VIP Premium Vaping and E-Liquids Reviews

Name: VIP Premium Vaping and E-Liquids
Address: VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW, Manchester
Rating: 4.45

4.5 Rating 2,550 Reviews

87 %

of reviewers recommend VIP Premium Vaping and E-Liquids

4.5

Based on 2,550 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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VIP Premium Vaping and E-Liquids 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stopped me smoking cigarettes”

Helpful Report

Posted 6 years ago

Hi there, Thank you for the great customer feedback and the review. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“Sadly the cartomisers and batteries do not last as long as they used to”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review our products. If you do have any Product Quality concerns, please get in touch with our VIP Care team on 0161 413 0370 or admin@vipcig.com

Posted 6 years ago

“VIP liquid is ok since useing other makes i found a bottle 10ml lasts longer and delivery is better”

Helpful Report

Posted 6 years ago

Thank you very much for your review. If you do experience any issues, please contact our VIP Care team on 0161 413 0370 or admin@vipcig.com and we will be more than happy to help. Kind Regards Alex VIP Customer Service

Posted 6 years ago

“Not as good as I expected. My e cigarette leaks every time it is filled even though I take great care not to overfill.”

Helpful Report

Posted 6 years ago

“Have no problems with the liquids or service. Recently bought a “just fog” and whilst it works well it doesn’t have a good battery life. I tried to buy a spare batters but they are not sold separately so had to buy a whole new unit. Not happy!!”

Helpful Report

Posted 6 years ago

Thank you very much for the review, it’s great to hear you are happy with the service we offer, All customer feedback is appreciated and will get passed on to the relevant team to help us implement changes to our services and product range. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“mostly ok, do find that some cartomisors have an odd taste as if they are different strengths or flavours and some are empy already”

Helpful Report

Posted 6 years ago

Thank you very much for your review, If you do experience any issues like this then please contact our VIP Care team on 0161 413 0370 or admin@vipcig.com and we will be more than happy to help. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I have enjoyed your product for 5years but lately they are not as good.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your recent review, Could you please contact our customer care team on 0161 413 0370 or alternatively send over an email to admin@vipcig.com with the product details and any issues you may have and we will gladly look into this. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“Good taste. Doesn’t dirty mouth out. Bottles are smaller than my usual brand”

Helpful Report

Posted 6 years ago

Hi Michelle, Thank you for the review, If you require any assistance in the future please contact our customer care team on 0161 413 0370 and we will be happy to help. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“Slightly disappointed with this batch, on opening the product (100 cartomisers plus 4 batteries) all 4 boxes of cartomisers are June 18 expiry date, the package I ordered previously in December are September 18 expiry date and as a regular user I do find the cartomisers lose their strength nearer to the expiry date. Also one box has majority of cellophane unwrapped from it giving the appearance it has been tampered with, boxes inside are in tact”

Helpful Report

Posted 6 years ago

Thank you very much for your review. If you could please contact our VIP Care team on 0161 413 0370 or admin@vipcig.com we will be more than happy to help with this issue. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I liked the triple ice but recently received a whole box of 10 that taste off. Hoping when I contact them they replace as all the same batch number?”

Helpful Report

Posted 6 years ago

Hi there, Sorry to hear you have had issues with your recent purchase, please give us a call on 0161 413 0370 and our customer care team will be happy to help assist you with this. Kind Regards Alex,

Posted 6 years ago

“Quite good service but should be better selection esp with high nicotine I payed for next day delievery but it didn’t come next day but good still ish”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to review VIP, Customer feedback is greatly appreciated. If you do experience any delivery issues like this in the future please contact our VIP Care team on 0161 413 0370 or admin@vipcig.com and we will be more than happy to help. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I was not happy as lady in the VIP shop sold me an 50/50 e-liquid which she said will suit my coolfire IV TV 100 and sub v tank, which did not, and all e-liquid leaked through to my pocket. very disappointed.”

Helpful Report

Posted 6 years ago

We are very sorry to hear that you have experienced some issues with your recent purchase. Please can you contact our VIP care team on 0161 413 0370 or admin@vipcig.com. One of our VIP Care team will be happy to assist you with any issues. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I have been buying VIP cartomisers double menthol for seven and a half years. In the last 6 months (give or take a few months) the batteries and the cartomiser DO NOT LAST AS LONG and I've actually cut down on the amount off puffs considerably. You have taken over from the previous suppliers. Their service was second to none for delivery and now it is awful. Waited 3 days this week its shocking. Not a happy customer now.”

Helpful Report

Posted 6 years ago

“The tabaco flavours are awesome. Customer service & distribution are all great. Con: The refils dry out too fast, good hit on first few pulls, once you put e-cig away for a short period (up to an hour at times) Puff on it again, the hit & flavour is gone. VIP, you definitely need to work on the longevity of your refils.”

Helpful Report

Posted 6 years ago

“Well it didnt until I’d got through 3 oz vape liquid not understanding the instructions. Prefer silver cig.”

Helpful Report

Posted 6 years ago

Hi there . I am sorry to hear this. If you require any further assistance , please do not hesitate to give our customer services team a call , and we would be happy to assist you . Kind regards, VIP

Posted 6 years ago

“I love the VIP flavours, however, they messed a big order up then went into denial..annoying”

Helpful Report

Posted 6 years ago

“What have they done to the quantity and time each cartomiser lasts don’t seem to last the way they used to ?”

Helpful Report

Posted 6 years ago

“I like the flavours . Struggled to quit many times in the past after 30 years of smoking but there is no going back now ! 5 years smoke free! My only gripe is that you are often out of stock & I have an order that seems to have got lost this week .”

Helpful Report

Posted 6 years ago

“it arrived on time”

Helpful Report

Posted 6 years ago

Thank you for your feedback If you have any further feedback on how we can improve our rating please do let us know by emailing admin@vipcig.com Kind Regards VIP

Posted 6 years ago

“Pleased with service correct goods and amount arrived very promptly. This was my first experience of the new 20mg strength liquid,unfortunately I am not very keen on the taste seems a bit sickly! Might have to look elsewhere for a tobacco flavour I enjoy.”

Helpful Report

Posted 6 years ago

VIP Premium Vaping and E-Liquids is rated 4.5 based on 2,550 reviews