Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well pick with speedy delivery!”

Helpful Report

(CHINESE) - Posted 7 months ago

“User friendly homepage, prompt response in case of stock shortage. Home delivery services is good, usually 1-2 days. Recommend to pet lovers.”

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(ENGLISH) - Posted 7 months ago

“Quick response and easy to purchase”

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(ENGLISH) - Posted 7 months ago

“The website is comprehensive, I use it to replenish special food products for my dogs, delivery is efficient and the goods arrive in excellent condition.”

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(ENGLISH) - Posted 7 months ago

“The online system is very efficient. I have a recurring order and it allows me to change the delivery date based on my needs. The delivery service is reliable as well.”

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(ENGLISH) - Posted 7 months ago

“The service is 👍!”

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(ENGLISH) - Posted 7 months ago

“Great site, and quick delivery”

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(ENGLISH) - Posted 7 months ago

“Good CS service n fast delivery!”

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(ENGLISH) - Posted 7 months ago

“Very convenient and the price is good, thank you!”

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(ENGLISH) - Posted 7 months ago

“I've always ordered from Vetopia and trust their sourcing. Ordering is straightforward, delivery is reliable, and it's easy to cancel monthly subscriptions—they never pressure you to continue, even if you originally set it up that way.”

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(ENGLISH) - Posted 7 months ago

“很滿意購物過程，快捷，穩定。”

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(ENGLISH) - Posted 7 months ago

“Vetophia is my regular online shopping site for pets. The efficient delivery services save me from running out of stock at home.”

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(ENGLISH) - Posted 7 months ago

“Good response time on enquiry.”

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(ENGLISH) - Posted 7 months ago

“Vetopia provides a very wide range of services and products, and the information and advisr given by the team especially Doctor David is very helpful for pet owners 🐕.”

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(ENGLISH) - Posted 7 months ago

“送貨快，品質沒問題... .滿意”

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(CHINESE) - Posted 7 months ago

“Good product and nice service”

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(CHINESE) - Posted 7 months ago

“Being able to add new items (for one time purchase) to the recurring order to save on delivery cost has been great !”

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(ENGLISH) - Posted 7 months ago

“處理訂單非常快，好快收到貨品，客服亦有用心回覆查詢。”

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(CHINESE) - Posted 7 months ago

“speedy delivery”

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(ENGLISH) - Posted 7 months ago

“Excellent choices available and delivery is speedy. What I love the most is the communication from the team if there is going to be any delay. It is immediate and helps us to plan around it - thank you for your excellent customer service.”

Helpful Report

(ENGLISH) - Posted 7 months ago

Vetopia is rated 4.7 based on 3,074 reviews