Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Slow delivery time”

Helpful Report

(ENGLISH) - Posted 2 months ago

“Very fast and efficient delivery upon order. Also I like your 14 days return/refund/exchange policy in in case my cat didn't like the taste and won't be a waste.”

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(ENGLISH) - Posted 2 months ago

“Convenient and quick. Hope to be greener in terms of logistic n delivery.”

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(ENGLISH) - Posted 2 months ago

“I love Vetopia as they always so reliable and efficient. I have been using them for many years and have referred them to friends and family who really love them too!”

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(ENGLISH) - Posted 2 months ago

“Able to purchase cat food most of the time. Always responsive and friendly”

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(ENGLISH) - Posted 2 months ago

“送貨速度快，貨物質量安全”

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(ENGLISH) - Posted 2 months ago

“Easy communication & fast delivery”

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(CHINESE) - Posted 2 months ago

“產品質量有保證，運送準時”

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(CHINESE) - Posted 2 months ago

“有定時回購服務非常方便，因為可以避免因工作太忙忘記補貨”

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(CHINESE) - Posted 2 months ago

“Fast delivery, great product quality, and guaranteed reliability.”

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(CHINESE) - Posted 2 months ago

“Great customer service!”

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(ENGLISH) - Posted 2 months ago

“Last time I am not in HK when my recurring purchase coming up. Customer service immediate arrange any day to deliver. Very effective.”

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(CHINESE) - Posted 2 months ago

“Great range of products and brands at fair prices compared to retail...my only quibble would be your AI live chat which is overly informative and difficult to get off. A real live person would be a nice touch! I was offered a 1st order discount but couldnt use it :( as it was not accepted at payment”

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(ENGLISH) - Posted 2 months ago

“Stable goods supply, Safe packing, smooth and fast delivery services”

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(ENGLISH) - Posted 2 months ago

“Very happy with the service in getting approval before being able to purchase my dogs medicine.”

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(ENGLISH) - Posted 2 months ago

“Good product, will keep stock for my husky Highly Recommend”

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(ENGLISH) - Posted 2 months ago

“express delivery service”

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(ENGLISH) - Posted 2 months ago

“我已經在Vetopia選購貓糧很多年了，貨品齊全，送貨快，網上選購非常方便，除了自己亦會推薦給朋友，會繼續在此購貨，謝謝Vetopia!”

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(CHINESE) - Posted 2 months ago

“all good, delivery very fast, purchase few time”

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(CHINESE) - Posted 2 months ago

“Very good customer services. Will buy again!”

Helpful Report

(ENGLISH) - Posted 2 months ago

Vetopia is rated 4.7 based on 3,074 reviews