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Vetopia Reviews

4.7 Rating 3,074 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,738
 Metrics
4.7
Based on 3,074 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“The packaging is good neat, arrived quickly. Will buy again from Vetopia.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 4 months ago
VAN TSANG
Verified Buyer
“Nice arrangement”
Helpful Report
(ENGLISH) - Posted 4 months ago
Erica Yuen
Verified Buyer
“Good service and good deal!”
Helpful Report
(ENGLISH) - Posted 4 months ago
Danny Hung
Verified Buyer
“It's suitable for my pet”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“I don’t give 5 stars because the delivery to Macau was a bit slow.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Kimchi Lo
Verified Buyer
“Quick delivery, good service. Very satisfied🤙”
Helpful Report
(ENGLISH) - Posted 4 months ago
Josephine Lee
Verified Buyer
“Good products and services”
Helpful Report
(ENGLISH) - Posted 4 months ago
Anonymous
Verified Buyer
“Reliable shop for pet stuff ordering.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Evelyn Lam
Verified Buyer
“Love your online shopping system, very helpful and time saving. Easy to make changes. We have scheduled for reordering certain food (milk) for my pet and sometimes the amount I needed might differ (as products source might change from different countries, the total amount of the products might change too) , I can always adjust by changing the reorder date which is very helpful. And the delivery process is really efficient.”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“罐頭來到有很強的凹凸，12罐中有8罐左右有這個問題。”
Helpful Report
(CHINESE) - Posted 4 months ago
Anonymous
Verified Buyer
“quite good service”
Helpful Report
(CHINESE) - Posted 4 months ago
Lulu Chan
Verified Buyer
“I think it would be more convenient for customer if you have an app version instead of website.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Denis Tam
Verified Buyer
“Super happy with my order! The order was arrived in next day to Sha Tin. Packaging was perfect, nothing damaged. Shopping experience was smooth from start to finish.”
Helpful Report
(CHINESE) - Posted 5 months ago
Gillian Awgul
Verified Buyer
“Vetopia provides excellent customer service; they are fast, efficient and very reliable.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Anonymous
Verified Buyer
“It’s a super convenient platform where we were able to purchase most of the things we need. I really appreciate that we’re able to get prescription medication, with a verified prescription on this platform as well. The customer service is good. The only thing I that would be a helpful addition in the future is to have a better idea of when the deliveries are coming. So far it’s a few business days out. But it would be even more helpful to know when the actual day is or a heads up of sorts to know and expect when the packages are arriving or notification of sorts that it’s been delivered. Obviously it would require more resources, so totally understand it may not be doable yet.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Yim Mui Yu
Verified Buyer
“Very quick to deliver 👍”
Helpful Report
(ENGLISH) - Posted 5 months ago
V. Swart
Verified Buyer
“Products were as ordered and fine. The packaging was ridiculous though. If you have any environmental bone in your body, I wouldn’t.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Venus Lai
Verified Buyer
“Very efficiency and safe to use”
Helpful Report
(ENGLISH) - Posted 5 months ago
Keith
Verified Buyer
“The process was efficient and expeditious, and the products were received in excellent condition.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Vetopia is rated 4.7 based on 3,074 reviews
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