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Vetopia Reviews

4.7 Rating 2,523 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,260
 Metrics
4.7
Based on 2,523 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Ying Ying Yvonne Yiu
Verified Buyer
“Good service and speedy delivery”
Helpful Report
(CHINESE) - Posted 3 months ago
Ceci Lee
Verified Buyer
“物流快，有折扣活動時，性價比高”
Helpful Report
(CHINESE) - Posted 3 months ago
KA WING PANG
Verified Buyer
“落單後很快便發貨，非常好”
Helpful Report
(ENGLISH) - Posted 3 months ago
LH Chui
Verified Buyer
“The staff are generally helpful but products are relatively expensive”
Helpful Report
(ENGLISH) - Posted 3 months ago
Dora Fung
Verified Buyer
“有優惠及回購多次。送貨速度快十分方便!!”
Helpful Report
(CHINESE) - Posted 3 months ago
On Nei Annie LEE
Verified Buyer
“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Excellent service!”
Helpful Report
(ENGLISH) - Posted 3 months ago
William Li
Verified Buyer
“Not the most affordable but must be the most reliable!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Ed Wong
Verified Buyer
“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Mavis Tam
Verified Buyer
“many medicals products for dog”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”
Helpful Report
(CHINESE) - Posted 3 months ago
Sally Ko
Verified Buyer
“Nice as always”
Helpful Report
(ENGLISH) - Posted 3 months ago
Fanny Leung
Verified Buyer
“Various types of dog food and supplements 👍🏼”
Helpful Report
(ENGLISH) - Posted 3 months ago
Cat Lee
Verified Buyer
“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”
Helpful Report
(CHINESE) - Posted 3 months ago
Yammi Wong
Verified Buyer
“Fast delivery with good packing, reasonable price”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anonymous
Verified Buyer
“客服溝通及時 落單方便快捷”
Helpful Report
(CHINESE) - Posted 4 months ago
Rita Tang
Verified Buyer
“in the future, hope you are able to receive more promotions or discounts.”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”
Helpful Report
(ENGLISH) - Posted 4 months ago
Giorgio Pavanetto
Verified Buyer
“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
Tony Chan
Verified Buyer
“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”
Helpful Report
(ENGLISH) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,523 reviews
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