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Vetopia Reviews

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast and accurate process. It would be better if the price was more favorable.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“I'm very happy with a fast response and extremely fast delivery..very professional”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Vetopia has been a god-send for a variety of items that are next to impossible to find all in one place that also delivers to the outlying islands. It makes having multiple cats with various diets and needs that much easier to manage.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“This time two times for the delivery to my house need around two weeks. I think it’s quite long period for waiting and I hope that it will be take shorter next time cause normally only need 3days.”

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(ENGLISH) - Posted 2 months ago

“我在 Vetopia 購買了 Royal Canin 糖尿病貓濕糧（85g x 12包），整體體驗非常滿意。網站操作簡單，送貨迅速，產品包裝完好。貓咪也很喜歡這款濕糧，對血糖控制有幫助。會再次回購！”

Helpful Report

(ENGLISH) - Posted 2 months ago

“very good services”

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(CHINESE) - Posted 2 months ago

“Fast and reliable delivery of prescription kidney care from Vetopia for my cat with renal failure. My cat enjoys eating the renal diet.”

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(ENGLISH) - Posted 2 months ago

“Goods are delivered promptly. Customer service is polite and helpful.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“It is a better idea if we can get an SMS or email when the order is ready for collection at the collection point.”

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(CHINESE) - Posted 2 months ago

“Customers support service is good!”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Good price, fast delivery”

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(CHINESE) - Posted 2 months ago

“My 4yr old dog loves it!”

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(ENGLISH) - Posted 2 months ago

“Very good service and selection”

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(ENGLISH) - Posted 2 months ago

“Prompt Customer service”

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(ENGLISH) - Posted 2 months ago

“Good, the delivery was very fast.”

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(CHINESE) - Posted 2 months ago

“安排送貨暢順，能快速回應客人所需，價格略高，如能提供折扣優惠予舊客會更理想。另𣎴大清楚積分累積情況及如何使用”

Helpful Report

(ENGLISH) - Posted 2 months ago

“雖然第一次買野但好感動因為您地知道我隻貓個情況後真係好幫手地，第一個工作日就幫手寄出！不過都係我身為主人唔好，應該係要襯食晒之前買定後備，如果唔係咁快出貨，真係企左左係到！好多謝您地貓貓已經穩定返❤️”

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(ENGLISH) - Posted 2 months ago

“Efficient delivery and happy to have promotion during Xmas!”

Helpful Report

(ENGLISH) - Posted 2 months ago

“已多次循環訂單購此產品，因比在寵物診所訂購便宜。後來發現屋企存貨太多要求Vetopia 取消循環訂單, Vetopia 都能快速處理。 user friendly😊🙏”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Our trusted store for Prescription Pet Food, Vetopia has a caring and responsible team to support their customers and are very responsive and prompt to respond to communications and requests.”

Helpful Report

(ENGLISH) - Posted 2 months ago

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Vetopia is rated 4.7 based on 2,942 reviews