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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I hope the point system will be more friendly such as directly off set the price of the purchased item instead to redeem the goods which is not quite useful.”

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(CHINESE) - Posted 10 months ago

“Customer service team is very nice and helpful.”

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(CHINESE) - Posted 10 months ago

“The ordering process was smooth, and the delivery was prompt.”

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(ENGLISH) - Posted 11 months ago

“Always on time, great service!”

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(ENGLISH) - Posted 11 months ago

“Always a pleasure, good quality”

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(ENGLISH) - Posted 11 months ago

“貨品完好無缺，送貨速度快”

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(ENGLISH) - Posted 11 months ago

“It is very convenient for me who lives in outlying island”

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(ENGLISH) - Posted 11 months ago

“Vetopia is a convenient means to buy canine supplement. The entire online sales process is easy and delivery is prompt.”

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(CHINESE) - Posted 11 months ago

“Very responsive and fast delivery.”

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(ENGLISH) - Posted 11 months ago

“Wide range of products, a lot of choices for my picky cat with renal issue. Quick delivery and goods arrived in good condition. Will definitely purchase from Vetopia again”

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(ENGLISH) - Posted 11 months ago

“Vetopia’s website is user friendly. Buying dog food online is easy. And delivery is efficient too. Overall good experience.”

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(ENGLISH) - Posted 11 months ago

“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”

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(ENGLISH) - Posted 1 year ago

“送貨快，貨品多！係毛孩家長值得幫襯！”

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(ENGLISH) - Posted 1 year ago

“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”

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(ENGLISH) - Posted 1 year ago

“My number 1 go-to pet online store!”

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(ENGLISH) - Posted 1 year ago

“Delivery on time and service is very good , convenience reorder.”

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(CHINESE) - Posted 1 year ago

“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”

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(CHINESE) - Posted 1 year ago

“Good price at the pet show. Reliable and punctual delivery.”

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(CHINESE) - Posted 1 year ago

“Fast Delivery.”

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(CHINESE) - Posted 1 year ago

“Very quick delivery service. Delivery staff are very polite and nice. Staff response to my enquiry on WhatsApp in a timely manner. Good service.”

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(CHINESE) - Posted 1 year ago

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Vetopia is rated 4.7 based on 2,646 reviews