Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,795 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Plenty of Pets’ products to choose from. Vet advice can be easily sought, if need. Delivery is fast and reliable. Will recommend to friends.”

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(ENGLISH) - Posted 4 months ago

“Good service,great deals, delivery on time 👍”

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(ENGLISH) - Posted 4 months ago

“.In Vetopia, I can find suitable and high-quality food for my dogs because all of their recommendations are reliable.”

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(ENGLISH) - Posted 4 months ago

“Great products and fast delivery.”

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(CHINESE) - Posted 4 months ago

“The web interface is very user-friendly, and the entire process from placing an order to delivery can be completed within three days. Overall, the efficiency is higher compared to my previous orders from other places.”

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(CHINESE) - Posted 4 months ago

“Good service and very responsive customer service. Keep ordering here”

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(CHINESE) - Posted 4 months ago

“"Fast Delivery and Excellent Membership Rewards Points System"”

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(CHINESE) - Posted 4 months ago

“My 27kg dog loves to eat! 減價時怕價比ok, will buy again”

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(CHINESE) - Posted 4 months ago

“Good services !”

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(CHINESE) - Posted 4 months ago

“Convenience and efficiency”

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(ENGLISH) - Posted 4 months ago

“Good selection of products”

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(ENGLISH) - Posted 4 months ago

“發貨快 good service”

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(ENGLISH) - Posted 4 months ago

“服務非常好，值得信任”

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(CHINESE) - Posted 4 months ago

“Fresh and fast delivery 🚚”

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(CHINESE) - Posted 4 months ago

“Products are always packaged nicely with clean boxes handed to me by delivery staff, much appreciated.”

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(CHINESE) - Posted 4 months ago

“Great selection and professional service !”

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(ENGLISH) - Posted 4 months ago

“Prompt response and customer service”

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(CHINESE) - Posted 4 months ago

“I've been buying cat food from Vetopia for a few years now (for my 5 cats). I have come to rely on their responsiveness and reliable service. Fulfilment quality is great. Delivery is always prompt. I also like the variety of products they maintain. I've been able to find easily specific prescriptioned items that some of my cats require. And if certain items are sold out, they have been prompt at replacement and notifying me. All in all Vetopia is a trusted partner for me.”

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(ENGLISH) - Posted 4 months ago

“Fast delivery, reliable company.”

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(ENGLISH) - Posted 4 months ago

“你好，剛收到了你們的電郵，我的寶貝狗走了，在這3個星期，我很痛苦及心痛，她陪伴我16年11個月，明天是她的生日，每日至晚上每一刻都不能忘記她的生活足跡，很辛苦，沒有氣力番工，沒有胃口食野，每晚都注意廳內有沒有她回來，請教我怎麼樣可不想，對不起，打擾你們。謝謝🙏🏻”

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(ENGLISH) - Posted 4 months ago

Vetopia is rated 4.7 based on 2,795 reviews