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Vetopia Reviews

4.7 Rating 2,590 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,590 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Quick delivery, and I love your discount promotions!
Helpful Report
(ENGLISH) - Posted 7 months ago
方便! 送貨快! 會再回購!
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(CHINESE) - Posted 7 months ago
It’s easy to navigate the products and also helps to get more info on special products
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(ENGLISH) - Posted 7 months ago
Quick delivery and good price!
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(CHINESE) - Posted 7 months ago
Very nice service! CS officier is also very helpful!
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(ENGLISH) - Posted 7 months ago
Very fast delivery of my order, reliable and efficiency
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(ENGLISH) - Posted 7 months ago
Products ordered are rarely in stock... which causes long delivery delays. Website does not indicate if stock is actually available. Not worth the hassle...
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(ENGLISH) - Posted 7 months ago
I can buuy regular medicine for my dog at good price.
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(ENGLISH) - Posted 7 months ago
They care your pet
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(CHINESE) - Posted 7 months ago
Quick response and delivery. The delivery guy is very polite and loves my fur kids too
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(ENGLISH) - Posted 8 months ago
There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.
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(ENGLISH) - Posted 8 months ago
servies was very good, fast delivery
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(CHINESE) - Posted 8 months ago
The shipping is quick with good packing!
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(ENGLISH) - Posted 8 months ago
I ordered a number of items during the Double-11 promotions last week. Delivery of the goods was made the next day. The goods were delivered in good conditions and with care. The driver gave me a call before the delivery. Very professional services overall.
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(ENGLISH) - Posted 8 months ago
Vetopia has improved their delivery times. Last year, sometimes it took them a week to deliver my order. This year, they managed to do next day delivery. Great solution for prescription pet foods and supplies.
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(ENGLISH) - Posted 8 months ago
Reasonable price. Prompt response. Quick delivery.
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(ENGLISH) - Posted 8 months ago
my cat loves this canned food very much. Everytime when i show him the canned food, he is very happy and comes near me.
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(ENGLISH) - Posted 8 months ago
Convenient delivery service to macau Compatible price with small gifts
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(ENGLISH) - Posted 8 months ago
Very satisfied
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(CHINESE) - Posted 8 months ago
I shop for all my cats needs at Vetopia. They always deliver within a few days and it’s always promptly delivered to my door. I’ve never had a problem ordering from Vetopia.
Helpful Report
(ENGLISH) - Posted 8 months ago
Vetopia is rated 4.7 based on 2,590 reviews