Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fabulous customer services”

Helpful Report

(ENGLISH) - Posted 1 year ago

“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”

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(ENGLISH) - Posted 1 year ago

“great selction, great customer service”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and reliable service”

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(ENGLISH) - Posted 1 year ago

“Professional products. Speedy delivery with polite service. Highly recommend for all pet parents.”

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(ENGLISH) - Posted 1 year ago

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

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(ENGLISH) - Posted 1 year ago

“All good and on time.”

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(ENGLISH) - Posted 1 year ago

“方便便宜多選擇，大家不妨可以嘗試一下”

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(CHINESE) - Posted 1 year ago

“Good quality of products”

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(CHINESE) - Posted 1 year ago

“已回購多次，送貨時間快”

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(CHINESE) - Posted 1 year ago

“Efficient, convenient, high quality”

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(CHINESE) - Posted 1 year ago

“It’s great to save points and use them as cash! Reduce the burden on the owner👍”

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(CHINESE) - Posted 1 year ago

“Very happy with quick shipping and service”

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(ENGLISH) - Posted 1 year ago

“Vetopia is a very reliable supplier for my cats’ prescription diet. Fast delivery, and even have free delivery to outlying islands.”

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(ENGLISH) - Posted 1 year ago

“Simple purchasing steps，delivery is good and efficient 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“Fast shipping and user friendly”

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(CHINESE) - Posted 1 year ago

“Really care about your sweetie and have follow up of vet when you ordered new products that need subscription. Also, got fast delivery and can get what you need even within 1 day. Really appreciate this service.”

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(ENGLISH) - Posted 1 year ago

“Great customer service, very attentive and patience.”

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(ENGLISH) - Posted 1 year ago

“Although the delivery courier didnt know my place, he tried his best to find it. Good attitude”

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(CHINESE) - Posted 1 year ago

“Product is good and fast delivery.”

Helpful Report

(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,646 reviews