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Vetopia Reviews

4.7 Rating 2,659 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,659 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So prompt shipping and user friendly website”

Helpful Report

(CHINESE) - Posted 5 months ago

“須然送錯貨品,但迅速跟送”

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(ENGLISH) - Posted 5 months ago

“I have a nice shopping experience here, I can find my products easily and fast delivery.”

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(CHINESE) - Posted 5 months ago

“Very happy with the availability of products, price and reward system.”

Helpful Report

(ENGLISH) - Posted 5 months ago

“I’ve been ordering cat food from Vetopia, and I’m extremely satisfied with their service. Deliveries are always fast, the products arrive well-packaged and in perfect condition. The online shopping experience is smooth and efficient. I highly recommend Vetopia to anyone looking for a reliable online pet store in Hong Kong!”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Fabulous! Quick Delivery!”

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(ENGLISH) - Posted 5 months ago

“Good quality”

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(CHINESE) - Posted 5 months ago

“Reliable, excellent customer service.”

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(ENGLISH) - Posted 5 months ago

“Highly recommended! Vetopia is reliable, efficient, responsible and wonderful staffs with care, understanding and fantastic customer service! They have many varieties of excellent products and choices! Prices are compatible! Thanks Vetopia”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Fast delivery after ordered. Good service.”

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(CHINESE) - Posted 5 months ago

“Excellent service and prompt delivery”

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(ENGLISH) - Posted 5 months ago

“Extremely fast, efficient and reliable service. Vetopia will even send Christmas treats to my dogs! Highly recommended”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Received the goods in the short time”

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(ENGLISH) - Posted 5 months ago

“Easy & fast order & quick delivery”

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(ENGLISH) - Posted 5 months ago

“Easy to use website. Speedy delivery.”

Helpful Report

(ENGLISH) - Posted 5 months ago

“more discount promotion please☺️”

Helpful Report

(CHINESE) - Posted 5 months ago

“Vetopia assisted me professionally and quickly to get this monthly medication for my dogs. They made it very convenient though WhatsApp communication and I was able to easily send a video of my dogs to show they are healthy and can comtinue with this routine medication. Thank you”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Thank you for your quick delivery.”

Helpful Report

(ENGLISH) - Posted 5 months ago

“Quality product and fast delivery.”

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(ENGLISH) - Posted 5 months ago

“Convenient as its free delivery to macau Already purchase many times”

Helpful Report

(ENGLISH) - Posted 5 months ago

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Vetopia is rated 4.7 based on 2,659 reviews