer
“Super happy with my order! The order was arrived in next day to Sha Tin. Packaging was perfect, nothing damaged. Shopping experience was smooth from start to finish.”
Helpful Report
(CHINESE) - Posted 5 months ago
Gillian Awgul
Verified Buyer
“Vetopia provides excellent customer service; they are fast, efficient and very reliable.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Yim Mui Yu
Verified Buyer
“Very quick to deliver 👍”
Helpful Report
(ENGLISH) - Posted 5 months ago
Venus Lai
Verified Buyer
“Very efficiency and safe to use”
Helpful Report
(ENGLISH) - Posted 5 months ago
Keith
Verified Buyer
“The process was efficient and expeditious, and the products were received in excellent condition.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Joanne Lam
Verified Buyer
“Fast delivery, nice products!”
Helpful Report
(ENGLISH) - Posted 5 months ago
J Wong
Verified Buyer
“Managing the request for changing recurring time is very efficient”
Helpful Report
(ENGLISH) - Posted 5 months ago
Poh Ang
Verified Buyer
“Highly recomended, love to shop with Veropia. They have good qualities products. Customer service is excellent… reliable, responsible, responsive and efficient. Price reasonable.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Dewi Fiencenancy
Verified Buyer
“What most important from online shopping experience is the customer service or after sales service, Vetopia is very responsive and helpful. Makes it great experience.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Maria Yanushevskaya
Verified Buyer
“I have been using Vetopia for years for ordering food and meds for my dog. The goods are always well packaged and come on time. The communication with the team is also a breeze. Cannot recommend highly enough”
Helpful Report
(ENGLISH) - Posted 5 months ago
Vinod Nair
Verified Buyer
“Great offer with subscription diets and prompt delivery as per date quoted.”
Helpful Report
(ENGLISH) - Posted 5 months ago
KC Hui
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 5 months ago
Tommy Tam
Verified Buyer
“Service is good and delivery on time”
Helpful Report
(CHINESE) - Posted 5 months ago
Flora Yeung
Verified Buyer
“貨品質素非常好,包裝及運送也非常精細和有效率”
Helpful Report
(ENGLISH) - Posted 5 months ago
Mo Leung
Verified Buyer
“Fast and accurate process. It would be better if the price was more favorable.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Amir Golabchi
Verified Buyer
“I'm very happy with a fast response and extremely fast delivery..very professional”
Helpful Report
(ENGLISH) - Posted 5 months ago
Vetopia is rated 4.7 based on 3,074 reviews
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