Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“good product”

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(ENGLISH) - Posted 3 months ago

“下單後幾個工作天已有貨”

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(ENGLISH) - Posted 3 months ago

“easy to find what i am looking for”

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(ENGLISH) - Posted 3 months ago

“Good and tasty”

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(CHINESE) - Posted 3 months ago

“Very fast delivery and quality product”

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(ENGLISH) - Posted 3 months ago

“如出售食物的食用期更長就最好（新鮮），更多折扣，如長期85折。”

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(CHINESE) - Posted 3 months ago

“Good Pet Products Platform”

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(ENGLISH) - Posted 3 months ago

“送出嚟嗰啲point好多時都換唔到貓食品，做緊特價時又唔俾用。”

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(CHINESE) - Posted 3 months ago

“送貨很快，價錢優惠，很好”

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(CHINESE) - Posted 3 months ago

“Good service. As I bought the wrong can food for my cat and need help, Vetopia customer service change was happy to help me exchange the product. Besides, the delivery time is fast.”

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(ENGLISH) - Posted 3 months ago

“Easy to apply”

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(ENGLISH) - Posted 3 months ago

“Good quality and reasonable price”

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(ENGLISH) - Posted 3 months ago

“送貨上門服務超快，訂購附送禮物貓貓超喜歡”

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(CHINESE) - Posted 3 months ago

“一般兩個工作天可以收到貨，供貨穩定，保證正品。”

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(CHINESE) - Posted 3 months ago

“I find ordering on Veropia Quick Easy Efficient! 5 Stars 🌟”

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(ENGLISH) - Posted 3 months ago

“Professional.”

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(CHINESE) - Posted 3 months ago

“The ordered item could be delivered in following day, very prompt delivery.”

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(ENGLISH) - Posted 3 months ago

“Canine satiety is suitable for my puppy. Good packaging , no damage and also quick delivery to deliver to my home”

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(CHINESE) - Posted 3 months ago

“I will definitely use Vetopia from now on to order my cat's food. They had exactly what she likes and the delivery was very quick!”

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(ENGLISH) - Posted 3 months ago

“I understand the weather is very hot. My delivery arrived in the evening but everything was very “hot”. Guess it’s been in the delivery truck for a better part of the day. Feliway storage instructions are “highly flammable… keep away from heat or sunlight”. Also the lickable cat treat, although it was a gift, arrived like it’s been in a microwave. So I had to throw it away and went to waste. I’d suggest you use cooler bins and ice packs while the goods are being transported in hot weather.”

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(ENGLISH) - Posted 4 months ago

Vetopia is rated 4.7 based on 2,794 reviews