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Vetopia Reviews

4.7 Rating 2,942 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,609
 Metrics
4.7
Based on 2,942 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Gail Taylor
Verified Buyer
“The website is comprehensive, I use it to replenish special food products for my dogs, delivery is efficient and the goods arrive in excellent condition.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Ka Ka Kwok
Verified Buyer
“Wrong delivery”
Helpful Report
(CHINESE) - Posted 3 months ago
Becky Yu
Verified Buyer
“The online system is very efficient. I have a recurring order and it allows me to change the delivery date based on my needs. The delivery service is reliable as well.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Wing Chang
Verified Buyer
“Quick delivery”
Helpful Report
(CHINESE) - Posted 3 months ago
Anonymous
Verified Buyer
“Helpful staff. Fast delivery. Timely reminders to re-stock items previously bought.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Hwei Lin Teo
Verified Buyer
“The service is 👍!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Corey Mah
Verified Buyer
“Great site, and quick delivery”
Helpful Report
(ENGLISH) - Posted 3 months ago
Miss FONG
Verified Buyer
“相信貴店一定係正牌行貨，買得好放心！”
Helpful Report
(CHINESE) - Posted 3 months ago
Catty Tong
Verified Buyer
“Good CS service n fast delivery!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Doris Ng
Verified Buyer
“Very convenient and the price is good, thank you!”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“I've always ordered from Vetopia and trust their sourcing. Ordering is straightforward, delivery is reliable, and it's easy to cancel monthly subscriptions—they never pressure you to continue, even if you originally set it up that way.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Flora Leung
Verified Buyer
“很滿意購物過程，快捷，穩定。”
Helpful Report
(ENGLISH) - Posted 3 months ago
Pandy Chan
Verified Buyer
“Good service and very quick delivery”
Helpful Report
(ENGLISH) - Posted 3 months ago
Yammi Wong
Verified Buyer
“Vetophia is my regular online shopping site for pets. The efficient delivery services save me from running out of stock at home.”
Helpful Report
(ENGLISH) - Posted 3 months ago
Anonymous
Verified Buyer
“Good response time on enquiry.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Betty Ip
Verified Buyer
“Vetopia provides a very wide range of services and products, and the information and advisr given by the team especially Doctor David is very helpful for pet owners 🐕.”
Helpful Report
(ENGLISH) - Posted 4 months ago
Iris Chan
Verified Buyer
“送貨快，品質沒問題... .滿意”
Helpful Report
(CHINESE) - Posted 4 months ago
Krystal Wong
Verified Buyer
“Good product and nice service”
Helpful Report
(CHINESE) - Posted 4 months ago
Stephen Lee
Verified Buyer
“Being able to add new items (for one time purchase) to the recurring order to save on delivery cost has been great !”
Helpful Report
(ENGLISH) - Posted 4 months ago
Mr Lai
Verified Buyer
“處理訂單非常快，好快收到貨品，客服亦有用心回覆查詢。”
Helpful Report
(CHINESE) - Posted 4 months ago
Vetopia is rated 4.7 based on 2,942 reviews
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