Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

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English

“Wide product selection. Quick and well packed shipment!”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Good range of products. Should do more promotion like discounts, similar to competitors like QPet.”

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(ENGLISH) - Posted 5 months ago

“發货完全沒有通知，之後再what's app 問也沒有任何回應。货品沒有問題，只是完全沒有cs跟進，失望。”

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(CHINESE) - Posted 5 months ago

“The customer service is very nice.”

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(ENGLISH) - Posted 5 months ago

“Arranged effectively”

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(ENGLISH) - Posted 5 months ago

“Great customer service”

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(ENGLISH) - Posted 5 months ago

“今次遲咗送貨及無通知，好在趕得切食晒前送到。之前一直發貨快。”

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(ENGLISH) - Posted 5 months ago

“Good service On time delivery”

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(ENGLISH) - Posted 5 months ago

“What’s app response quickly Delivery services good”

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(ENGLISH) - Posted 5 months ago

“Website is user friendly, promt delivery after ordering. Thanks!”

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(CHINESE) - Posted 5 months ago

“Easy to order and full range of products available for del Very to home”

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(ENGLISH) - Posted 5 months ago

“The order items were delivered promptly. The customer service is good & will reply my questions efficiently.”

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(ENGLISH) - Posted 5 months ago

“Vetopia is our most trusted store for Vet prescribed Cat food. Vetopia customer service is most empathetic towards the customer & their team is always ready to promptly support the customer. Keep it up Vetopia👍”

Helpful Report

(ENGLISH) - Posted 5 months ago

“super fast delivery and everything is always correct as ordered”

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(ENGLISH) - Posted 5 months ago

“從養四只狗狗開始，一直選這家買處方糧，已有十幾年時間，随著三只狗狗年紀大都離開了我們，現在還有一只陪伴我們（也有17歲了）,我還在這家買糧。之所以選這家，一是送貨及時，二是可以儲積分，下次買還便宜些。”

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(ENGLISH) - Posted 5 months ago

“Long term trusted online store.”

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(ENGLISH) - Posted 5 months ago

“下單後出貨速度非常令人滿意”

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(CHINESE) - Posted 5 months ago

“發貨快，但太多包裝物料了”

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(CHINESE) - Posted 5 months ago

“Excellent customer service and timely delivery. Highly recommend!”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Offers full range of prescription dry and wet foods, in particular including moderate calories version which is important for pet owners in managing their pet weight. Very quick delivery and packages all in very good condition.”

Helpful Report

(ENGLISH) - Posted 5 months ago

Vetopia is rated 4.7 based on 3,224 reviews