Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,012 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Convenient and quick. Hope to be greener in terms of logistic n delivery.”

Helpful Report

(ENGLISH) - Posted 4 weeks ago

“I love Vetopia as they always so reliable and efficient. I have been using them for many years and have referred them to friends and family who really love them too!”

Helpful Report

(ENGLISH) - Posted 4 weeks ago

“Able to purchase cat food most of the time. Always responsive and friendly”

Helpful Report

(ENGLISH) - Posted 1 month ago

“送貨速度快，貨物質量安全”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Easy communication & fast delivery”

Helpful Report

(CHINESE) - Posted 1 month ago

“產品質量有保證，運送準時”

Helpful Report

(CHINESE) - Posted 1 month ago

“有定時回購服務非常方便，因為可以避免因工作太忙忘記補貨”

Helpful Report

(CHINESE) - Posted 1 month ago

“Fast delivery, great product quality, and guaranteed reliability.”

Helpful Report

(CHINESE) - Posted 1 month ago

“Great customer service!”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Last time I am not in HK when my recurring purchase coming up. Customer service immediate arrange any day to deliver. Very effective.”

Helpful Report

(CHINESE) - Posted 1 month ago

“Great range of products and brands at fair prices compared to retail...my only quibble would be your AI live chat which is overly informative and difficult to get off. A real live person would be a nice touch! I was offered a 1st order discount but couldnt use it :( as it was not accepted at payment”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Stable goods supply, Safe packing, smooth and fast delivery services”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Very happy with the service in getting approval before being able to purchase my dogs medicine.”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Good product, will keep stock for my husky Highly Recommend”

Helpful Report

(ENGLISH) - Posted 1 month ago

“express delivery service”

Helpful Report

(ENGLISH) - Posted 1 month ago

“我已經在Vetopia選購貓糧很多年了，貨品齊全，送貨快，網上選購非常方便，除了自己亦會推薦給朋友，會繼續在此購貨，謝謝Vetopia!”

Helpful Report

(CHINESE) - Posted 1 month ago

“all good, delivery very fast, purchase few time”

Helpful Report

(CHINESE) - Posted 1 month ago

“Very good customer services. Will buy again!”

Helpful Report

(ENGLISH) - Posted 1 month ago

“whatapps回覆太慢”

Helpful Report

(CHINESE) - Posted 1 month ago

“Good Service”

Helpful Report

(ENGLISH) - Posted 1 month ago

Vetopia is rated 4.7 based on 3,012 reviews