Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Service is very good because each time when I make a request, the staff respond very quickly and they show a very considerate attitude. I always get a satisfactory solution to my problems.”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Thanks to Vetopia for helping us with all the orders for our old dog over the past few years. Great price, fast delivery, and very helpful service. Our family is very grateful.”

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(ENGLISH) - Posted 2 months ago

“Quick reply. Prompt delivery.”

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(CHINESE) - Posted 2 months ago

“Can u send me the URL as I want to change my credit card for autopay shopping?”

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(CHINESE) - Posted 2 months ago

“Here is the English translation of the text you provided: I had previously scheduled a subscription order, but the reminder email auto drop into junk mail. because I didn’t manage to add more product for free shipping and charged me $80 for shipping. My regular purchase would have been cheaper.”

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(ENGLISH) - Posted 2 months ago

“Fast delivery”

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(CHINESE) - Posted 2 months ago

“Ordered 12cans of kidney care canned 5.5oz on 18/5, paid $384- re-ordered same qtty on 22/5, paid $465-, paid more $81- than before, please advise.”

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(CHINESE) - Posted 2 months ago

“very good and helpful customer service.”

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(CHINESE) - Posted 2 months ago

“Well packing and good communication in product delivery”

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(CHINESE) - Posted 2 months ago

“Easy to order and delivery was swift; good job!”

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(ENGLISH) - Posted 2 months ago

“Genuine products, good staff and good delivery”

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(ENGLISH) - Posted 2 months ago

“GOOD FOR MY DOG'S HEALTH”

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(CHINESE) - Posted 2 months ago

“My dog like”

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(ENGLISH) - Posted 2 months ago

“送貨物流快，包裝穩妥”

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(ENGLISH) - Posted 2 months ago

“Vetopia appears to be so very responsible for caring our pets. When I ordered Nexgard, they wanted to make sure that my dog has the doctor's approval before they would sell the item. Vetopia also executed prompt delivery of products.”

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(ENGLISH) - Posted 2 months ago

“Very professional service and are very reliable - I strongly recommend.”

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(ENGLISH) - Posted 2 months ago

“Taking so long to deliver.”

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(CHINESE) - Posted 2 months ago

“My poodle loves this food. We have relying on Vetopia’s subscription plan for a number of years and the service is always impeccable.”

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(ENGLISH) - Posted 2 months ago

“Very convenient to get vet products being delivered.”

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(ENGLISH) - Posted 2 months ago

“Convenient and efficient! Hopefully there’ll be more products provided in the future.”

Helpful Report

(CHINESE) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,158 reviews