Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

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English

“Delivery is on time and the product is good for my pet.”

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(ENGLISH) - Posted 2 months ago

“Website user friendly with superb delivery service. Also never have to worry about quality / authenticity of product.”

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(ENGLISH) - Posted 2 months ago

“Supply a lot of quality products, delivery is good, packing is clean.”

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(ENGLISH) - Posted 2 months ago

“Quick delivery”

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(ENGLISH) - Posted 2 months ago

“服務好,送貨快,經常有優惠，直得再買”

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(CHINESE) - Posted 2 months ago

“my purchase experience was good and the company's response to enq was quick and helpful. the product i bought is of reasonable price”

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(ENGLISH) - Posted 2 months ago

“Stella & Chewy freeze dried duck duck goose patties has been my frenchie Thor’s all time favorite! It’s of great quality and super delicious! My dog has mild allergy like many frenchies but this Stella has worked great on him! He’s been having it since he was a puppy until now almost 10! Thank you Vetopia for instant delivery and great service!”

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(ENGLISH) - Posted 2 months ago

“Great online service”

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(ENGLISH) - Posted 2 months ago

“Request for Larger size diaper”

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(ENGLISH) - Posted 2 months ago

“購買時有email查詢over500是否有折扣，最後都無電郵回覆”

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(CHINESE) - Posted 2 months ago

“Need to short the delivery leadtime”

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(CHINESE) - Posted 2 months ago

“Have a Good varity of choice. Fast delivery and good price!”

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(CHINESE) - Posted 2 months ago

“Good price good quilty and fast delivery 👍👍 Already repurchased multiple times ~😃”

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(CHINESE) - Posted 2 months ago

“Responsive and efficient”

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(ENGLISH) - Posted 2 months ago

“quality is good. Delivery is quick and I can use points to offset cash”

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(ENGLISH) - Posted 2 months ago

“Vetopia is always reliable and on time with my orders and offers great customer care”

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(ENGLISH) - Posted 2 months ago

“Prompt and efficient.”

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(ENGLISH) - Posted 2 months ago

“The company gave me a small rebate for cat food I bought because the best before day ends in about 3 months. I ordered 2 brands totalling about 30lbs of cat food which should last more than 3 months. The sales team asked if I want to cancel the order or a rebate. That shows good customer service.”

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(ENGLISH) - Posted 2 months ago

“The packaging is good neat, arrived quickly. Will buy again from Vetopia.”

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(ENGLISH) - Posted 2 months ago

“Fast delivery”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,012 reviews