Vinted Reviews

"Poor Customer service , the item was damaged from transit and they didn\u2019t respond at all.\r\nI wrap it nicely with unlit and waterproof bag but my customer received it all broken and damaged.I requested for refund But There\u2019s almost no costumer support.\r\nWouldn\u2019t recommend this platform"

"Poor Customer service , the item was damaged from transit and they didn\u2019t respond at all.\r\nI wrap it nicely with unlit and waterproof bag but my customer received it all broken and damaged.I requested for refund But There\u2019s almost no costumer support.\r\nWouldn\u2019t recommend this platform"

"Poor Customer service , the item was damaged from transit and they didn\u2019t respond at all.\r\nI wrap it nicely with unlit and waterproof bag but my customer received it all broken and damaged.I requested for refund But There\u2019s almost no costumer support.\r\nWouldn\u2019t recommend this platform"

"I\u2019ve been using Vinted for a while, but my recent experience was very disappointing. I purchased a pair of shoes that were listed without specifying the embellishment type. The photos made them appear studded, but they arrived with rhinestones instead, which was not clear or properly highlighted in the listing.\r\nThe seller did not respond to my complaint, and Vinted\u2019s customer support rejected my SNAD (Significantly Not As Described) claim. This shows a lack of responsibility and transparency.\r\nI\u2019m not happy with the customer protection provided by Vinted\u2014it seems to heavily favor sellers, even in clear cases of misrepresentation. I will not be shopping here again and do not recommend Vinted to other buyers. The system needs significant improvement in buyer protection and dispute resolution."

"I\u2019ve been using Vinted for a while, but my recent experience was very disappointing. I purchased a pair of shoes that were listed without specifying the embellishment type. The photos made them appear studded, but they arrived with rhinestones instead, which was not clear or properly highlighted in the listing.\r\nThe seller did not respond to my complaint, and Vinted\u2019s customer support rejected my SNAD (Significantly Not As Described) claim. This shows a lack of responsibility and transparency.\r\nI\u2019m not happy with the customer protection provided by Vinted\u2014it seems to heavily favor sellers, even in clear cases of misrepresentation. I will not be shopping here again and do not recommend Vinted to other buyers. The system needs significant improvement in buyer protection and dispute resolution."

"I've been using Vinted and today I got a damaged item that was added as in \"very good\" condition. I asked the seller if the item had any marks or issues, she said no. So i bought it and got this (see pictures). Vinted wants me to pay the shipping back to the seller (maybe for her to scam another person). I mean, I pay the buyer's protection and it's the seller that is protected. She loses nothing, I lose my money. This is weak!"

"I've been using Vinted and today I got a damaged item that was added as in \"very good\" condition. I asked the seller if the item had any marks or issues, she said no. So i bought it and got this (see pictures). Vinted wants me to pay the shipping back to the seller (maybe for her to scam another person). I mean, I pay the buyer's protection and it's the seller that is protected. She loses nothing, I lose my money. This is weak!"