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Vetopia Reviews

4.7 Rating 3,074 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,738
 Metrics
4.7
Based on 3,074 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
William Poon
Verified Buyer
“It is a better idea if we can get an SMS or email when the order is ready for collection at the collection point.”
Helpful Report
(CHINESE) - Posted 5 months ago
Katheriins Lee
Verified Buyer
“Customers support service is good!”
Helpful Report
(ENGLISH) - Posted 5 months ago
Alice Y Chan
Verified Buyer
“Good price, fast delivery”
Helpful Report
(CHINESE) - Posted 5 months ago
Yin Tung Wong
Verified Buyer
“My 4yr old dog loves it!”
Helpful Report
(ENGLISH) - Posted 5 months ago
Daniele Cervi
Verified Buyer
“Very good service and selection”
Helpful Report
(ENGLISH) - Posted 5 months ago
Clemmie Fu
Verified Buyer
“Prompt Customer service”
Helpful Report
(ENGLISH) - Posted 5 months ago
MEI LING ARVIS TAM
Verified Buyer
“Good, the delivery was very fast.”
Helpful Report
(CHINESE) - Posted 5 months ago
Tina Li
Verified Buyer
“安排送貨暢順，能快速回應客人所需，價格略高，如能提供折扣優惠予舊客會更理想。另𣎴大清楚積分累積情況及如何使用”
Helpful Report
(ENGLISH) - Posted 5 months ago
Yan Lau
Verified Buyer
“雖然第一次買野 但好感動 因為您地知道我隻貓個情況後 真係好幫手地，第一個工作日就幫手寄出！ 不過都係我身為主人唔好，應該係要襯食晒之前買定後備， 如果唔係咁快出貨，真係企左左係到！ 好多謝您地 貓貓已經穩定返❤️”
Helpful Report
(ENGLISH) - Posted 5 months ago
Pinky Yiu
Verified Buyer
“Efficient delivery and happy to have promotion during Xmas!”
Helpful Report
(ENGLISH) - Posted 5 months ago
Woo Mei Wa Zoe
Verified Buyer
“已多次循環訂單購此產品，因比在寵物診所訂購 便宜。 後來發現屋企存貨太多 要求Vetopia 取消循環訂單, Vetopia 都能快速處理。 user friendly😊🙏”
Helpful Report
(ENGLISH) - Posted 5 months ago
Deepti Asar
Verified Buyer
“Our trusted store for Prescription Pet Food, Vetopia has a caring and responsible team to support their customers and are very responsive and prompt to respond to communications and requests.”
Helpful Report
(ENGLISH) - Posted 5 months ago
Ka LKathleen Chan
Verified Buyer
“great responseand follow up. A reputable company”
Helpful Report
(ENGLISH) - Posted 5 months ago
Macy Tam
Verified Buyer
“Good to see that Vetopia have more promotions during each festival. It makes me more engaging. Thanks”
Helpful Report
(ENGLISH) - Posted 5 months ago
Carrie Sham
Verified Buyer
“The staff were very helpful in resolving the problem.”
Helpful Report
(CHINESE) - Posted 5 months ago
KA YEE SHEK
Verified Buyer
“products with very good condition.”
Helpful Report
(CHINESE) - Posted 5 months ago
Sin Man Fai
Verified Buyer
“會員應該有折扣，可長期買寵物用品和食品. 有需要其他公司買.”
Helpful Report
(CHINESE) - Posted 5 months ago
Agnes Kwan
Verified Buyer
“Fast delivery”
Helpful Report
(CHINESE) - Posted 5 months ago
Ronnie Chu
Verified Buyer
“好細心，好專業。 貨品包裝好完善，很快就收到貨物。 係一間好值得信賴嘅網上獸醫網店。”
Helpful Report
(CHINESE) - Posted 5 months ago
Amy Yip
Verified Buyer
“送貨員有禮準時 貨物包裝得好”
Helpful Report
(CHINESE) - Posted 5 months ago
Vetopia is rated 4.7 based on 3,074 reviews
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