Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Would I consider to allow picking SF locker instead of pickup point? Coz the opening hour of those pick up points are exactly ordinary people working hour...thanks!”

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(CHINESE) - Posted 4 months ago

“你好，剛收到了你們的電郵，我的寶貝狗走了，在這3個星期，我很痛苦及心痛，她陪伴我16年11個月，明天是她的生日，每日至晚上每一刻都不能忘記她的生活足跡，很辛苦，沒有氣力番工，沒有胃口食野，每晚都注意廳內有沒有她回來，請教我怎麼樣可不想，對不起，打擾你們。謝謝🙏🏻”

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(ENGLISH) - Posted 4 months ago

“Great customer service team and very fast in delivery arrangements. Thank you so much”

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(ENGLISH) - Posted 4 months ago

“Very nice and good”

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(ENGLISH) - Posted 4 months ago

“多啲時候做discount 會天吸引”

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(CHINESE) - Posted 4 months ago

“I am very happy with the service of Vetopia, they are fast, responsive and flexible to meet the need of the customer. I will sure buy often from this webshop.”

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(ENGLISH) - Posted 4 months ago

“I have been purchasing different products from Vetopia for many years and I fully satisfied with their customer services and the efficient deliveries of the products.”

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(ENGLISH) - Posted 4 months ago

“Very good products and services”

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(CHINESE) - Posted 4 months ago

“Good service”

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