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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
I have always found them to be very efficient. Their website can be a little difficult to manoeuvre when you get to the payments part. It never seems to remember your address. I repeatedly use this company. Well done in general..
Helpful Report
(ENGLISH) - Posted 9 months ago
Vetopia is a nice platform.
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(ENGLISH) - Posted 9 months ago
I've used Vetopia for many years now as my dog is on a special diet and I can conveniently order his food online and know that the delivery will be quick and efficient. There's such a wide range of items available for sale on the website that I don't need to look anywhere else and the customer service and reward schemes give an even bigger incentive to go back again and again! I highly recommend them!
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(ENGLISH) - Posted 9 months ago
They got my order out to me in record time. The transaction was seamless. Highly recommend!
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(ENGLISH) - Posted 9 months ago
I love how efficient they were in handling the issue that I had with my order recently! Thank you!
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(ENGLISH) - Posted 9 months ago
Plenty of choices and delivery is speedy
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(CHINESE) - Posted 10 months ago
Efficient delivery, consistent with the description, trustworthy.
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(ENGLISH) - Posted 10 months ago
fast and convenience
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(CHINESE) - Posted 10 months ago
Great, will reorder.
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(ENGLISH) - Posted 10 months ago
I have seen on Google bad reviews at the time of shipping, I want to clarify that my case was different: the shipment was on time and everything was perfectly ordered, they sent me to the Mail the tracking code and the number to withdraw. A 10/10 service
Helpful Report
(ENGLISH) - Posted 10 months ago
送貨快速,有禮貌👍🏻已回購多次
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(CHINESE) - Posted 10 months ago
Good deliver
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(ENGLISH) - Posted 10 months ago
Vetopia offer an excellent service. I have been purchasing products from this site for years. The food and other items are well appreciated by my five dogs, Donald, Lai Cha, Muffin, Igloo and Josie. Most recently, I asked for special food for my eldest, Donald, now over 17 years of age. He has had surgery, and needed 'recovery' food as well as other items. He is on the mend.
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(ENGLISH) - Posted 10 months ago
Vetopia … reliable, efficient and great customer service! Thumbs up
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(ENGLISH) - Posted 10 months ago
The website is easy to use and we got our products delivered within 2 days
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(ENGLISH) - Posted 10 months ago
Great experience with Vetopia, from consumer friendly website design, efficient CS and speedy delivery! Love it!
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(ENGLISH) - Posted 10 months ago
nice and speedy delivery!!
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(CHINESE) - Posted 10 months ago
Good product
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(ENGLISH) - Posted 10 months ago
Good customer service
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(ENGLISH) - Posted 10 months ago
物流公司比較差,相比以前訂貨可以做到今日訂,聽日或後日就送到,而家要四五日先送,仲要物流員工唔專業
Helpful Report
(CHINESE) - Posted 10 months ago
Vetopia is rated 4.7 based on 2,647 reviews