VideoGuys Reviews

4.7 Rating 133 Reviews
93 %
of reviewers recommend VideoGuys
4.7
Based on 133 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read VideoGuys Reviews

Write Your review

Tell us how VideoGuys made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Fast shipping and great at answering presales questions
Helpful Report
Posted 8 months ago
Great Service!
Helpful Report
Posted 9 months ago
From the start of the pandemic Video Guys have been a giant help to me and my company. Fantastic customer service and support. Knowledgeable staff. Good Pricing and generally fast shipping. I think having a slightly broader selection of brands across camrea and livestream solutions would put them at the top of the go to vendor list.
VideoGuys 5 star review on 24th June 2023
Helpful Report
Posted 10 months ago
I had a very good experience with my purchase, shipping and the technical help from PRZ optics was second to none.
Helpful Report
Posted 10 months ago
got my UHD Bluray player/burner as expected.
Helpful Report
Posted 10 months ago
It started with Jim's great introductory YouTube video. That lead to a phone conversation and help selecting the BirdDog P200 PTZ cam and educational bundle for our house of worship. At one point I was concerned that the IR remote was defective, and Jim was arranging to send a spare when I determined it was a battery problem. Thanks, VideoGuys! -Dave, Vermont USA
Helpful Report
Posted 10 months ago
Great service, great prices, we'll definitely continue doing business together
Helpful Report
Posted 10 months ago
Everything was great!
Helpful Report
Posted 10 months ago
We went live for the first time on Facebook today with our worship service and the Yolobox pro worked great, easy to set up and use. It is everything you said it is. Thank you Steven
Helpful Report
Posted 11 months ago
I want to thank the support group for working with me to fine tune the operation of my Solo unit and modems. Thank you
Helpful Report
Posted 1 year ago
n/a
Helpful Report
Posted 1 year ago
Greatest place to buy any electronics the only thing is you do not carry many things like Sony items I always check you first since your service is excellent and fast shipping hope you expand your inventory . Best regards to all of you . Sam the Israeli guy from Las Vegas NV
Helpful Report
Posted 1 year ago
Great Customer Service... Purchased 2 Move 4K PTZ Cameras. They were on preorder, I was not crazy about how the fraud check was handled, but understand why you do it. Great communication. Overall very happy with the experience.
Helpful Report
Posted 1 year ago
Video Guys have the latest products at great prices and offer unparalleled support.
Helpful Report
Posted 1 year ago
Excellent experience. Online bought item was at competitive price, well packaged, and shipped quickly at reasonable cost. From now on, Videoguys is on my list of trusted vendors. Highly recommended. Five Stars.
Helpful Report
Posted 1 year ago
Amazing deal on the external SSD. Much cheaper than any other website. When I first placed my order it was on backorder and delayed, so I was worried maybe the price was too good to be true and they would never actually ship it. But a few weeks later it arrived and is incredibly fast and is working well.
Helpful Report
Posted 1 year ago
Arrived on time and works correctly.
Helpful Report
Posted 1 year ago
Best part was talking with a real person & not a ChatBot! Very understanding & helpful with my decision in purchasing the correct product for my editing set up.
Helpful Report
Posted 1 year ago
Always great dealing with VideoGuys!
Helpful Report
Posted 1 year ago
I have been using Videoguys for all my AVID related purchases. Their products are competitively priced and they have excellent customer service to help guide you through any situation.
Helpful Report
Posted 1 year ago
VideoGuys is rated 4.7 based on 133 reviews