Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,523 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,523 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

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English

“Quality products. Fast delivery.”

Helpful Report

(CHINESE) - Posted 4 months ago

“Super fast. Super efficient”

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(ENGLISH) - Posted 4 months ago

“Vetopia has a really good follow-up reminder when I need to re-stock.”

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(ENGLISH) - Posted 4 months ago

“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”

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(ENGLISH) - Posted 4 months ago

“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單明天就可以收到💜”

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(CHINESE) - Posted 5 months ago

“I sent an email to Vetopia to ask about how to make a recurring order of my shopping cart on 4 Dec. but I didn’t receive any reply yet.”

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(CHINESE) - Posted 5 months ago

“Here's a review you can use for the online shop: I had an excellent experience with this online shop! The customer service was incredibly helpful and responsive, making my shopping experience smooth and enjoyable. The delivery was impressively fast, and the prices were so good that I didn't even feel the need to compare with other online stores. Highly recommend!”

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(ENGLISH) - Posted 5 months ago

“用手機上網落單到 check out 就hang 機，要用 iPad 重新落單才能完成交易”

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(CHINESE) - Posted 5 months ago

“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”

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(CHINESE) - Posted 5 months ago

“prompt delivery!”

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(ENGLISH) - Posted 5 months ago

“Fast delivery and good produc prices.”

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(ENGLISH) - Posted 5 months ago

“I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.”

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(ENGLISH) - Posted 5 months ago

“The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.”

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(ENGLISH) - Posted 5 months ago

“Quick delivery, and I love your discount promotions!”

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(ENGLISH) - Posted 5 months ago

“方便! 送貨快! 會再回購!”

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(CHINESE) - Posted 5 months ago

“It’s easy to navigate the products and also helps to get more info on special products”

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(ENGLISH) - Posted 6 months ago

“Quick delivery and good price!”

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(CHINESE) - Posted 6 months ago

“Very nice service! CS officier is also very helpful!”

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(ENGLISH) - Posted 6 months ago

“Very fast delivery of my order, reliable and efficiency”

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(ENGLISH) - Posted 6 months ago

“Products ordered are rarely in stock... which causes long delivery delays. Website does not indicate if stock is actually available. Not worth the hassle...”

Helpful Report

(ENGLISH) - Posted 6 months ago

Vetopia is rated 4.7 based on 2,523 reviews