Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Great site, and quick delivery”

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(ENGLISH) - Posted 2 months ago

“相信貴店一定係正牌行貨，買得好放心！”

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(CHINESE) - Posted 2 months ago

“Good CS service n fast delivery!”

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(ENGLISH) - Posted 2 months ago

“Very convenient and the price is good, thank you!”

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(ENGLISH) - Posted 2 months ago

“I've always ordered from Vetopia and trust their sourcing. Ordering is straightforward, delivery is reliable, and it's easy to cancel monthly subscriptions—they never pressure you to continue, even if you originally set it up that way.”

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(ENGLISH) - Posted 2 months ago

“很滿意購物過程，快捷，穩定。”

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(ENGLISH) - Posted 2 months ago

“Good service and very quick delivery”

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(ENGLISH) - Posted 2 months ago

“Vetophia is my regular online shopping site for pets. The efficient delivery services save me from running out of stock at home.”

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(ENGLISH) - Posted 2 months ago

“Good response time on enquiry.”

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(ENGLISH) - Posted 2 months ago

“Vetopia provides a very wide range of services and products, and the information and advisr given by the team especially Doctor David is very helpful for pet owners 🐕.”

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(ENGLISH) - Posted 2 months ago

“送貨快，品質沒問題... .滿意”

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(CHINESE) - Posted 2 months ago

“Good product and nice service”

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(CHINESE) - Posted 2 months ago

“Being able to add new items (for one time purchase) to the recurring order to save on delivery cost has been great !”

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(ENGLISH) - Posted 2 months ago

“處理訂單非常快，好快收到貨品，客服亦有用心回覆查詢。”

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(CHINESE) - Posted 2 months ago

“顧客服務詳細解釋得很好，送貨速度快。我林思樂但我們在一成個做個破弓”

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(CHINESE) - Posted 2 months ago

“speedy delivery”

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(ENGLISH) - Posted 2 months ago

“Excellent choices available and delivery is speedy. What I love the most is the communication from the team if there is going to be any delay. It is immediate and helps us to plan around it - thank you for your excellent customer service.”

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(ENGLISH) - Posted 2 months ago

“Very good!”

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(CHINESE) - Posted 2 months ago

“Good service”

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(CHINESE) - Posted 2 months ago

“Excellent customer service - highly recommended. Goods are delivered in pristine condition with much care and attention given to each order. Great service from Vetopia!!!”

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(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 2,856 reviews