VIP Premium Vaping and E-Liquids Reviews

Name: VIP Premium Vaping and E-Liquids
Address: VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW, Manchester
Rating: 4.45

4.5 Rating 2,550 Reviews

87 %

of reviewers recommend VIP Premium Vaping and E-Liquids

4.5

Based on 2,550 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

customercare@vipcig.com

Location:

VIP, Nicoventures Retail (UK) Ltd, Minerva House, 63-77 Hornby Street, Bury, BL9 5BW
Manchester
BL9 5BW

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VIP Premium Vaping and E-Liquids 5 star review on 9th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's good quality but very old style”

Helpful Report

Posted 5 years ago

“Ordered 3 e-liquids last Friday, Saturday sees 3 for £10!!!!!!!!!!!!!!!!!!!!!”

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Posted 5 years ago

“I have used VIP for the last 4 years and I love the Triple Ice Vip liquid. I use a photon but recently I have found that the coils are running out within 2 days - so I am going to have to rethink what I use as the vape as I am having to rebuy now on a regular basis”

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Posted 5 years ago

“The cartomisers don't always work. I have complained, but got no response from you. Generally though, VIPs are good and enjoyable.”

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Posted 5 years ago

“Too expensive and they don’t seem to last as long as they previously did.”

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Posted 5 years ago

“Really good vaping device. Only downfall was inconsistency of vape produced not sure why it does this.”

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Posted 5 years ago

“good value, however I don't like the golden tobacco. Have noticed the lower nicotine cartridges don't last anywhere near as long as the higher ones so will buy these in future. The Vype is really easy to use and the battery is long lasting.”

Helpful Report

Posted 5 years ago

Hello there! Thanks for the review. We are happy to hear that you are enjoying your vaping experience with your VIP products. If you have any queries please don't hesitate to contact the VIP Customer Care team on 0161 413 0370 or email admin@vipcig.com. Kind Regards, Hannah - VIP Customer Care

Posted 5 years ago

“What has put me off is it leaks”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for your recent review with us here at VIP. I am very sorry to hear that you are experiencing issues with your device. If you would like me to help troubleshoot the problems you are experiencing with this device, please drop member of our friendly customer service team a call on 0161 413 0370 or drop us an email to admin@vipcig.com letting us know which device it is that you have and we would be more than happy to help! Kind Regards, Daisy, VIP Customer Care

Posted 5 years ago

“Fast delivery. Well designed web page.”

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Posted 6 years ago

Hi there, Thank you for the great customer feedback and the review. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I am finding it easy to use my epen3 shame I'm having issues getting the refills. I hoping this is soon resolved.”

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Posted 6 years ago

Hi, Thank you for the review, customer feedback is really appreciated. If you need any help or advice please contact us on 0161 413 0370 or via email to admin@vipcig.com and our customer care team will be happy to help. Kind Regards Lisa, VIP Customer Service

Posted 6 years ago

“There is a problem with your website. No matter what delivery and billing address is selected they are not the ones that appear on the invoice My previous order on 23/03 was delivered to my old address and I have not been able to get it when I reordered I elected my work address but the order was actually delivered to my home address this need sorting out urgently”

Helpful Report

Posted 6 years ago

“Had to pay for delivery and Didn't get my 20% off first order. Website wasn't available. Little product choice. And very low flavour, expected better for the expense! Will shop elsewhere in future.”

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Posted 6 years ago

“They’re ok nothing wow”

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Posted 6 years ago

Hi there, Thank you for the review. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“Good but needs to have adjustable tank makes a lot of noise when inhaling”

Helpful Report

Posted 6 years ago

Thank you very much for the review, it’s great to hear you are happy with the products we sell, All customer feedback is appreciated and will get passed on to the relevant team to help us implement changes to our services and products. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“E cig seems good but got a problem it keeps turning off after Ive refilled.. have to charge it up to full just to make it work again. E-mailed them twice to see why ... No reply .. if it's a fault not holding out much hope of the thing lasting. .”

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Posted 6 years ago

“Always happy with choice and always deliver quick.”

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Posted 6 years ago

Hi there, Thank you for the great customer feedback and the review. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“Wrong liquid delivered for the third time Shame really as I like the liquids They need to sort out their picking and packing”

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Posted 6 years ago

Thank you very much for the review, All customer feedback is appreciated and will get passed on to the relevant team to help us implement changes to our services. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“The price was good. But the ecigarette is not the best one I've ever bought. Keeps on leaking sadly.”

Helpful Report

Posted 6 years ago

Thanks for the review, Our customer care team is always on hand to help sort out any issues that may happen with orders, please contact us on 0161 413 0370 or via email to admin@vipcig.com and our customer care team will be happy to help. Kind Regards Alex, VIP Customer service

Posted 6 years ago

“I can’t write a review because I’m still waiting for my delivery. Been nearly a week now.”

Helpful Report

Posted 6 years ago

Thanks for taking the time to write your review, I'm sorry to hear there has been an issue with your delivery, please contact our VIP Care team on 0161 413 0370 or admin@vipcig.com and we will be more than happy to help. Kind Regards Alex, VIP Customer Service

Posted 6 years ago

“I am constantly receiving email concerning vaping offers but never any about customisers. Very happy with my customeriser.”

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Posted 6 years ago

Thank you very much for the review, All customer feedback is appreciated and will get passed on to the relevant team to help us implement changes to our services. Kind Regards Aaron, VIP Customer Service

Posted 6 years ago

VIP Premium Vaping and E-Liquids is rated 4.5 based on 2,550 reviews