VideoGuys Reviews

Name: VideoGuys
Rating: 4.68

4.7 Rating 148 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Write Your review

Tell us how VideoGuys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VideoGuys 5 star review on 7th January 2025

John McCray

VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple to use, the web site. Thanks.”

Helpful Report

Posted 3 years ago

“Order was easy and delivered quickly. Great service”

Helpful Report

Posted 3 years ago

“As usual, fast delivery.”

Helpful Report

Posted 3 years ago

“Consistently have the best discounts on AVID subscriptions.”

Helpful Report

Posted 3 years ago

“Top company”

Helpful Report

Posted 3 years ago

“Very helpful staff in the whole purchase process.Very happy. Avid was also awesome with working with the staff to get me all setup.”

Helpful Report

Posted 3 years ago

“Videoguys is a great place to renew our Avid Media Composer support plans.”

Helpful Report

Posted 3 years ago

“My PTZOptics SuperJoy controller arrived in perfect condition and much sooner than anticipated. VideoGuys provided excellent before-the-sale support via the chat tool and a quick email reply.”

Helpful Report

Posted 3 years ago

“The Videoguys are honest, fair and willing to do whatever it takes to help their client. The prices are excellent ! When I need equipment, they are my choice.”

Helpful Report

Posted 3 years ago

“VideoGuys is always great to deal with. Their tech support on products is great as well. Jim's video's are very informative and he and his guests showcase their products wonderfully. It's a Win Win!!”

Helpful Report

Posted 3 years ago

“In stock. Quick response. Fast activation of the device and service. All great!”

Helpful Report

Posted 3 years ago

“Excellent service and the BEST Technical support in the industry. Love working with them because they always have the solution at an affordable price.”

Helpful Report

Posted 4 years ago

“Jamie Gendelman in customer service is an all-star. She went way out of her way to successfully resolve an issue we had”

Helpful Report

Posted 4 years ago

“I have been a VideoGuys customer for many years. Their prices are excellent, often less than the competition. Above all their customer service is outstanding.”

Helpful Report

Posted 4 years ago

“Pleasure to purchase from. Communication is like talking to family. Thank you!”

Helpful Report

Posted 4 years ago

“Great service and delivery. Would order from the VideoGuys anytime.”

Helpful Report

Posted 4 years ago

“Great customer service! Fast shipping though these crazy times. I appreciate their hard work.”

Helpful Report

Posted 4 years ago

“VideoGuys provided me with outstanding customer service. In particular, Barbara in Customer Service was very helpful in assisting me with several orders. Jim in sales was also great. 5-star company!”

Helpful Report

Posted 4 years ago

“Very informative and great price!”

Helpful Report

Posted 5 years ago

“I purchased an item that was out of stock, got a quick reply asking if I’d like to cancel my order. I elected to keep my order and received my item a week later! Great service, great price, I’ll be back!”

Helpful Report

Posted 5 years ago

VideoGuys is rated 4.7 based on 148 reviews