Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,508 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,508 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th February 2025

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”

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(ENGLISH) - Posted 8 months ago

“送貨快，貨品多！係毛孩家長值得幫襯！”

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(ENGLISH) - Posted 8 months ago

“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”

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(ENGLISH) - Posted 8 months ago

“My number 1 go-to pet online store!”

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(ENGLISH) - Posted 8 months ago

“Delivery on time and service is very good , convenience reorder.”

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(CHINESE) - Posted 8 months ago

“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”

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(CHINESE) - Posted 8 months ago

“Good price at the pet show. Reliable and punctual delivery.”

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(CHINESE) - Posted 8 months ago

“Fast Delivery.”

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(CHINESE) - Posted 8 months ago

“Very quick delivery service. Delivery staff are very polite and nice. Staff response to my enquiry on WhatsApp in a timely manner. Good service.”

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(CHINESE) - Posted 8 months ago

“Fabulous customer services”

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(ENGLISH) - Posted 8 months ago

“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”

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(ENGLISH) - Posted 8 months ago

“great selction, great customer service”

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(ENGLISH) - Posted 8 months ago

“Fast delivery and reliable service”

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(ENGLISH) - Posted 9 months ago

“Professional products. Speedy delivery with polite service. Highly recommend for all pet parents.”

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(ENGLISH) - Posted 9 months ago

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

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(ENGLISH) - Posted 9 months ago

“All good and on time.”

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(ENGLISH) - Posted 9 months ago

“方便便宜多選擇，大家不妨可以嘗試一下”

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(CHINESE) - Posted 9 months ago

“Good quality of products”

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(CHINESE) - Posted 9 months ago

“已回購多次，送貨時間快”

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(CHINESE) - Posted 9 months ago

“Efficient, convenient, high quality”

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(CHINESE) - Posted 9 months ago

Vetopia is rated 4.7 based on 2,508 reviews