VideoGuys Reviews

Name: VideoGuys
Rating: 4.68

4.7 Rating 148 Reviews

93 %

of reviewers recommend VideoGuys

Company Reviews

Product Reviews

Metrics

4.7

Based on 148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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VideoGuys 5 star review on 7th January 2025

John McCray

VideoGuys 5 star review on 24th June 2023

Avi Sills

VideoGuys 5 star review on 14th August 2022

Kevin Pratt II

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a 1st-time customer when calling and was blown away at how helpful and knowledgeable the guy was on the other end of the phone. By the time we were finished, I was able to get more than I was first expecting and still stay within my original budget. I will definitely be doing more business here.”

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Posted 1 year ago

“I could not be happier with the way your staff served my request, and the speed with which it resolved. I will be returning to VideoGuys this year to do further business. Thanks you.”

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Posted 1 year ago

“First time purchasing through VideGuys and it was an absolute pleasure. Very fast response and excellent communication. The products and packaging were perfect. Thank you”

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Posted 1 year ago

“Very friendly and very helpful team. They answered my queries quickly and clearly. Recommend.”

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Posted 1 year ago

“Above & Beyond! My Pre-Order was shipped exactly when promised and with fast international shipping. I had a query about delivery, which was dealt with straight away. Customer service is the best I have ever experienced!”

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Posted 1 year ago

“Very helpful, very quick, everything was as promised, even when there was one small issue they got in touch with me to keep me informed.”

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Posted 1 year ago

“VideoGuys had the best price and now I can say the best service. I will definitely use them in the future.”

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Posted 1 year ago

“Very helpful with getting our club set up with the right cameras. The PTZOptics cameras are great.”

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Posted 1 year ago

“Great price”

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Posted 1 year ago

“Everything went perfectly including overnight shipping! Saved my ass!”

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Posted 1 year ago

“VideoGuys provides excellent service and knowledgeable staff on a wide range of products.”

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Posted 1 year ago

“Great customer service !!”

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Posted 1 year ago

“Fast shipping and great at answering presales questions”

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Posted 1 year ago

“Great Service!”

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Posted 1 year ago

“From the start of the pandemic Video Guys have been a giant help to me and my company. Fantastic customer service and support. Knowledgeable staff. Good Pricing and generally fast shipping. I think having a slightly broader selection of brands across camrea and livestream solutions would put them at the top of the go to vendor list.”

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Posted 1 year ago

“I had a very good experience with my purchase, shipping and the technical help from PRZ optics was second to none.”

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Posted 1 year ago

“got my UHD Bluray player/burner as expected.”

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Posted 1 year ago

“It started with Jim's great introductory YouTube video. That lead to a phone conversation and help selecting the BirdDog P200 PTZ cam and educational bundle for our house of worship. At one point I was concerned that the IR remote was defective, and Jim was arranging to send a spare when I determined it was a battery problem. Thanks, VideoGuys! -Dave, Vermont USA”

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Posted 2 years ago

“Great service, great prices, we'll definitely continue doing business together”

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Posted 2 years ago

“Everything was great!”

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Posted 2 years ago

VideoGuys is rated 4.7 based on 148 reviews