VideoGuys Reviews

Name: VideoGuys
Rating: 4.71

4.7 Rating 133 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jamie Gendelman in customer service is an all-star. She went way out of her way to successfully resolve an issue we had”

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Posted 2 years ago

“I have been a VideoGuys customer for many years. Their prices are excellent, often less than the competition. Above all their customer service is outstanding.”

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Posted 3 years ago

“Pleasure to purchase from. Communication is like talking to family. Thank you!”

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Posted 3 years ago

“Great service and delivery. Would order from the VideoGuys anytime.”

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Posted 3 years ago

“Great customer service! Fast shipping though these crazy times. I appreciate their hard work.”

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Posted 3 years ago

“VideoGuys provided me with outstanding customer service. In particular, Barbara in Customer Service was very helpful in assisting me with several orders. Jim in sales was also great. 5-star company!”

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Posted 3 years ago

“Very informative and great price!”

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Posted 3 years ago

“I purchased an item that was out of stock, got a quick reply asking if I’d like to cancel my order. I elected to keep my order and received my item a week later! Great service, great price, I’ll be back!”

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Posted 3 years ago

“VideGuys's service is professional and expeditious. I have used their service for the 20+ years and they have been steadfast.”

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Posted 3 years ago

“Found what I needed and it was shipped immediately. Will definitely use again.”

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Posted 3 years ago

“Very good products.”

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Posted 3 years ago

“Item was shipped super fast, Good follow up and communication. Thank you!”

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Posted 3 years ago

“Great communication and quick delivery of goods.”

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Posted 4 years ago

“The service was great and the product was as advertised.”

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Posted 4 years ago

“A great place I discovered while doing a search for electronics on google and bought a few items from them . I’ve been very happy with there service real honest people they will not cheat you I bought an item and was wrong so they replaced it to the correct item and there was a big price deferent so Jim just told them to swap at the same price . None of the other sellers even the big retailers would have done that. I first shop them and if they carry the item I buy it there even if it is cheaper elsewhere since they stand behind there sale answer questions real great people to deal with . Thank you VideoGuys keep the great job .”

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Posted 4 years ago

“Great service fast respond very highly recommended to all”

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Posted 4 years ago

“Always helpful and accommodating!”

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Posted 4 years ago

“The best place to shop , potty I bought a Sony PXW-FS5M2K spend about 6K you do not carry it you only have one Panasonic . Hope you carry more items . But so far it’s been a great experience shopping at the VideoGuys the honest guys Regards Sam M Ibrahim”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Good price and fast delivery”

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Posted 4 years ago

VideoGuys is rated 4.7 based on 133 reviews