Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“The service is on time and good”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Attractive smell and taste to dogs, easy to feed the old dogs”

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(ENGLISH) - Posted 2 months ago

“雖然訂貨要等一星期有點久，但勝在有交帶，送貨前會先通知，服務非常好 🤍”

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(CHINESE) - Posted 2 months ago

“lots of good products for my furbabies, highly recommend!”

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(CHINESE) - Posted 2 months ago

“The customer service team responds promptly everytime. Great service!”

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(ENGLISH) - Posted 2 months ago

“Good customer service，good quality”

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(CHINESE) - Posted 2 months ago

“送貨速度快，包裝妥當。”

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(CHINESE) - Posted 2 months ago

“整個訂購服過程快捷、妥當，我喺第二個工作天已經收到貨品，實在值得讚許👍👍👍”

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(ENGLISH) - Posted 2 months ago

“No negative comments to give, pricing is competitive and delivery and packaging is smooth.”

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(ENGLISH) - Posted 2 months ago

“Missing item The serento collar was not delivered”

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(ENGLISH) - Posted 2 months ago

“Fast delivery, have alternatives when original order run out of stock”

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(ENGLISH) - Posted 2 months ago

“Fast delivery and good customer service via WhatsApp. Also love the reward points program that helps customer loyalty motivation.”

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(ENGLISH) - Posted 2 months ago

“Had to fill out a form before shipment can be sent.”

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(ENGLISH) - Posted 2 months ago

“Often times, we benefit from Vetopia's promotion offers with its comprehensive range of supplies from dog food (including variety for special needs), health supplements to consumables such as medicated shampoo for my two fluffy babies. Its delivery is fast and reliable too.”

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(ENGLISH) - Posted 2 months ago

“Good thing is the delivery is super speedy! So appreciated that :) However , The VetPoint expiry date is not easy to see in the member portal; also the gift redemption is not attractive , too few cat products mostly are dog products. Not sure if it is able to redeem points to cash?”

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(ENGLISH) - Posted 2 months ago

“Convenient and will not forget buying the next guard on time.”

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(ENGLISH) - Posted 2 months ago

“Easy ordering, quick delivery, good products!”

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(ENGLISH) - Posted 2 months ago

“Speedy delivery and customer service representative is very helpful in rescheduling recurring order.”

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(ENGLISH) - Posted 2 months ago

“Carries varieties of products at competitive price . Easy to order and fast delivery. Any issue they would response quickly and resolve it. Reliable online pet shop”

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(ENGLISH) - Posted 2 months ago

“送貨快捷頁面易操作”

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(CHINESE) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,074 reviews