Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

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English

“fast delivery and well packed Good shopping experience”

Helpful Report

(ENGLISH) - Posted 1 month ago

“Easy ordering, fast delivery, nice packaging, good experience!”

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(CHINESE) - Posted 1 month ago

“Fast and super efficient delivery.”

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(ENGLISH) - Posted 1 month ago

“訂單處理速度好快收貨快”

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(CHINESE) - Posted 1 month ago

“Good customer service via WhatsApp and happy with your fast delivery. It would be great & more convenient if possible to put products’ expiry date on website.”

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(ENGLISH) - Posted 1 month ago

“Recurring order feature helps repeat the order at personalized frequency.”

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(ENGLISH) - Posted 1 month ago

“Highly recommended.”

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(ENGLISH) - Posted 1 month ago

“方便快捷，服務好，員工有禮又快手”

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(CHINESE) - Posted 1 month ago

“Very good service”

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(CHINESE) - Posted 1 month ago

“I needed to look for kidney-friendly nutrition for my cat, and was recommended Vetopia by a friend. I have since managed to find what I need and have set up a recurring order. The convenience of being able to do that is very helpful, and Vetopia also offers a small discount on recurring orders, which is certainly welcomed. My orders arrive on time, in the correct quantities I have ordered and securely packaged.”

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(ENGLISH) - Posted 1 month ago

“Very good customer service on WhatsApp”

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(ENGLISH) - Posted 1 month ago

“Quick response with helpful solutions”

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(ENGLISH) - Posted 1 month ago

“goods are delivered on time and there is wide varites of food and medicine can be purchase, and the quality is good.”

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(ENGLISH) - Posted 1 month ago

“Very nice very quick and easy to use”

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(ENGLISH) - Posted 1 month ago

“good platform with health products, price reasonable speedy delivery ,”

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(ENGLISH) - Posted 1 month ago

“I messed up the order cycle, but customer service quickly rearranged it according to my needs, which was very efficient.”

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(ENGLISH) - Posted 1 month ago

“如果非必要，可否不用紙箱包裝？其實有時用波波膠已經ok 因為有時訂少量貨品但又用一個大紙箱包裝取貨時極不方便又浪費(因為裏面又係塞滿波波膠) 可以考慮吓”

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(CHINESE) - Posted 1 month ago

“Quick and good service.”

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(ENGLISH) - Posted 1 month ago

“the approval process is quite long but I believe this is because of my first time purchase.”

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(ENGLISH) - Posted 1 month ago

“Deliveries are always on time!”

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(ENGLISH) - Posted 1 month ago

Vetopia is rated 4.7 based on 3,224 reviews