Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

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English

“很好的購物體驗👍🏻”

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(CHINESE) - Posted 3 months ago

“Good selection of products. Reliable delivery.”

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(ENGLISH) - Posted 3 months ago

“Really appreciate the small gifts that come along with every order - very thoughtful!”

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(ENGLISH) - Posted 3 months ago

“A good listener for my questions, provided great solutions to me.”

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(CHINESE) - Posted 3 months ago

“Reliable and fast delivery”

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(CHINESE) - Posted 3 months ago

“Delivery usually quite quick, customer service well, very responsive.”

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(ENGLISH) - Posted 3 months ago

“Vetopia is good and nice.”

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(CHINESE) - Posted 3 months ago

“Fast delivery. So far so good.”

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(ENGLISH) - Posted 3 months ago

“👍🏻好好好好好好好好”

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(ENGLISH) - Posted 3 months ago

“I got trouble in purchasing Silver Water last week becasue of the login problem. Your online team fixed it for me on the same day. Besides, since I got points in my account so that I had a bit discount on it. Thank you for the sincere assistance of your online team.-”

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(ENGLISH) - Posted 3 months ago

“發貨慢，也查不到物流訊息，亦沒有辦公室電話聯絡用WhatsApp也遲遲沒有回覆”

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(CHINESE) - Posted 3 months ago

“Good service and reliable supplier 👍”

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(ENGLISH) - Posted 3 months ago

“Very convenient & effective all in one treatment for my beloved”

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(ENGLISH) - Posted 3 months ago

“Accurate and efficient”

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(ENGLISH) - Posted 3 months ago

“Well packed and delivered, responsive customer service, a satisfying shopping experience.”

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(ENGLISH) - Posted 3 months ago

“Always reliable and well-priced. Good at communicating if any changes or problems. They make life much easier.”

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(ENGLISH) - Posted 3 months ago

“Very fast delivery, good & helpful customer service with quick response via WhatsApp. Purchase experience can be enhanced by stating the expiry dates for food products.”

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(ENGLISH) - Posted 3 months ago

“Quick shipping and order processing.”

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(ENGLISH) - Posted 3 months ago

“Vetopia provided a great service from order till delivery. Highly recommended for my pet’s friends”

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(ENGLISH) - Posted 3 months ago

“The best site to purchase food and stuffs for my cat”

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(ENGLISH) - Posted 3 months ago

Vetopia is rated 4.7 based on 2,942 reviews