Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“今次遲咗送貨及無通知，好在趕得切食晒前送到。之前一直發貨快。”

Helpful Report

(ENGLISH) - Posted 3 months ago

“Good service On time delivery”

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(ENGLISH) - Posted 3 months ago

“What’s app response quickly Delivery services good”

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(ENGLISH) - Posted 3 months ago

“Website is user friendly, promt delivery after ordering. Thanks!”

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(CHINESE) - Posted 3 months ago

“Easy to order and full range of products available for del Very to home”

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(ENGLISH) - Posted 3 months ago

“The order items were delivered promptly. The customer service is good & will reply my questions efficiently.”

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(ENGLISH) - Posted 3 months ago

“Vetopia is our most trusted store for Vet prescribed Cat food. Vetopia customer service is most empathetic towards the customer & their team is always ready to promptly support the customer. Keep it up Vetopia👍”

Helpful Report

(ENGLISH) - Posted 3 months ago

“super fast delivery and everything is always correct as ordered”

Helpful Report

(ENGLISH) - Posted 3 months ago

“從養四只狗狗開始，一直選這家買處方糧，已有十幾年時間，随著三只狗狗年紀大都離開了我們，現在還有一只陪伴我們（也有17歲了）,我還在這家買糧。之所以選這家，一是送貨及時，二是可以儲積分，下次買還便宜些。”

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(ENGLISH) - Posted 3 months ago

“Long term trusted online store.”

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(ENGLISH) - Posted 3 months ago

“下單後出貨速度非常令人滿意”

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(CHINESE) - Posted 3 months ago

“發貨快，但太多包裝物料了”

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(CHINESE) - Posted 3 months ago

“Excellent customer service and timely delivery. Highly recommend!”

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(ENGLISH) - Posted 3 months ago

“Offers full range of prescription dry and wet foods, in particular including moderate calories version which is important for pet owners in managing their pet weight. Very quick delivery and packages all in very good condition.”

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(ENGLISH) - Posted 3 months ago

“This product provide a promotional package is good. However, I got a wrong message about the reorder pattern. I suggest to have descriptions about that or can let the buyer to set a period instead of rebuy and rebuy.”

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(CHINESE) - Posted 3 months ago

“Excellent service. Products are suitable for my dogs”

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(ENGLISH) - Posted 3 months ago

“nice and convenient”

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(ENGLISH) - Posted 3 months ago

“1234567890”

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(ENGLISH) - Posted 3 months ago

“Fast service and convenient SF pickup. Reliable product source.”

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(ENGLISH) - Posted 3 months ago

“the monthly auto replenish system is amazing and efficient, truly helpful! Customer service and delivery is very responsive , thank you!”

Helpful Report

(ENGLISH) - Posted 3 months ago

Vetopia is rated 4.7 based on 3,158 reviews