Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,590 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,590 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

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English

“Great service with fast delivery.”

Helpful Report

(ENGLISH) - Posted 5 months ago

“100分服務🤣😆”

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(CHINESE) - Posted 5 months ago

“The delivery came in three days after the purchase at pet supply show,”

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(CHINESE) - Posted 5 months ago

“Quick delivery service”

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(ENGLISH) - Posted 5 months ago

“自動訂貨不能改早送貨日期, 沒有任何彈性！之後不再用這訂購！”

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(CHINESE) - Posted 5 months ago

“Good value pet supplies and prescriptions. Website is simple and easy to use.”

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(ENGLISH) - Posted 5 months ago

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

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(ENGLISH) - Posted 5 months ago

“Good service and speedy delivery”

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(CHINESE) - Posted 5 months ago

“物流快，有折扣活動時，性價比高”

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(CHINESE) - Posted 5 months ago

“落單後很快便發貨，非常好”

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(ENGLISH) - Posted 5 months ago

“The staff are generally helpful but products are relatively expensive”

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(ENGLISH) - Posted 5 months ago

“有優惠及回購多次。送貨速度快十分方便!!”

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(CHINESE) - Posted 5 months ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 5 months ago

“Excellent service!”

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(ENGLISH) - Posted 5 months ago

“Not the most affordable but must be the most reliable!”

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(ENGLISH) - Posted 5 months ago

“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”

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(ENGLISH) - Posted 5 months ago

“many medicals products for dog”

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(ENGLISH) - Posted 5 months ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 5 months ago

“Nice as always”

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(ENGLISH) - Posted 5 months ago

“Various types of dog food and supplements 👍🏼”

Helpful Report

(ENGLISH) - Posted 5 months ago

Vetopia is rated 4.7 based on 2,590 reviews