Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,706 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very satisfied”

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(CHINESE) - Posted 11 months ago

“I shop for all my cats needs at Vetopia. They always deliver within a few days and it’s always promptly delivered to my door. I’ve never had a problem ordering from Vetopia.”

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(ENGLISH) - Posted 11 months ago

“運輸都適合，可以有中文解釋。”

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(CHINESE) - Posted 11 months ago

“The delivery was very efficient and fast ( delivered within 8 hrs after my order) which is very amazing. The parcel was in good condition as usual.”

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(CHINESE) - Posted 11 months ago

“All quickly delivered, very friendly support, overall I’m quite happy 👍”

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(ENGLISH) - Posted 11 months ago

“送貨很快很準時我家的貓很開心一次又一次的回購保證”

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(CHINESE) - Posted 11 months ago

“Easy to use the website for ordering, more event and discount will be appreciated.”

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(ENGLISH) - Posted 11 months ago

“Every time, their service is great! I can recommend friends to use here”

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(ENGLISH) - Posted 11 months ago

“Since i found out that u have the items I needed i am very satisfied with your service the efficiency of the delivery n the politeness of your colleagues 🙏”

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(CHINESE) - Posted 11 months ago

“Top-notch products and services”

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(ENGLISH) - Posted 11 months ago

“Delivery was fast”

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(ENGLISH) - Posted 11 months ago

“I have always found them to be very efficient. Their website can be a little difficult to manoeuvre when you get to the payments part. It never seems to remember your address. I repeatedly use this company. Well done in general..”

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(ENGLISH) - Posted 11 months ago

“Vetopia is a nice platform.”

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(ENGLISH) - Posted 11 months ago

“I've used Vetopia for many years now as my dog is on a special diet and I can conveniently order his food online and know that the delivery will be quick and efficient. There's such a wide range of items available for sale on the website that I don't need to look anywhere else and the customer service and reward schemes give an even bigger incentive to go back again and again! I highly recommend them!”

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(ENGLISH) - Posted 11 months ago

“They got my order out to me in record time. The transaction was seamless. Highly recommend!”

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(ENGLISH) - Posted 11 months ago

“I love how efficient they were in handling the issue that I had with my order recently! Thank you!”

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(ENGLISH) - Posted 11 months ago

“Plenty of choices and delivery is speedy”

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(CHINESE) - Posted 11 months ago

“Efficient delivery, consistent with the description, trustworthy.”

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(ENGLISH) - Posted 1 year ago

“fast and convenience”

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(CHINESE) - Posted 1 year ago

“Great, will reorder.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,706 reviews