Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website is easy to use and select the products. However the discount offered to recurrent purchase that need to put the credit cards details on the web that seem unsafe on the data protection so I never get this benefit. it will better to pay all immediately with discounts and 3 times delivery services (that is my opinion).”

Helpful Report

(ENGLISH) - Posted 6 months ago

“Prompt service. Quick response to my query about timing of delivery from Vetopia customer services. The special diet cat food delivered was entirely satisfactory and also price competitive with buying the same item from the SPCA, which is currently the only other outlet in Hong Kong where it can be purchased”

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(ENGLISH) - Posted 6 months ago

“十分好的店出貨快質素好”

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(CHINESE) - Posted 6 months ago

“Fast delivery”

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(ENGLISH) - Posted 6 months ago

“Excellent service”

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(CHINESE) - Posted 6 months ago

“Supply a lot of quality products, delivery is good, packing is clean.”

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(ENGLISH) - Posted 6 months ago

“Quick delivery”

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(ENGLISH) - Posted 6 months ago

“服務好,送貨快,經常有優惠，直得再買”

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(CHINESE) - Posted 6 months ago

“my purchase experience was good and the company's response to enq was quick and helpful. the product i bought is of reasonable price”

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(ENGLISH) - Posted 6 months ago

“Stella & Chewy freeze dried duck duck goose patties has been my frenchie Thor’s all time favorite! It’s of great quality and super delicious! My dog has mild allergy like many frenchies but this Stella has worked great on him! He’s been having it since he was a puppy until now almost 10! Thank you Vetopia for instant delivery and great service!”

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(ENGLISH) - Posted 6 months ago

“Great online service”

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(ENGLISH) - Posted 6 months ago

“Have a Good varity of choice. Fast delivery and good price!”

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(CHINESE) - Posted 6 months ago

“Good price good quilty and fast delivery 👍👍 Already repurchased multiple times ~😃”

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(CHINESE) - Posted 6 months ago

“Responsive and efficient”

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(ENGLISH) - Posted 6 months ago

“quality is good. Delivery is quick and I can use points to offset cash”

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(ENGLISH) - Posted 6 months ago

“Vetopia is always reliable and on time with my orders and offers great customer care”

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(ENGLISH) - Posted 6 months ago

“Prompt and efficient.”

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(ENGLISH) - Posted 6 months ago

“The packaging is good neat, arrived quickly. Will buy again from Vetopia.”

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(ENGLISH) - Posted 6 months ago

“Fast delivery”

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(ENGLISH) - Posted 6 months ago

“Nice arrangement”

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(ENGLISH) - Posted 6 months ago

Vetopia is rated 4.7 based on 3,158 reviews