Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,794 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“網站簡單易用物流迅速送貨”

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(CHINESE) - Posted 3 months ago

“Quick response and shipping delivery”

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(ENGLISH) - Posted 3 months ago

“very satisfactory online purchase experience throughout”

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(CHINESE) - Posted 3 months ago

“Efficient to send the dog food and the package is tidy”

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(ENGLISH) - Posted 3 months ago

“Product range is wide and delivery is quick and convenient.”

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(ENGLISH) - Posted 3 months ago

“Best website to get dog stuff in HK. Fast response and great delivery!”

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(ENGLISH) - Posted 3 months ago

“我18/8 訂左 Stella & Chewy's - Freeze Dried Raw Coated Kibble - Oven Baked (Grass-Fed Beef Recipe) 10lb x 1 VETOPIA#305649 發現到期日是10 Sep 2025 食用期竟不足一個月，平時10lb糧都要食個半月，未食完已經到期。現在狗狗發生以下問題：到貸後進食這包糧之後，狗狗呢兩日嚴重腹瀉，肚痛不適(我開封口時並沒有留意到期日，因為你們貨品一直都係起碼有九個月至一年的食用期）由於狗狗只係食這款乾糧，沒有食其他食物和零食。估計係食咗呢包就到期變咗質嘅糧之後唔舒服。我而家唔敢再俾佢食了。食左大約一個星期，擔心持續肚瀉，要去睇醫生。你哋出貨時唔check吓貨品品質和到期日，真係十分疏忽，質素太差了和不尊業，令人失望！”

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(ENGLISH) - Posted 3 months ago

“Nice product. Good service.”

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(CHINESE) - Posted 3 months ago

“狗狗好鍾意食😋😋”

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(CHINESE) - Posted 3 months ago

“It is very effective ,reasonable price, will continue to buy the products.”

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(ENGLISH) - Posted 3 months ago

“當然可以！這句話的英文翻譯如下： Vetopia offers a wide variety of specialty pet food. Since my dog is getting older, Vetopia is a great fit. Their service is fast and reliable. I’ve been a loyal customer for years and will continue to shop with them”

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(ENGLISH) - Posted 3 months ago

“Great experience and speedy delivery”

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(ENGLISH) - Posted 3 months ago

“Quick response and good follow up.”

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(CHINESE) - Posted 3 months ago

“Professional service and delivery.”

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(ENGLISH) - Posted 3 months ago

“Very reliable diet, my pet needs it to maintain his intestinal health”

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(ENGLISH) - Posted 3 months ago

“多次下單後才通知缺貨，延遲安排運送”

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(CHINESE) - Posted 3 months ago

“Fast reply WhatsApp even over business hour, Delivery fast, and packing very safety”

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(CHINESE) - Posted 3 months ago

“Very handy online shopping website, great customer services and delivery team. Highly recommend to other pet owners.”

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(ENGLISH) - Posted 3 months ago

“Really happy with Vetopia. It was recommended by my vet. Their delivery is quite fast compared. Their customer service also super responsive. They have good variety for prescription food.”

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(ENGLISH) - Posted 3 months ago

“Can provide what we need”

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(CHINESE) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,794 reviews