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Vetopia Reviews

4.7 Rating 2,524 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,261
 Metrics
4.7
Based on 2,524 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“I am very disappointed for my recurred order of Nexguard. Payment charged my card but product sent to others.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Regina You
Verified Buyer
“Since i found out that u have the items I needed i am very satisfied with your service the efficiency of the delivery n the politeness of your colleagues 🙏”
Helpful Report
(CHINESE) - Posted 7 months ago
Anonymous
Verified Buyer
“Top-notch products and services”
Helpful Report
(ENGLISH) - Posted 7 months ago
Sy Wong
Verified Buyer
“Very rapid delivery”
Helpful Report
(ENGLISH) - Posted 7 months ago
Pinky Cheung
Verified Buyer
“响 Vetopia 購物非常方便，產品保證正貨，買得安心安全，送貨快捷，更可儲分當現金，唔錯👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 7 months ago
Ida Lam
Verified Buyer
“Delivery was fast”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Excellent customer services. Follow up efficiently via whatsapp conversations. Sometimes, even the products are a bit expensive than other online shops, will still consider purchasing from Vetopia because of this reason and also timely delivery.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Toco Leung
Verified Buyer
“My dog is very fast to finish this dog food and his popo is very good.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Alison Wright
Verified Buyer
“I have always found them to be very efficient. Their website can be a little difficult to manoeuvre when you get to the payments part. It never seems to remember your address. I repeatedly use this company. Well done in general..”
Helpful Report
(ENGLISH) - Posted 7 months ago
PETER LI
Verified Buyer
“Vetopia is a nice platform.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Rajesh Sidhu
Verified Buyer
“I've used Vetopia for many years now as my dog is on a special diet and I can conveniently order his food online and know that the delivery will be quick and efficient. There's such a wide range of items available for sale on the website that I don't need to look anywhere else and the customer service and reward schemes give an even bigger incentive to go back again and again! I highly recommend them!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Virginia J MacQueen
Verified Buyer
“They got my order out to me in record time. The transaction was seamless. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Hwei Lin Teo
Verified Buyer
“I love how efficient they were in handling the issue that I had with my order recently! Thank you!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Brenda Fong
Verified Buyer
“Plenty of choices and delivery is speedy”
Helpful Report
(CHINESE) - Posted 7 months ago
C Cheng
Verified Buyer
“Good to purchase with free gift. Would be great with discount for members for each order.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Lucille Wong
Verified Buyer
“Efficient delivery, consistent with the description, trustworthy.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“fast and convenience”
Helpful Report
(CHINESE) - Posted 7 months ago
Anonymous
Verified Buyer
“Great, will reorder.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Got the SF tracking number (Email) after SF delivery.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Maria Ferraro
Verified Buyer
“I have seen on Google bad reviews at the time of shipping, I want to clarify that my case was different: the shipment was on time and everything was perfectly ordered, they sent me to the Mail the tracking code and the number to withdraw. A 10/10 service”
Helpful Report
(ENGLISH) - Posted 7 months ago
Vetopia is rated 4.7 based on 2,524 reviews
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