Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,793 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, quick deliveries, and very responsive to customer needs.”

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(ENGLISH) - Posted 2 months ago

“I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.”

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(ENGLISH) - Posted 2 months ago

“Good and fast service for exchange”

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(ENGLISH) - Posted 2 months ago

“客戶服務員回覆得很快速！”

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(CHINESE) - Posted 2 months ago

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 2 months ago

“可以用積分非常好，如果可以同恆常訂購一齊寄就不用額外運費。”

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(ENGLISH) - Posted 2 months ago

“Easy to use , wide variety of pet goods”

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(ENGLISH) - Posted 2 months ago

“Fast and efficient delivery service”

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(ENGLISH) - Posted 2 months ago

“Quick delivery. Good product.”

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(ENGLISH) - Posted 2 months ago

“運輸快👍🏻多選擇”

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(CHINESE) - Posted 2 months ago

“發貨超快，好有效率，值得推薦”

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(CHINESE) - Posted 2 months ago

“Huge selection of products And meds for babies”

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(ENGLISH) - Posted 2 months ago

“Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.”

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(ENGLISH) - Posted 2 months ago

“Received the goods quickly”

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(CHINESE) - Posted 2 months ago

“Very convenient and quick delivery. Products are of good quality!~”

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(CHINESE) - Posted 2 months ago

“My dog love it and your delivery is very fast. thanks”

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(ENGLISH) - Posted 2 months ago

“Good customer service with efficient follow up. Prompt delivery and reply.”

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(CHINESE) - Posted 3 months ago

“Very convenient and good deal”

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(ENGLISH) - Posted 3 months ago

“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”

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(ENGLISH) - Posted 3 months ago

“網站簡單易用物流迅速送貨”

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(CHINESE) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,793 reviews