Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dr. Ruth is the best one of this hospital and the staff were very friendly .”

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(CHINESE) - Posted 2 months ago

“產品可以，沒有不良反應”

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(CHINESE) - Posted 2 months ago

“Excellent and fast response customer service.”

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(CHINESE) - Posted 2 months ago

“Very convenient”

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(CHINESE) - Posted 2 months ago

“店員回覆快，小貓很喜歡貓糧，吃了也很健康，一定會再回購”

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(CHINESE) - Posted 2 months ago

“The online purchase is not too friendly to elderly and hope the website could be easier to use. Thanks.”

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(ENGLISH) - Posted 3 months ago

“Fast delivery”

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(ENGLISH) - Posted 3 months ago

“Fast delivery and reliable service. Very recommended.”

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(CHINESE) - Posted 3 months ago

“It's great to see the selection & variety has become more with many different brands. Prices are also fair. Thank you for making an effort to improve . We appreciated it !”

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(ENGLISH) - Posted 3 months ago

“服務團隊非常好，無論時間及貨物安排，都能配合客人需要，絕對會繼續購買”

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(CHINESE) - Posted 3 months ago

“The delivery time said coming at 12noon and I waited till 1pm. Then delivery came at 4pm while I was out. It would be great to let me know when the delivery time has changed”

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(CHINESE) - Posted 3 months ago

“Quick delivery and good packaging. Writing my dogs’ names on the product boxes is so thoughtful!”

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(CHINESE) - Posted 3 months ago

“good service”

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(ENGLISH) - Posted 3 months ago

“當我落了order買你們的recurring program之後，過了才通知我，我的笌第二和第三order價錢會貴了，同我當時落order時的價錢不同，為何？我落order時，是未加價的，應該不會關我在6月份的事，是你7月份才可以加價，請你們跟進一下”

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(CHINESE) - Posted 3 months ago

“good product and responsive customer service, buy their products regularly and my dogs enjoying it.”

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(ENGLISH) - Posted 3 months ago

“Very good chatbot and helpful”

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(ENGLISH) - Posted 3 months ago

“Timely delivery makes my planning work reliably carried out. It helps to maintain health of my dog, Butter. With SF app that keeps me post on the progress of delivery, I have no hassle at all to collect what ordered. Tks a lot.”

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(ENGLISH) - Posted 3 months ago

“There are different products and the webpage is user friendly.”

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(ENGLISH) - Posted 3 months ago

“Quick response for inquiry and professional.”

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(ENGLISH) - Posted 3 months ago

“咁多間網店，你地包裝最做足保護兼乾淨整齊!”

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(CHINESE) - Posted 3 months ago

Vetopia is rated 4.7 based on 3,224 reviews