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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Chiu Yuen Yee
Verified Buyer
“Fast delivery, have alternatives when original order run out of stock”
Helpful Report
(ENGLISH) - Posted 6 months ago
Rena Cheng
Verified Buyer
“Fast delivery and good customer service via WhatsApp. Also love the reward points program that helps customer loyalty motivation.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Nicole Chong
Verified Buyer
“Had to fill out a form before shipment can be sent.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Matt Mui
Verified Buyer
“Often times, we benefit from Vetopia's promotion offers with its comprehensive range of supplies from dog food (including variety for special needs), health supplements to consumables such as medicated shampoo for my two fluffy babies. Its delivery is fast and reliable too.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Yvonne Fan
Verified Buyer
“Good thing is the delivery is super speedy! So appreciated that :) However , The VetPoint expiry date is not easy to see in the member portal; also the gift redemption is not attractive , too few cat products mostly are dog products. Not sure if it is able to redeem points to cash?”
Helpful Report
(ENGLISH) - Posted 6 months ago
Doris Ng
Verified Buyer
“Convenient and will not forget buying the next guard on time.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“Easy ordering, quick delivery, good products!”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“Speedy delivery and customer service representative is very helpful in rescheduling recurring order.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Evelyn Tee
Verified Buyer
“Carries varieties of products at competitive price . Easy to order and fast delivery. Any issue they would response quickly and resolve it. Reliable online pet shop”
Helpful Report
(ENGLISH) - Posted 6 months ago
Regina Yiu
Verified Buyer
“送貨快捷 頁面易操作”
Helpful Report
(CHINESE) - Posted 6 months ago
Dragonhill Cattery
Verified Buyer
“Slow delivery time”
Helpful Report
(ENGLISH) - Posted 6 months ago
Patsy Ng
Verified Buyer
“Very fast and efficient delivery upon order. Also I like your 14 days return/refund/exchange policy in in case my cat didn't like the taste and won't be a waste.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Connie C
Verified Buyer
“Convenient and quick. Hope to be greener in terms of logistic n delivery.”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“I love Vetopia as they always so reliable and efficient. I have been using them for many years and have referred them to friends and family who really love them too!”
Helpful Report
(ENGLISH) - Posted 6 months ago
Anonymous
Verified Buyer
“Able to purchase cat food most of the time. Always responsive and friendly”
Helpful Report
(ENGLISH) - Posted 6 months ago
Sabrina Kwan
Verified Buyer
“送貨速度快，貨物質量安全”
Helpful Report
(ENGLISH) - Posted 6 months ago
Wing LEE
Verified Buyer
“Easy communication & fast delivery”
Helpful Report
(CHINESE) - Posted 6 months ago
Ivy Wong
Verified Buyer
“產品質量有保證，運送準時”
Helpful Report
(CHINESE) - Posted 6 months ago
Elvina Kong
Verified Buyer
“有定時回購服務非常方便，因為可以避免因工作太忙忘記補貨”
Helpful Report
(CHINESE) - Posted 6 months ago
Kathy Lee
Verified Buyer
“Fast delivery, great product quality, and guaranteed reliability.”
Helpful Report
(CHINESE) - Posted 6 months ago
Vetopia is rated 4.7 based on 3,224 reviews
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