VideoGuys Reviews

Name: VideoGuys
Rating: 4.68

4.7 Rating 148 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 7th January 2025

John McCray

VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We went live for the first time on Facebook today with our worship service and the Yolobox pro worked great, easy to set up and use. It is everything you said it is. Thank you Steven”

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Posted 2 years ago

“I want to thank the support group for working with me to fine tune the operation of my Solo unit and modems. Thank you”

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Posted 2 years ago

“n/a”

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Posted 2 years ago

“Greatest place to buy any electronics the only thing is you do not carry many things like Sony items I always check you first since your service is excellent and fast shipping hope you expand your inventory . Best regards to all of you . Sam the Israeli guy from Las Vegas NV”

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Posted 2 years ago

“Great Customer Service... Purchased 2 Move 4K PTZ Cameras. They were on preorder, I was not crazy about how the fraud check was handled, but understand why you do it. Great communication. Overall very happy with the experience.”

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Posted 2 years ago

“Video Guys have the latest products at great prices and offer unparalleled support.”

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Posted 2 years ago

“Excellent experience. Online bought item was at competitive price, well packaged, and shipped quickly at reasonable cost. From now on, Videoguys is on my list of trusted vendors. Highly recommended. Five Stars.”

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Posted 2 years ago

“Amazing deal on the external SSD. Much cheaper than any other website. When I first placed my order it was on backorder and delayed, so I was worried maybe the price was too good to be true and they would never actually ship it. But a few weeks later it arrived and is incredibly fast and is working well.”

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Posted 2 years ago

“Arrived on time and works correctly.”

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Posted 2 years ago

“Best part was talking with a real person & not a ChatBot! Very understanding & helpful with my decision in purchasing the correct product for my editing set up.”

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Posted 2 years ago

“Always great dealing with VideoGuys!”

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Posted 2 years ago

“I have been using Videoguys for all my AVID related purchases. Their products are competitively priced and they have excellent customer service to help guide you through any situation.”

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Posted 2 years ago

“Great customer service and knowledge to steer you in the right direction.”

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Posted 2 years ago

“VideoGuys had this hard-to-find item at a great price and shipped it free on the day I ordered it.”

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Posted 2 years ago

“First time customer here. Found the Canon accessory I was looking for for an older model. Great price and postage, for December, was fast. Pleased with my purchase, thanks.”

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Posted 2 years ago

“Videoguys is where I've been buying my Avid software support plan for years. Communication is very responsive and the prices I've seen on other items are competitive.”

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Posted 2 years ago

“Professional, Customer service took my problem and resolved it immediately. I could not ask for a better relationship than with the experts at Videoguys. For non-linear editing they are the leader in support and staying up to date on the newest innovations.”

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Posted 2 years ago

“I renew my avid media composer subscription every year. It is always effortless to purchase it thru you guys. Thank you”

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Posted 2 years ago

“great service. Helped me find the answers I needed for an odd purchase. Thanks!”

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Posted 2 years ago

“This is a five-star-plus review. The product I ordered arrived quickly. Unpacked it and found the power cord I needed was missing. E-mailed customer service. Had a reply the next morning, and the proper power cord was overnighted the next day. Super service. Reasonable prices. Expect to do business again with Videoguys.”

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Posted 2 years ago

VideoGuys is rated 4.7 based on 148 reviews